Waiter Job Description

Waiter Job Description

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Waiter provides the catered event services including working with food items, bar area set-up and service, cleanup and breakdown.

Waiter Duties & Responsibilities

To write an effective waiter job description, begin by listing detailed duties, responsibilities and expectations. We have included waiter job description templates that you can modify and use.

Sample responsibilities for this position include:

Describe menu items and assist guests with making food and beverage decisions
Comply with policies, procedures, regulations and service standards for outlets
Candidate should be knowledgeable in the areas of food and wine, and should possess outstanding sale skills
Processes cash and check transactions
To undertake any reasonable tasks and secondary duties as assigned by the Assistant Manager and supervisor
To provide a courteous, professional, efficient and flexible service at all times, following Pullman Standards of Performance
To undertake any reasonable tasks and secondary duties as assigned by the Events Operations Manager and Events supervisor
To be responsible for preparing and serving of guest orders
To be responsible for checking, refilling and cleaning of the Mini Bars
To take over duties from the previous shift

Waiter Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Waiter

List any licenses or certifications required by the position: SPM, F.5

Education for Waiter

Typically a job would require a certain level of education.

Employers hiring for the waiter job most commonly would prefer for their future employee to have a relevant degree such as Associate and High School Degree in Hospitality, Tourism, Management, Communications, Education, Technical, Hotel Management, Associates, Hospitality Management, English

Skills for Waiter

Desired skills for waiter include:

Specialized diets and allergens
Food Hygiene Regulations
Our food and beverage offerings
Menu items and specials
Service standards
Food and beverage standards
Food safety principles and procedures
Menu items and all other offerings
How to set up and break down both a buffet and seated meal function
Menu items

Desired experience for waiter includes:

To clear rooms of trays and trolleys
To place VIP gifts in rooms
Work in the restaurant, terrace and bar as required
Uniform and dry cleaning
Dental cover
Company pension plan and

Waiter Examples

1

Waiter Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of waiter. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for waiter
  • To serve Food & Beverage to the guests in the assigned place of work in a courteous, professional, efficient and flexible manner consistent with established performance and productivity standards in any of the Food & Beverage Outlets (Restaurants, Bars, Room Service, Pool Restaurant) in order to maximize guest satisfaction and return clientele
  • To be flexible and extend job duties and responsibilities, which do not distinctly differ in nature from the original assigned work, including re-assignment to alternative departments and areas if required, to meet business demand and guest service needs
  • Provides a friendly and personal welcome for guests and remains attentive to their needs
  • Knows all the bar and menu products (beverage technical guidelines)
  • Offers detailed advice to guests on all the services provided by the hotel
  • Promotes the bar's special offers, cocktails and full range of products
  • Creates the right atmosphere for the hotel's bar concept
  • Develops bar revenue through additional sales techniques
  • Following the technical guidelines to the letter and using the right doses
  • Manages invoicing and cash operations for bar services
Qualifications for waiter
  • Fresh graduated is welcomed
  • Is responsible for the bar's cash holdings
  • Waiter
  • Runner
  • Enter orders, deliver food and beverages, process payments
  • Create and nurture a fun, family-style work environment
2

Waiter Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of waiter. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for waiter
  • Be responsible for the proper implementation of the implementation and preparation of its sector
  • Prepare cutlery according to orders, search for food in the kitchen and clear the tables of his sector
  • Use the "Micros" checkout system and place orders for drinks and food
  • Ensure the opening and closing of the restaurant, alternately with his colleagues
  • Communicate problems or anomalies to his supervisor
  • Participate in training offered in the catering
  • Participate in banquet and event services at the hotel, upon request
  • Perfect technical and theoretical knowledge to ensure the perfect service of a demanding clientele
  • Know the technical and emotional standards of LQA and put them into practice
  • Know the concept of the FCB
Qualifications for waiter
  • Fluent in English, Chinese and Putonghua
  • With formal training in Hospitality Management is an advantage
  • Energetic, active and a bubbly personality
  • Extensive product knowledge of spirits and cigars
  • Preference will be given to South African citizens
  • Belong to a supportive, friendly team
3

Waiter Job Description

Job Description Example
Our innovative and growing company is looking for a waiter. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for waiter
  • Strictly observe the hygiene and sanitary regulations
  • Have a professional attitude, be smiling and keep calm at all times
  • Comply with all health and safety policies when handling food and beverages
  • To provide a courteous, professional, efficient and flexible service at all times following the hotel F&B operation standards
  • To have a thorough understanding and knowledge of all food and beverage items on the menu and the ability to recommend Food & Beverage combinations and upsell alternatives
  • To establish a rapport with guests maintaining good customer relationship and to handle guest inquiries in a courteous and efficient manner
  • To report guest complaints or problems to Outlet Supervisor/Assistant Manager or Manager if no immediate solution can be found and assure follow up with guests
  • To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned by the Head Waiter / Assistant Manager and supervisor, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs
  • Take reasonable care of their own health and safety
  • Take reasonable care of the health and safety of a person and the workplace, that may be affected by their acts or omission at work
Qualifications for waiter
  • Familiar with Cape Town surrounding Area
  • Attention to detail pertaining to area responsibility
  • Serve and delight our residents in the restaurant and grill
  • Providing meal and dining services and cleaning the restaurant
  • Previous experience in upscale dining hospitality
  • Must possess basic computer skills, including knowledge of computer accounting programs
4

Waiter Job Description

Job Description Example
Our company is looking to fill the role of waiter. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for waiter
  • Report to immediate supervisor any situation which they have reason to believe could present a hazards and which they cannot themselves correct
  • Report all OSH incidents and work related injuries
  • Not intentionally or recklessly interfere with or misuse anything provided
  • Participate in conduct of OSH related planning and implementation in order to achieve the Hotel’s OSH objectives, targets & program
  • Attend all training arranged by Hygiene, Health & Safety Manager such as OSH training, safety Induction, on the job training, tool box talks
  • Is attentive to and respects guests' needs
  • Helps increase customer loyalty through quality of service
  • Conveys an attitude in tune with the brand, contributing to the friendly atmosphere of the restaurant and dining rooms
  • Recommends and promotes the F&B and bar offers
  • During the set-up of the restaurant, he must check the cleaning and the quality of all equipment, glassware, cutlery, chinaware, napkins
Qualifications for waiter
  • Knowledge of Russian and English languages
  • Must have a Grade 12 Qualification
  • Ideal position for Students
  • You are flexible working different shifts
  • You are passionate about hospitality
  • You are open minded and eager to learn
5

Waiter Job Description

Job Description Example
Our company is looking to fill the role of waiter. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for waiter
  • Attends the communication meetings of his outlet
  • At the end of the shift or the day, he has to communicate all information that the next shift or the supervisor has to know for a well running of the operations
  • Provides efficient, prompt, troublefree, and courteous service by bussing, serving
  • Ensures the delivery of brand promise and provides exceptional guest service at all times
  • Provides excellent service to internal customers in other departments as appropriate
  • Responsible for offering guests of the lobby lounge an enjoyable, expertly served beverage/dining experience
  • Must be comfortable discussing food spirits, wine choices with guests in detail
  • Provide an expertly served beverage or dining experience
Qualifications for waiter
  • You embrace change
  • You have experience in a customer-oriented job
  • You have basic Dutch knowledge
  • You are familiar with Micros
  • Creative and passionate about food and customer service
  • Proven work experience and skills in any restaurant or food service esablishment

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