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Business Development Manager
Entertainment & Media Industry Company
Bala Cynwyd, PA, United States
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Description
Company VUE (Company website) is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Company VUE provides a full suite of services from test development to data management, and delivers exams through the world’s most comprehensive and secure network of test centers in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year.
Company VUE is a business of Company, the world's leading learning company with global-reach and market-leading businesses. Company is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).
The Business Development Manager is responsible for new business growth and overall relationship management for key clients as assigned. This role is also responsible for winning new business and expanding services with their assigned accounts. This includes renewing these partnerships for multi-year contract terms to maintain and grow Company VUE’s revenue. Working closely with Company VUE’s functional teams to support existing clients and new opportunities, the Business Development Manager performs a key leadership role in maintaining and growing Company VUE’s business in test delivery service.
Business Development
• Identify new business opportunities in assigned business markets.
• Work with clients to develop and implement mutually beneficial services to grow the overall size of the client’s testing program and Company VUE’s market share
• Be continuously aware of opportunities to grow Company VUE’s business and to protect Company VUE’s position within existing accounts
• Establish and maintain relationships with key decision makers in various state government levels and other appropriate management level positions
• Work closely with proposal and/or solution development and implementation teams during pre and post contract award
• Assist prospects with the development or modification of key legislative requirements that would benefit Company VUE
• Work closely with finance team to develop return on investment proposals for the benefit of Company VUE
• Work closely with network of industry consultants; government relations professionals and business partners in growing and protecting business core in the state government market sector
• Negotiate contract with new accounts
• Attend industry conferences or trade shows as assigned
Contract & Fulfillment Management
• Be aware and manage all contract or statement of work scope changes and where appropriate negotiate additional compensation for the changes
• Plan, execute, and track existing contract renewal or extensions requirements in a timely fashion on terms that are favorable to Company VUE
• Communicate significant account news to all affected departments within Company VUE on a timely basis
• Track, document and communicate new client requirements to development and other functions that must be kept aware of emerging requirements to allow Company VUE to meet customer needs and to allow Company VUE to stay at the forefront of testing
This position will travel about 50% of time
Position will be located at the Bala Cynwyd, PA or Bloomington, MN office
Qualifications
Education and Experience:
• Bachelor’s degree in a business related field
• 5+ years experience in business development, account management, or a related area Or MBA and a minimum of three 3 years experience
• Licensure, certification and/or global computerized testing experience preferred
Skills, Knowledge and Abilities:
• Knowledgeable of the state government licensing requirements
• Proficient in Microsoft office
• Knowledge of Company VUE technology and systems
• Excellent business writing and proposal writing skills
• Customer focus required
• Effective negotiation skills
• Relationship management skills a must
• Must be a good listener
• Persuasive and Influential communication skills
• Excellent time management and multi-tasks skills
• Effective priority setting skills
• Sound knowledge of operational business process flows
• Ability to establish strong sales and marketing win strategies
• Ability to be creative and flexible
• Ability to deal with a level of stress