Technical Platform Specialist Job Description

Technical Platform Specialist Job Description

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Technical platform specialist provides technical Support to Rogers Communications User Data Management and Packet Core nodes/Services on a national scope.

Technical Platform Specialist Duties & Responsibilities

To write an effective technical platform specialist job description, begin by listing detailed duties, responsibilities and expectations. We have included technical platform specialist job description templates that you can modify and use.

Sample responsibilities for this position include:

Perform data backups and disaster recovery operations, decommissioning operations when necessary
Candidate must be able to take on and complete 24 hour On-Call support as needed/specified for on call rotation to support production issues within the environment depending on role
Mainframe Statistical Analysis
Workload Manager
MICS/MXG/AWLC..other tools Installation & Reporting
CA-Hyperbuf, STROBE Analysis
SAS reporting skills
Subsystem Tuning
Assist service partners in problem resolution
Provides platform and integrated approach consulting to Technology Managers and their staff

Technical Platform Specialist Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Technical Platform Specialist

List any licenses or certifications required by the position: LPI, CCNA, MOSS, MCSE, MCTS, ITIL, SPE, PMP

Education for Technical Platform Specialist

Typically a job would require a certain level of education.

Employers hiring for the technical platform specialist job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Engineering, Education, Economics, Math, Technical, Statistics, Physical Sciences, Life Sciences, Information Technology

Skills for Technical Platform Specialist

Desired skills for technical platform specialist include:

3GPP
ANSI
BGP
Comparable qualification
Diameter
ETSI
Ericsson Packet Core and User data Management nodes
GRE
GSM and CCiTT Standards
GTP

Desired experience for technical platform specialist includes:

Perform customization tasks for CICS and CICS OEM products
Parallel File systems
Enterprise Data Center automation tools
Infrastructure architecture to support Enterprise Analytics application
Provides a high level of technical support for quick resolution of field escalations
Work with MFG and R&D on field quality improvements, specifically improving instrument installation success rate and reduce warranty defect parts per million (DPPM)

Technical Platform Specialist Examples

1

Technical Platform Specialist Job Description

Job Description Example
Our company is growing rapidly and is hiring for a technical platform specialist. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for technical platform specialist
  • Design and delivery of the non-physical part of the infrastructure services with particular focus on the virtualization stack and cloud lifecycle management tooling
  • Supports the management and design of tooling in this area – for example Provisioning, Service Automation, Patch and Upgrade tooling, Configuration Management, Monitoring and disaster recovery/high availability
  • Design and delivery Enterprise storage infrastructure
  • Supports Project Intake and Advises on storage infrastructure, handover to Operations for day-to-day support
  • Manages Customer and Business facing services from a design, infrastructure and delivery view
  • 3rd and 4th level support
  • Create high-quality documentation
  • Interface with vendors, external parties and other departments
  • Provision of advice and assistance concerning product issues to our subsidiaries, regional offices and worldwide distributor network
  • Takes ownership of Install Success KPI in collaborative work with the factory and the service team
Qualifications for technical platform specialist
  • Experience in the financial industry and familiarity with the regulatory aspects of technology
  • 5+ years of relevant experience in a large instrument company
  • Strong skills with automation and hematology platforms
  • Background in Lean Six Sigma in operation excellence is a plus
  • Familiar with lab automation and automated hematology
  • Experience in strategic planning of technology platform
2

Technical Platform Specialist Job Description

Job Description Example
Our innovative and growing company is looking for a technical platform specialist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for technical platform specialist
  • Act as a user advocate – work directly with cross functional software development teams as they launch new features for our platform
  • Analyze customer feedback and provide reports to relevant team members
  • Understand all aspects of our products and be the functional domain expert within the team
  • Document and communicate issues with product and processes as needed
  • As Tier 2 support, being ready to work with Development, QA and Operations teams in resolving support issues
  • Delivery of Technical Sales Presentations, execution of custom demonstrations, delivery of hands on workshops and proofs of concept for our Analytics Platform Product Set
  • As a Technical Sales Specialist, you will primarily work with our Analytics Portfolio Sales Representative team (APRs) within their assigned territories
  • Technical Sales expertise is a requirement and as a candidate, you must have held a technical sales position (or similar) in the past
  • If you possess excellent Communication and Presentation Skills, are a Fast Independent learner, Good Listener & comfortable working in a team environment
  • Work with the HR teams to coordinate offers and onboarding of new joiners
Qualifications for technical platform specialist
  • Ability to coordinate projects and work with teams located in different areas
  • Knowledge of technologies and solutions in this area, in particular Virtualization Tooling (VMWare, KVM, OVM, etc)
  • Excellent know-how of Enterprise Storage SAN & NAS Infrastructure
  • Experience in bare-metal provisioning
  • Excellent know-how in operating Systems (RedHat/CentOs, Solaris, Windows)
  • Cloud based management tooling (BMC CLM components, Puppet, OEM, Jumpstart, VMWare, etc)
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Technical Platform Specialist Job Description

Job Description Example
Our company is growing rapidly and is looking for a technical platform specialist. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for technical platform specialist
  • Collaboratively work with stakeholders to understand use cases and recommend appropriate changes to Sterling platform architecture/data architecture
  • Based on use cases, data consumption, and other variables, build and document short term and long term strategy for on premise and cloud environment
  • Implement changes required to remediate issues
  • Recommend and implement changes to data architecture, not limited Sterling platform
  • Provide Operational support of all database environments running on various versions of MS SQL Server (SQL 2012/2014/2016)
  • Working on a global team in a DevOps capacity with a desire to automate everything
  • Architect and implement challenging, production-ready solutions for our clients
  • Construct and manage Continuous Deployment and Integration pipelines
  • Maintain end-to-end security ensuring projects meet best practices standards
  • Build and maintain monitoring for all aspects of infrastructure
Qualifications for technical platform specialist
  • Candidates should be passionate about technology and current technical trends
  • Extensive experience automating Windows systems and related processes through the use of a scripting language
  • Knowledge of configuration management concepts and related practices in a Windows environment
  • Experience troubleshooting Windows systems, particularly in relation to automation activities such as debugging scripts and related processes
  • Background in managing infrastructure technologies such as AD, DNS, load balancing, clustering, etc
  • Experience writing PowerShell DSC configuration policies and resource providers
4

Technical Platform Specialist Job Description

Job Description Example
Our company is growing rapidly and is looking for a technical platform specialist. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for technical platform specialist
  • Take ownership of projects and gain professional satisfaction in achieving highly stable environments
  • Aid the Service Desk team with tickets and additional technical support
  • Work effectively to tight deadlines, both independently and as part of a team
  • Thrive in a fast-paced, often changing environment
  • Strong communication skills, including the ability to simplify technical concepts for a non-technical audience
  • Implement new technologies to keep Platform Group ahead of the technological curve
  • OSD - Microsoft SCCM 2012 R2
  • Report to the Senior Development Manager, Customer Identity and Access Management (CIAM) and Fraud Initiatives
  • Champion new approaches and help transform our CIAM technological capabilities within our online banking and mobile platforms
  • Collaborate with business and technology stakeholders to drive change throughout the organization, enhancing the customer experience and BMO’s risk posture
Qualifications for technical platform specialist
  • Experience with using Source Control Management software such as GIT
  • Experience with Infrastructure as Code tooling and related processes such as Azure Resource Manager or AWS Cloud Formation
  • Experience working with continuous integration / continuous delivery technologies and related concepts
  • Experience with developing on the .NET platform
  • Minimum 3 years’ experience recruiting in one of the following areas
  • Proficient in the use of applicant tracking systems (Brassring a plus)
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Technical Platform Specialist Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of technical platform specialist. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for technical platform specialist
  • Ensure code is reviewed, reusable and testable, incorporating the design patterns you devise and supporting our architectural, customer and security requirements
  • Lead a nimble development team with 3-5 developers
  • Build specific regional strategy for market penetration and channel strategy
  • Build funnel of opportunities and deliver on revenue plans and forecast
  • Build specific country/account strategies to grow rapid portfolio
  • Keep close personal contact to appropriate levels of HID rapid DNA Accounts, investigate their business needs and serve as main contact for entire organization with focus on law enforcement and security/military segments
  • Gathers, analyzes and delivers information from the field to allow the company to develop strategies and products appropriated to the Rapid DNA market
  • Interacts with executives, major customers, and other senior management to establish strategic plans and objectives that have a large impact on the company
  • Collaborates with HID core team product managers, R&D and marketing on building comprehensive forensic rapid DNA strategy
  • Works along-side EMEA HID Account Managers to help manage HID Core Accounts with focus on Rapid DNA applications
Qualifications for technical platform specialist
  • Establish Testing Protocol for User Acceptance
  • Train/Support Department/Field on Computer/DB Usage
  • Perform Problem & Trend Analysis
  • Deliver or Support Training Delivery
  • Be a self-starter, who can identify opportunities and chase them to resolution
  • Take ownership of situations and projects and carry them through to completion

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