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Administrator, IT
Entertainment & Media Industry Company
Honolulu, HI, United States
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Hawai‘i Convention Center
Located within walking distance of Waikiki, the Hawaii Convention Center is like no other in the world. Open to the outdoors - with terraces, lanais, courtyards, waterfalls, and fishponds - this remarkable facility combines the latest in cutting edge technology with authentic Hawaiian ambience. Our cultural diversity and legendary spirit of aloha encourage attendees to see the world in a new light, so it's no surprise that people accomplish more when they meet here. Best of all, the warmth of Hawaii and its people continue to inspire, long after meetings have ended.
SUMMARY OF POSITION
• Assist the Info Technology Manager in performing a full range of activities relating to all telecommunications and computer equipment throughout the Hawai’i Convention Center.
• Applies principles of our Mission Statement, Vision, HCC Values and ENCORE principles to role.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Assist in the coordination of work by a staff of trades, related employees, and associated outside contractors engaged in the maintenance and support of MIS systems within the facility.
• Assist in a comprehensive preventive maintenance program for HCC's MIS systems.
• Recommend modifications to existing equipment and systems when necessary.
• Assist in administering Network software and hardware to focus on HCC's needs and proper MIS policy and procedures.
• Responsible for MIS department Hardware/Software inventory.
• HCC Intranet Administration and Maintenance
• Server/Workstation Maintenance, Upgrades, and Monitoring
• Antivirus software monitored and administration
• Conduct performance benchmark tests and optimization
• Administer a virtualized Windows environment
• Backup and Recovery planning and implementation
• Manage User Accounts and users support for hardware and software issues
• Firewall and Security planning of network
• Building and planning network infrastructure
• Assist MIS Manager in Designing and maintaining an efficient network infrastructure
• Performs other related duties as may be required or assigned.
SUPERVISORY RESPONSIBILITIES
• None
EDUCATION AND EXPERIENCE REQUIRED
• Bachelors degree from an accredited college and/or business school with an emphasis in Information Systems Management or related field with certification
• A minimum of (5) five years of responsible work experience within the field of Information Technology performing the actual essential duties and responsibilities listed above or tasks closely related.
• Or, any combination of education and experience which would provide the necessary knowledge, skills and abilities to meet the minimum qualifications to perform the essential functions of this position.
CERTIFICATIONS REQUIRED
• None
KNOWLEDGE AND SKILLS REQUIRED
• Thorough knowledge of network infrastructure design and security.
• Thorough knowledge of hardware and software as they apply to a LAN.
• Knowledge VoIP procedures and implementation.
• Ability to provide technical support to both technical and non-technical staff and clients.
• Knowledge of Virtualization with VMware and or other virtualization products.
• Considerable personal and professional initiative, enthusiasm and dedication to excellence in wide ranging services to the Center's clients and customers.
• Ability to consult with and advise clients and their representatives regarding equipment and layout.
• Ability to establish and maintain a system for assuring high standards of productivity within the department.
• Ability to maintain an ongoing list, by priority of projects and tasks, to assume timely and effective solutions to unanticipated client focused issues.
• Work Habits: responds quickly; seeks learning activities; applies knowledge and skills; approaches change or newness positively; takes risks in learning; ensures high quality; takes action; prioritizes
• Relationship Skills: nurturing relationships; communicates time frame; seeks opportunities; earns the trust of others; communicates effectively/ensures understanding; building collaborative relationships
• Personal Attributes: reliability; uses good judgment/discernment; operates with integrity; uses key principles; persists in efforts; maintains focus; displays professional demeanor; demonstrates HCC core values and encore principles
• Build the Organization: innovation (applies original thinking to approach in job); customer loyalty (uses key principles); comprehends communication from others; contributes to the organization's sustainability efforts;
• Must have the ability to work harmoniously in a team setting exhibiting the “Aloha Spirit” to fellow workers, guests, clients and the community.
PHYSICAL REQUIREMENTS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
• Must be physically able to access all work areas and perform all tasks and services required to fully perform the requirements of the job.
• Must be able to lift and carry 75 lbs.
• Must be physically able to frequent sitting, standing, walking, lifting, grasping, fingering, bending, stretching and repetitive motions for long periods of time.
EXPECTED HOURS OF WORK
• Hours of work and days vary depending on event schedules.
• Availability to work additional hours or weekends, as schedule requires.