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Account Manager
Entertainment & Media Industry Company
Palm Springs, CA, United States
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Account Manager, Key Accounts
USA TODAY NETWORK is one of the top 20 digital companies in the country, sharing the list with Google, Facebook, and Amazon. And we have over 100 million unique visitors a month, which is more than Buzzfeed, Yahoo News, and Huffington Post. Because our team consists of over 110 local properties with USA TODAY at the helm, you’ll have the luxury of living in a community you love while making a national impact.
The Desert Sun Media Group, a part of the Company Co. Inc. family/USA TODAY NETWORK, is the leading source of local news and information in Coachella Valley through our distinct mix of local print, mobile and online products, including Company website. Desert Sun Media is committed to helping local businesses grow and succeed, thanks to our unmatched combination of unique content and advertising and marketing solutions. We deliver an ENGAGED AUDIENCEusing a variety of SOPHISTICATED TOOLSand resources, and provide our clients the INTEGRATED MARKETING EXPERTISEto help them meet their goals
We have an immediate opening for an Account Managerfor Key Accounts.
Responsibilities
• Accurately set up new customer accounts and contracts as well as maintain customer records to include insertion orders, billing and history. Work together with finance department on account reconciliation needs.
• Pre-call research including review of client’s website, spending history, background, etc.
• Work together with the account executive, client and internal creative departments to obtain both print and digital creative to assist in driving sales.
• Order digital advertising, submit print advertising insertion orders and ownership of final deliverables to include excellent customer service and accurate billing
• Utilize Company website to manage day-to-day activities and keep sales team informed of all client updates.
• Provide assistance to sales executives in creation of presentations and research of account and/or marketing data.
• Facilitate the completion of RFP’s and rate requests across multiple platforms while primarily collaborating with sales executive and internal operations team.
• Create and manage reports to support sales team.
• Prepare rate requests and ensure billing is correct for all projects. Serve as primary contact to internal departments specific to campaign management.
• Work together with sales support team to ensure needs of entire sales executive group is being met.
• Work with sales executives and other departments to provide research and value stories that help close business and drive results for customers.
• Works in conjunction with sales executive to build unique and innovative solutions for customers. Offers ideas to enhance or streamline our internal processes.
• Proof and provide design recommendations for advertising creative.
Requirements
• One to three years of experience in servicing accounts or customer services in an office environment. Prior experience in a sales setting preferred.
• Solid computer skills to include Microsoft Outlook, Word, Excel and PowerPoint.
• High school diploma or equivalent required.
• Ability to work independently in a fast-paced environment while having an all-encompassing understanding of the media sales process.
• Exceptional written and oral communication skills.
• Passion for sales with a driven and ambitious mindset.
• Effective communication skills and understanding of design and creative needs via electronic communication.
Here's what we have to offer:
• Salary + commission
• Comprehensive Health, Dental and Vision coverage
• Life Insurance
• 401(K) Saving Plan
• Paid Time Off
• Paid Company Holidays
• Paid Time Off to Volunteer in the Community
• Employee Discount Program
About us: Desert Sun Media Groupis the most powerful media and marketing solutions organization in the Coachella Valley. We’re committed to help build local businesses through our unmatched portfolio of optimized marketing solutions. The Desert Sun Media Group is the Coachella Valley’s primary destination, providing news and information to consumers when, how and where they want it. Company website