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Community and Social Media Manager
Fashion Industry Company
New York, NY, United States
Job Details - this job has expired, please see similar jobs below
Specific Responsibilities
We’re looking for a strategic Community and Social Media Manager to amplify our brand and engage our community of customers, advisors, investors, and partners across social media and the Company platform.
If you’re a passionate, mission-driven, team player and the following description sounds like you, we’d love to chat.
• Manage and execute the social media and community strategy to further strengthen engagement and increase brand awareness.
• Manage day-to-day communications on all social media channels, company app and Intranet platform.
• Collaborate with internal teams to produce a best-in-class social media/community content library that enhances and grows the Company brand around the globe.
• Oversee day-to-day social media and community activities including planning and implementing a monthly editorial calendar, coordinating content to support daily posts, moderating online community discussions, and responding to comments on various platforms.
• Define metrics and KPIs to measure the success and impact of global community and social efforts.
• Track, analyze, and report on community/social performance.
• Work cross-functionally with HR, IT and Marketing teams to maximize engagement and social footprint.
Skills and Requirements
• 5+ years leading community and social media activities for large B2B enterprise companies.
• B.A. in communications, marketing, or business preferred.
• Obsessed with people, relentlessly customer-focused, deeply empathetic, and highly strategic.
• Passionate storyteller with strong business acumen, and excellent communications skills.
• Data-driven with strong quantitative skills.
• Deep understanding of social platforms, best practices, and market trends.
• Thrives in a fast-paced, always-on, start-up environment.
GBG USA Inc. is an Equal Opportunity Employer