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Chief Technology Officer, Digital Media Services
Entertainment & Media Industry Company
Los Angeles, CA, United States
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Company Description
Verizon Digital Media Services brings together world-class technology to prepare, deliver and display content – so users can watch and enjoy on their terms. The purpose of our platform is simple. It delivers next-generation digital experiences for today’s demanding users. Built on top of one of the world’s largest networks, our platform easily handles your users’ appetite for instant, secure and always-on media, anytime, anywhere.
Job Description
The Chief Technology Officer’s role is to assure the successful execution of the company’s business mission through development and deployment of the company’s streaming, CDN, and mobile centric media and analytics services. This requires envisioning the company’s service offerings as a global market leader in media/advertising, leading all implementations of applications, platforms and device strategies.
Strategy & Planning
• Identify opportunities and risks for delivering DMS's services as a Saas/Paas business, including
identification of competitive services, opportunities for innovation, and assessment of marketplace obstacles and technical hurdles to the business success.
• Evaluate and identify appropriate technology platforms (including web/platform/device application frameworks and the deployment stacks) for delivering the company’s services.
• Lead strategic planning to achieve business goals by identifying and prioritizing development initiatives and setting timetables for the evaluation, development, and deployment of DMS's Saas/Paas services.
• Participate as a member of the exec management team in establishing governance processes of direction and control to ensure that objectives are achieved, risks are managed appropriately and the organization’s resources are used responsibly, particularly in the areas of software development, office networks and computers, and telecommunications.
• Collaborate with the appropriate departments to assess and recommend technologies that support company organizational needs.
• Establish a governance process that meets government, partner, and company expectations for customer information privacy.
• Direct development and execution of an enterprise-wide information security plan that protects the confidentiality, integrity, and availability of the company’s data and servers.
• Direct development and execution of an enterprise-wide disaster recovery and business continuity plan.
• Communicate the company’s technology strategy to investors, management, staff, partners, customers, and stakeholders.
Implementation & Deployment
• Select/maintain a software revision control system and repository (in the absence of a system
administrator).
• Select and set up web-based internal communications systems, such as a wiki, blog, chatroom, project management, and bug tracking systems (in the absence of a system administrator).
• Collaborate with potential customers to develop use cases (or user stories) and specifications that describe the implementation of the company’s services.
• Collaborate with User Experience Designers and potential customers to prepare wireframes or mockups of prototypes of the company’s web/platform/device applications.
• Select and manage company staff or outsourced vendors.
• Select or define the company’s software development methodology.
• Establish a specification conformance and testing regimen based on user stories and the User Experience design.
• Promulgate coding conventions and documentation standards.
• Review current best practices for the selected Saas/Paas implementations and establish the initial architecture.
• Select and manage company staff or outsourced vendors who will implement DMS's services as 3rd party vendors.
• Establish and supervise the software development process, setting short-term objectives and assessing progress as defined by the selected software development methodology.
• Conduct code reviews and specification conformance testing as defined by the selected software development methodology.
• Establish and supervise a quality assurance process, including integration and system testing.
• Select, deploy, and monitor performance profiling tools and procedures.
• Evaluate and select cloud service providers for possible DR.
• Establish an application deployment process and supervise deployment to staging and production servers.
• Establish and monitor a web analytics regime that measures traffic and application usage relative to business goals.
• Support the marketing process by providing implementation of technical requirements for Internet marketing and search engine optimization.
• As a member of the senior management team, establish a customer service and support process, with particular responsibility for Saas/Paas services that implement the support function.
Operational Management
• Maintain up-to-date knowledge of technology standards, industry trends, emerging technologies, and software development best practices by attending relevant conferences and reading widely (including reading your peers’ blogs!).
• Define and communicate company values and standards for acquiring or developing systems, equipment, or software within the company.
• Share knowledge, mentor, and educate the organization’s investors, management, staff, partners, customers, and stakeholders with regard to the company’s technological vision, opportunities, and challenges.
• Develop, track, and control the development and deployment annual operating and capital budgets for purchasing, staffing, and operations.
• Supervise recruitment, training, retention, and organization of all development staff in accordance with the company hiring process, personnel policies, and budget requirements.
• Ensure the company’s internal technological processes and customer-facing services comply with community expectations and applicable laws and regulations for privacy, security, and social responsibility.
• Promote achievement of the company’s business goals within a context of community collaboration by developing policies for sharing software code, technological innovation, business processes, and other intellectual property.
• Contribute to open source software development, standardization of technologies, and evolution of best practices by collaborating with peers outside the company, releasing code, presenting at conferences, and writing for publication (online or offline).
Qualifications
Highly accomplished broadcast and streaming professional currently leading technology and product development teams globally. Successful in leading cross-functional teams in architectural designs, development and deployment across the globe. Extensive experience in multi-tier application design and development, Service-Oriented-Architecture, mobile and Internet based technologies, and methodologies.
Position Requirements
• Formal Education & Certification
• University degree in the field of computer science, business administration, or another rigorous discipline. An advanced degree in one these fields is a plus.
Knowledge & Experience
• Demonstrated ability to envision web-based services that meet consumer needs or solve business problems.
• [10+] years experience managing streaming application development.
• Hands-on experience coding in more than one currently popular application framework.
• Familiar with more than one software development methodology.
• Ability to discern user requirements and develop specifications.
• Has contributed to one or more open source projects.
• Knowledge of web standards.
• Experience with UNIX system administration and web server configuration.
• Knowledge of Internet protocols and RFC standards, database management systems, and revision control systems.
• Familiarity with technical requirements of Internet marketing and search engine optimization.
• Familiarity with information security vulnerabilities and risk management.
• Familiarity with consumer privacy and payments industry compliance requirements.
• Exposure to business theory, business process development, governance processes, management, budgeting, and administrative operations.
Personal Attributes
• Proven leadership ability.
• Ability to set and manage priorities judiciously.
• Excellent written and oral communication skills.
• Excellent interpersonal skills.
• Ability to articulate ideas to both technical and non-technical audiences.
• Exceptionally self-motivated and directed.
• Keen attention to detail.
• Superior analytical, evaluative, and problem-solving abilities.
• Exceptional service orientation.
• Ability to motivate in a team-oriented, collaborative environment.
Additional Information
All your information will be kept confidential according to EEO guidelines.