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Administrative Assistant to the General Manager
Entertainment & Media Industry Company
Charlotte, NC, United States
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Job Summary:
Who are we?
Company is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, Live Nation Media & Sponsorship and Artist Nation Management.
Ticketmaster is the global event ticketing leader with over 465 million tickets sold and more than 12,500 clients in 22 countries. Live Nation Concerts has become the single largest provider of live entertainment in the world producing over 25,500 shows annually for over 3,300 artists in 37 countries. Artist Nation Management is one of the world’s leading artist management companies, representing more than 350 artists. These businesses power Live Nation Media & Sponsorship to deliver music marketing programs across 900 brands enabling advertisers to tap into the 63 million fans Company delivers annually through its live event and digital platforms. For additional information, visit Company website.
HOB Entertainment, a division of Company, offers exceptional club venues nationwide. House of Blues venues provide several genres of live music from Rock, Hip Hop, Country, Rock en Español, Blues, Jazz, Reggae and Pop. House of Blues venues are also known for their southern-style cuisine, juke-joint inspired atmosphere and the World Famous Gospel Brunch.
Who are you?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Company, our people embrace these qualities, so if this sounds like you then please read on!
The Role:
This position assists the General Manager in all necessary aspects of managing the venue.
ESSENTIAL DUTIES & RESPONSIBILITIES:
• Provide daily support to General Manager, which includes but is not limited to:
◦ schedule and calendar upkeep
◦ office ops schedule upkeep
◦ prepare General Manager for specialized meetings and industry functions
◦ field general inquiries and re-direct to the General Manager
◦ monthly expenses
◦ compiling venue finances for weekly profit and loss reports
◦ research and distribute monthly local crime reports
◦ research projects (yearly business plan, annual report, customer service presentation, sponsorship and donations binder, court cases related to venue, etc.)
◦ process ticket request forms
• Provide general office upkeep, which includes but is not limited to:
◦ order and refresh office supplies
◦ receive/sign for UPS/Fed-Ex deliveries
◦ prep spaces for meetings
• Provide support to Finance team by submitting final finance reports for shows, creating all show files and submitting venue invoices
• Organize charitable efforts and providing support on venue rentals
• Develop office systems, including venue accounting, on-boarding process for new employees, lost & found, charity donations, phone tree, IT-related systems
• Develop manual on office SOPs
• Develop venue templates for PowerPoint presentations, proposals, etc., in order to create distinct look for all outgoing venue correspondence
• Represent the company in an appropriate manner at assigned meetings, events and business related functions
• Assist with venue projects when necessary
• Assist with comprehensive venue internship program
• Assist and support venue staff in any of their job functions, as needed
• Complete other duties as assigned
QUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Strong verbal / written communication, phone etiquette, computers (Microsoft Word, Excel, Access and PowerPoint) or similar programs.
• Ability to provide leadership, engage in positive interaction with staff and guests, prioritize, organize, motivate staff, problem solve, delegate, follow-up, communicate and diffuse possibly volatile situations with tact
• Ability to multi-task daily, be organized, detail oriented, self-driven, forecast issues and handle last minute projects to meet deadlines.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Proficient typing skills required (ability to type 30 wpm)
• High school diploma required; college degree preferred
If the above description sounds like you and fits your background, apply online at Company website to join the Company team today!
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
EQUAL EMPLOYMENT OPPORTUNITY
Company strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Company recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Company may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.