We have a Store Manager opportunity available at our Bow Valley Square Centre. Bow Valley Square is a flagship store within the market and is a critical leadership role in Company’s Canadian Personal and Business Banking platform. The role will provide overall branch management by leading the achievement of team sales objectives and related activities to achieve a high standard of operational effectiveness, superior client experience and optimal sales performance (profitable new business acquisition and retention). This position is also responsible for the achievement of high impact service delivery across all roles within the unit, ensuring superior client care is delivered in consideration of local market conditions. This role will develop relationships with sales and service partners to ensure the operation of the unit and optimal client satisfaction. The role will also provide ongoing coaching and development of sales staff, ensuring a high level of employee capability and engagement. Company offers a Total Rewards program including competitive salary, opportunities for performance bonuses based on performance thresholds along with an array of flexible benefit, work/life and career development programs, long term investment and retirement savings plans. In addition to the Total Rewards program, this role provides a unique opportunity for personal and professional growth. Key Accountabilities: 1. Build a team to focus on client acquisition, building profitable relationships and advice capabilities to achieve revenue goals 2. Provide leadership and management by leading the establishment of teams sales objectives and related activities to achieve a superior client experience, profitable business growth, business retention and productivity 3. Provide ongoing coaching and development to staff, ensuring a high level of employee capability and engagement through focused sales routines 4. Ensure processes/controls are in place & being followed to manage risk and protect shareholder interests Knowledge / Experience Required Capabilities: Knowledge/Accreditation   • Must have at least 2 years of licensed mutual fund sales experience within the last 3 years.   • Must have written an acceptable mutual fund branch management exam offered by the CSI   • CFP / PFP Experience:   • Proven people leadership with a minimum of five years managing people   • Proven success in business growth and in establishing community and client relationships   • Proven application of business acquisition mindset   • Experience in both business and personal banking an asset   • Must have a minimum of 2 years licensed mutual fund sales experience in the last three years Skills/Competencies/Attributes:   • Strong people management skills, able to assemble and manage a new team of people   • Strong relationship builder - able to establish both internal and external working relationships in order to identify and implement strategies for business growth   • Strong business acumen - able to assess local market conditions and respond appropriately   • Strong business management skills – able to balance the rewards of meeting business objectives with the risk of loss to the client, employee, and shareholder. Follow corporate compliance guidelines to operate within legal and securities regulations and maintain appropriate risk exposure   • Entrepreneurial mindset – able to seek out and develop new business   • Strong communication and presentation skills - able to tell a good story Education:   • University degree, ideally in Commerce, Business Administration or related experience Special Conditions: The successful candidate will be constantly challenged to exceed previous goals and targets and achieve his/her own unique contribution to the region’s success. Flexibility may be required to meet with clients or community groups after business hours. *LI-JB About Company Royal Bank of Canada is Canada’s largest bank, and one of the largest banks in the world, based on market capitalization. We are one of North America’s leading diversified financial services companies, and provide personal and commercial banking, wealth management, insurance, investor services and capital markets products and services on a global basis. We employ approximately 78,000 full- and part-time employees who serve more than 16 million personal, business, public sector and institutional clients through offices in Canada, the U.S. and 39 other countries. For more information, please visit Company website. Diversity and Equal Opportunity Employment Company is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status or any other legally-protected factors.