This job has expired, please see additional jobs below
Account Director
Advertising Industry Company
Chicago, IL, United States
Job Details - this job has expired, please see similar jobs below
Account Director
We may be the most important media company you've never heard of. Each day, we transform the digital ad world through our cutting-edge technology, bold creative and staggering amount of data. Our industry-leading solutions empower 4,000 clients and counting. We’re constantly taking on the challenge of growth—and we’re looking for talented people to join us. Come be a part of the digital media revolution.
We recognize and reach consumer like no one else.
• Unprecedented amount of data built from anonymized transactional data from more than 400 retailers and over 80 billion online interactions every day across every device.
• 96% matching accuracy dwarfs the industry average of just 50%.
We create the most powerful individualized profiles ever built.
• We track over 1 million online actions per second to build each profile across more than 7,000 dimensions.
• Individualized profiles are most complex profiles ever built.
We bring millions the best message, every time.
• Every day we make over a trillion real-time decisions about billions of interactions.
• Each decision is customized and unique for each person and it’s made in just milliseconds, across 1.1M websites via 6,000 direct publisher integrations and on 173,000+ mobile apps.
See the power of your performance.
• We’ve got the most precise measurement and consumer insights in the industry.
• Your marketing dollars will be spent wisely, as we continuously observe and learn from your campaign to keep the messages compelling.
The industry’s best people deserve great benefits, so you can expect competitive pay, comprehensive health coverage, endless opportunities to advance your career, and a place where you can improve the community you are in.
About this Role
The Account Director is responsible for leading and developing a team of senior and junior staff, as well as providing strategic direction and oversight for a variety of Company accounts. Work through team to ensure strong client relations, exemplary account management, effective project management and flawless campaign execution for all clients within team. You will be accountable for maintaining and maximizing client revenue in an ROI-focused environment, ultimately supporting our growth of market share.
Responsibilities
Client and Revenue Growth:
• Provide consultative, strategic support and guidance to team on assigned book of clients
• Participate in key client presentations, oversee new client onboarding, and performance review/planning sessions
• Develop strong, collaborative partnerships with sales team and leadership in effort to fuel client growth
• Oversee account execution within the team, reporting KPIs and rollup of program adoption, account risk and mitigation strategies
Leadership:
• Develop strong partnerships with cross-team leadership to encourage successful collaboration
• Support in guiding priorities for internal resources to ensure timely launches and maximize delivery for each client
• Act as solution-oriented change agent that asks questions, seeks to understand, and strives to help us improve
• Foster a collaborative environment to encourage respectful exchange of ideas Work collaboratively with AM senior leadership to further hone and develop processes, best practices and new approaches for the department
Team Management and Development:
• Develop team members through consistent training, coaching and leadership Manage team and individual performance through formal and informal performance management processes and ongoing feedback loop
• Define clear career path for each team member
•Identify and swiftly address performance-related issues as necessary
• Training and on-boarding
• Collaborate with fellow Managers to create best practices and standards for application
• Drive adoption of products, tools, processes, and standards throughout team Create a training and knowledge-sharing environment within team framework Proactively address/escalate urgent issues within the team and communicate back resolution
• Remove barriers to success for team members by identifying potential issues and consulting on resolution
Operational Efficiency:
• Drive operational scalability and efficiency on all accounts, seeking standardization and automation wherever possible
• Understand the full capabilities of our tools and systems in effort to guide team on efficient launch methods and support troubleshooting
• Other duties as assigned
Requirements
• Bachelors Degree from four-year college or university
• Years of Experience: 9+ years, with experience in digital marketing preferred. At least 2 years of experience managing a team.
• Excellent client service and business acumen, presentation and writing skills
• Organized, self-starter adept at prioritizing and managing multiple projects while consistently meeting and exceeding objectives
• Strong entrepreneurial attitude and ability to thrive in a dynamic, fast paced environment
• Capable of partnering successfully at all levels of an organization and client base to accomplish goals
• Ability to learn quickly and think strategically + identify areas of improvement and act on them
• Ability to manage through influence and gain consensus in a cross-functional environment
• Ability to leverage team experience and knowledge to continuously improve process and results
• Proven ability to manage a team of up to 10-12 direct and indirect reports
Conditions of Employment
All job offers are contingent upon successful completion of certain background checks which unless prohibited by applicable law may include criminal history checks, employment verification, education verification, drug screens, credit checks, DMV checks (for driving positions only) and fingerprinting.
About Company
Company, Inc. is the leader in personalized digital marketing. Company helps the world's biggest companies grow by creating personalized experiences that deliver higher returns for brands and greater satisfaction for people. We offer a fully integrated personalization platform, personalized media programs and the world's largest affiliate marketing network - all fueled by a deep understanding of what motivates people to engage, connect and buy. For more information, please visit Company website.
Great People, Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career. From tuition reimbursement to scholarship programs to employee stock purchase plans and 401(k)s, we offer associates a variety of benefits that work as hard for them as they work for us.
About Epsilon
Epsilon is a global leader in creating connections between people and brands. An all-encompassing global marketing company, we harness the power of rich data, groundbreaking technologies, engaging creative and transformative ideas to get the results our clients require. Recognized by Ad Age as the #1 Largest World CRM/Direct Marketing Network, #1 Largest U.S. Agency from All Disciplines and #1 Largest U.S. Mobile Marketing Agency, Epsilon employs over 7,000 associates in 70 offices worldwide. Epsilon is an Alliance Data company. For more information, visit Company website, follow us on Twitter @EpsilonMktg or call 1.800.309.0505.
Alliance Data is an Equal Employment Opportunity employer
Alliance Data participates in E-Verify
For San Francisco Bay Area:
Alliance Data will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of San Francisco Police Code Sections 4901 - 4919, commonly referred to as the San Francisco Fair Chance Ordinance. LI*MB