Software Administrator Job Description

Software Administrator Job Description

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Software administrator provides technical support in loading of Operating Systems (O/S), LINUX, Microsoft Windows Advanced Server, Relational Database Management System (RDBMS) Sybase Adaptive Server Enterprise (ASE), Applications and Databases.

Software Administrator Duties & Responsibilities

To write an effective software administrator job description, begin by listing detailed duties, responsibilities and expectations. We have included software administrator job description templates that you can modify and use.

Sample responsibilities for this position include:

Ensure the backup, recovery and disaster/recovery of all servers, Software Tools and associated databases
Determines how to fulfill user requests based on available inventory
Completes the request processing, issues licenses to users, receives purchase inventory into inventory, and processes returns
Responsible for the maintenance of the CAE Tool
Primary system administrator and application configuration expert for Colleague
Works with West’s Operations team in analyzing current business processes and provide improvement recommendations
Integrates Colleague with other home-grown and third party applications and data-driven processes
Stays informed on SIS and Colleague best practices and industry/functionality trends by attending workshops, reviwing professional publications, establishing personal networks and participating in professional societies
Provide implementation and ongoing support for enterprise security applications
This falls under the scope of Enterprise Applications, and will routinely engage with other application administrators, developers, analysts, DBAs and other technical support teams, vendor consultants

Software Administrator Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Software Administrator

List any licenses or certifications required by the position: OS, RMF, ITIL, ADDM, BMC, MCSE, CISSP, I.S.M, M.A, N.C

Education for Software Administrator

Typically a job would require a certain level of education.

Employers hiring for the software administrator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Computer Science, Engineering, Education, Technical, Information Technology, Technology, Information Systems, Computer Engineering, Software Engineering, Science

Skills for Software Administrator

Desired skills for software administrator include:

Databases and database management is an advantage
Excel
Access
Automotive and mechanical systems
Microsoft Word
Monitoring technologies best practices
Python
Both the Windows and Unix operating systems
Computer operations and documentation of technical procedures
Databases

Desired experience for software administrator includes:

At least 5 years’ experience in Linux and shell scripts
Knowledge in replication concept and technology (such as Oracle Golden Gate) -Advantage
Knowledge in Oracle Grid Control -Advantage
Experience in SQL Server – Advantage
3+ years of experience in Tableau Administration and should have a Designing experience
Should have experience in Tableau 9.0 and Higher

Software Administrator Examples

1

Software Administrator Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of software administrator. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for software administrator
  • Education and evangelism of source code management tools
  • Define, implement, and manage the build, integration, system deployments and release process
  • Develop required scripts or code to automate and integrate configuration management tools and processes
  • Assist in day to day change management activities, including creating new branches, code merging, versioning and general code maintenance along with configuration changes
  • Provide troubleshooting expertise and drive resolution for all issues in all environments on an as-needed basis
  • Manage the execution activities for all change requests and break fix incidents
  • Perform all tasks that can be done centrally
  • Communicate to many different competencies - communication skills required
  • Collaborate with IT and business system owners to gather and understand the changes required to meet business, process, or technical needs
  • Document business, process, and technical support steps as needed
Qualifications for software administrator
  • Knowledge of other data Visualization tools like QlickView, Business Objects is a plus
  • Experience working with Crystal Repots query tools or any BI tools
  • 2-4 years of business experience in public accounting, corporate accounting, manufacturing
  • A Bachelor’s degree in a computer-related or engineering field
  • 2+ years of experience with x86/Intel hardware
  • 5-7 years of overall development experience, at least two years of development experience with C, C#, C++ or HighView
2

Software Administrator Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of software administrator. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for software administrator
  • Manage the vendor relationship for assigned system at the appropriate level
  • Perform software User administration, Licensing, and configuration management
  • Review software upgrades and patching and complete deployment testing
  • Provide technical support of assigned systems for events escalated from Help Desk
  • Ensure the continuous learning of business and/or technical processes and procedures related to use of assigned systems and recommend continuous improvement opportunities
  • Liaison with peers at other firms/companies to gather best business practices for assigned systems
  • Upgrade, configure and build complex workflows via native JIRA and Confluence capabilities and customization
  • Provide JIRA and Confluence administration and support
  • Architecting the platform optimally to meet stakeholder's various goals
  • Lead major and minor tools and plugin upgrades as needed
Qualifications for software administrator
  • Experience in Vertica DB – Huge Advantage
  • Windows 2012 system administration experience, including light system administration duties such as patching, audit log review, and software upgrades
  • Ability to travel up to two times/year outside of the DC area
  • BASIC SAP know how
  • General IT skills - more than 1 year experience
  • Three plus years of customer service job related experience with an Associate Degree or bachelor’s degree
3

Software Administrator Job Description

Job Description Example
Our growing company is hiring for a software administrator. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for software administrator
  • Provide support and resolution of the tools to all users at all levels
  • Ensure the servers holding software (license and application) are available, monitored, patched and updated
  • Provision and de-provision user accounts in the tools and provide knowledge transfer and training
  • Provide support to development for the software build process among geographically diverse teams and ensure continued compliance
  • Develop and maintain build process and any supporting in-house tooling, providing appropriate documentation to assist in builds and configuration
  • Troubleshoot broken builds and build environments
  • Incorporate test automation into build process via extensive use of scripting and graphical user interfaces
  • Introduce processes to standardize the use of the software tool set
  • Control of the license cost according to the Volvo financial framework
  • Provide input to the Software Asset Management life cycle
Qualifications for software administrator
  • Experience with Microsoft Dynamics CRM strongly preferred
  • Basic understanding of data integrity helpful
  • Ability and willingness to learn new skills and abilities
  • Demonstrated observation skills, critical thinking, rational thought process and linear thinking
  • Will need to performs complex analysis, acquisition, installation, maintenance, and upgrade of computer hardware, OSs, and software utilities
  • Will need to maintain software such as compilers, link editors, assemblers, utilities, scripts, macros, and subroutines
4

Software Administrator Job Description

Job Description Example
Our innovative and growing company is looking for a software administrator. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for software administrator
  • Establishes system specifications by conferring with users
  • Maintains Click Software system performance by performing system monitoring and analysis, and performance tuning
  • Prepares users by designing and conducting training programs
  • Upgrades system by conferring with vendors/consultants
  • Provides expertise in ensuring that software license contracts and agreements, software licenses and software installations and associated linkages are reflected correctly in the IT asset repository
  • Assist in the definition of software requirements and software solution based upon business or clinical needs
  • Assist in the development of new technical standards and procedures for the desktop computing environment that will streamline and improve service management processes
  • Participates in license negotiations with vendors
  • Enter and maintain information in a database format to address budgeting, software compliance & inventory, software license keys, contracts, and cost
  • Document operating procedures (Run Book)
Qualifications for software administrator
  • Create Confluence projects with various customizations requested by stakeholders
  • 3 to 5 years of experience administering JIRA and Confluence
  • Using Atlassian REST services and JIRA and Confluence plugins using the Atlassian SDK
  • Administering JIRA and Confluence in large scale business critical environments
  • Using and configuring Relational DBs including one of MySQL, MariaDB or Postgresql
  • Advanced knowledge and interaction of the TFS the legacy and vNext build systems
5

Software Administrator Job Description

Job Description Example
Our company is growing rapidly and is looking for a software administrator. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for software administrator
  • Assist with maintaining documentation adhering to department protocol
  • Assist coordination with network, database and server administrators to prepare non-production and production environments for new or enhanced systems, processes or applications
  • Work seamlessly with other teammates and cross-functional areas
  • Participate in infrastructure architecture, such as capacity planning and security
  • Create and maintain reports, scripts, programs or other tools within systems to maintain system health and integrity
  • Help maintain system and application security
  • Provide user provisioning for various software applications
  • Configure, administer and monitor all aspects of systems
  • Create, modify, run and maintain custom code and utilities
  • Remain current on new technology and product road map
Qualifications for software administrator
  • Advanced knowledge and interaction of SharePoint Site Administration and TFS components for SharePoint
  • Advanced knowledge of TFS development and customization concepts (process templates, work item customization, reports and dashboards)
  • Advanced knowledge of TFS extension development
  • Understanding of TFS application integration with SharePoint, Microsoft Project Server and Release Management Server
  • Experience with SQL Server administration (SQL Server 2008/2012)
  • Working knowledge and interaction SQL Server Reports Services and Analysis Services (SQL Server 2012)

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