Client Consultant
Consulting Industry Company
Chicago, IL, United States
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Job Details
The Client Consultant works with a named list of existing clients with the goal of expanding our business with them and creating new relationships across the organization leveraging our entire suite of services. This often involves engaging multiple business units and various functions including strategy, consumer insights, marketing, innovation, finance, etc. Solutions include data and trend analysis from existing syndicated databases as well as ad hoc capabilities to address specific priorities.
Specifically, the Client Consultant will make an impact by:
- Identifying opportunities to add value to client relationships by assessing clients’ needs and recommending new products/services from Company
- Continuously researching client accounts to understand their needs/goals and creating actionable business/account plans which outline sales strategies
- Scheduling and leading calls/meetings with clients to understand their needs and strategies (while also adding value in those discovery conversations)
- Expanding the network of contacts within existing client organizations
- Managing all stages of the sales process to achieve upsell targets
- Providing feedback to our product development and research teams, serving as the internal “voice of the customer”
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