Waitstaff Job Description

Waitstaff Job Description

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Waitstaff provides the service for proper execution (standard operating procedures) of all banquet functions from inception to the end of the function.

Waitstaff Duties & Responsibilities

To write an effective waitstaff job description, begin by listing detailed duties, responsibilities and expectations. We have included waitstaff job description templates that you can modify and use.

Sample responsibilities for this position include:

Understand liquor and beverage orders to properly advice the bartender to prepare cocktails and serve beer, water, soda
The waitstaff position may be based in a lounge area or in our theatre and an essential part of their duties include alcohol sales
Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
Promptly and warmly greet guests in the dining room
Deliver food promptly and professionally
Communicate directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated
Promptly address complaints or issues
Ensure that the dining room is properly set up prior to and after the service period
Work with staff of other departments to perform job duties during special events and functions
This position serves food and prepares tables for residents in a caring, safe and efficient manner and is responsible to perform the following according to location standards and procedures

Waitstaff Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Waitstaff

List any licenses or certifications required by the position: TIPS, TEAM, CMS, WSET, RAMP

Education for Waitstaff

Typically a job would require a certain level of education.

Employers hiring for the waitstaff job most commonly would prefer for their future employee to have a relevant degree such as High School Degree in Education, General Education, Dance

Skills for Waitstaff

Desired skills for waitstaff include:

Specialized diets
Adherence to all laws and legal obligations regarding the serving of alcohol
Closing and in between show procedures
Compliance with all local
Counterfeit bill detection procedures
Coupons and on-going promotions
Emergency
Evacuation and robbery procedures
Opening
Promotion of Regal Crown Club Program

Desired experience for waitstaff includes:

Assists with serving nutritious, appealing meals, or snacks to residents following food service standards and regulations
Assists residents through interaction during meal time
Assures dining area is neat, clean and orderly without excessive noise
Enhancing the lives of older adults by providing services with patience and a friendly smile
Promoting a restaurant style dining atmosphere and high level of customer service ​
Setting and clearing tables, taking food and beverage orders and serving residents in a hospitable manner ​

Waitstaff Examples

1

Waitstaff Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of waitstaff. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for waitstaff
  • Embracing teamwork and collaboration among all staff
  • Serve customers by taking orders, serving food, and preparing tables
  • May also serve customers from food/beverage carts
  • Greet customers when they arrive, make menu suggestions, take food and drink orders
  • Serve food and drinks in an accurate and timely manner, and making sure tables are clean
  • Provide information to guests including beverage and food menu descriptions
  • Other duties as assigned to ensure NC State Dining business needs are met
  • Be an ambassador for NC State Dining and the university as a whole and enrich the quality of life for the campus community and support student success
  • Work as a cohesive team member and play an integral part in creating a positive work environment
Qualifications for waitstaff
  • Responsible for bar till
  • Contribute to maintaining a Grade A sanitation rating of 95% or better
  • Provide outstanding customer service, including the ability to remain professional and respectful under pressure when dealing with difficult situations
  • Excellence in completing all tasks
  • This position requires standing for long periods of time, walking, bending, twisting, pulling and pushing
  • Must be able to lift up to 30 lb with or without reasonable accommodation

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