SharePoint Support Job Description
Sharepoint support
provides guidance and recommendations for enterprise deployments of SharePoint Able to understand, develop, and run PowerShell commands.
SharePoint Support Duties & Responsibilities
To write an effective sharepoint support job description, begin by listing detailed duties, responsibilities and expectations. We have included sharepoint support job description templates that you can modify and use.
Sample responsibilities for this position include:
Create documentation on all work done
Develop requirements for new Website improvements based on customer feedback
Engineer SharePoint solutions/O365 SharePoint Online/OneDrive for business migration and support
Support all physical/Virtual servers platform hardware procurement, setup, monitoring, backup, troubleshooting
Perform systems operations, monitor systems activities and ensure smooth daily operation of systems facilities
Server patching on a monthly basis to ensure the security integrity of the environment
Communicate with global colleagues to resolve issue for user for Infra related application
Identify and support related Infrastructure issue, network/DNS/load balancer/firewall/proxy
Analyse and automate routine tasks for efficiency
Handle 24*7 on-call standby support rotation
SharePoint Support Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for SharePoint Support
List any licenses or certifications required by the position: IIS, MCSE, MCSD, SSL, ITIL
Education for SharePoint Support
Typically a job would require a certain level of education.
Employers hiring for the sharepoint support job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Computer Science, Technical, Education, Information Systems, Engineering, Information Technology, Business, Science, Management, Professional Communication
Skills for SharePoint Support
Desired skills for sharepoint support include:
Enterprise Portal technologies
Project management
2013 and Office365/SharePoint Online
Ability to write complex PowerShell scripts
Analytic techniques and methods
Azure Active Directory Connect and PowerShell
Best practices and procedures for SharePoint solutions
CSOM
Development concepts
IT service infrastructure and its exploitation in both own and other organisations
Desired experience for sharepoint support includes:
Minimum 9 years of experience (6+ years engineering, deploying and managing Microsoft based Systems in large scale environments)
Minimal business travel expected
10 years of experience with strategic planning, marketing, knowledge management and business development
10 years of demonstrated ability to learn and implement new Information Technology concepts and systems
In-depth knowledge and experience with MS SharePoint, SharePoint Designer, MS Access, and MS Office
Demonstrated ability to design and facilitate group sessions on topics related to Information Technology, SharePoint Portal, and system support
SharePoint Support Examples
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SharePoint Support Job Description
Job Description Example
Our company is growing rapidly and is looking for a sharepoint support. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for sharepoint support
- Defines requirement and technical specification needs based on consultations, scheduling bug/defects with development resources and working with management in prioritizing enhancement requests for the platform
- Supports system testing and performance testing of the platform on a regular basis in supporting stability of the platform
- Administrate sites/sub-sites and libraries in accordance to WS ops
- Build and support large SharePoint server farms designed to meet both business and technical requirements (high availability, disaster recovery, WAN optimization, load balancing, at rest encryption, BLOB offloading, SSL, Kerberos)
- Troubleshoot complex technical incidents with multiple large SharePoint farms
- Perform system administration and support of Global iShare service globally based in ITS services
- Provide 2nd level support of Global iShare Services
- Good working relationship with Infra Services and ITSS department
- Liaise with customers on daily issues and provide resolution
- Working on tickets resolution to ensure it meets ticket Target Resolution Time (TRT)
Qualifications for sharepoint support
- Working within the Collaboration Services SharePoint Team, providing production support of core and non-core SharePoint platforms and solutions
- Very Good working Knowledge on SharePoint Migration
- Good Knowledge on One drive
- Hands on experience in using multiple tools for Migration
- 4 – 7 years’ experience in customer support roles
- Experience in mailbox monitoring
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SharePoint Support Job Description
Job Description Example
Our company is searching for experienced candidates for the position of sharepoint support. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for sharepoint support
- Responsible for developing technology frameworks and standard architectures that enable the design, implementation, operation and support of information technology systems and infrastructure, and that provide functional environments for technology prototyping, development, integrated testing, training, and production
- Responsible for managing technology lifecycle programs that ensure consistent and reliable systems and infrastructure performance, and that are in alignment with Information Technology strategies and goals and in compliance with technology partner release schedules and support models
- Consults with technology partners to understand the potential impacts of roadmaps and future landscapes, and contributes to Information Technology strategy development and planning
- Solicits technical and analytical advice internal and external to Information Technology, and serves as a resource for technology analysis within Information Technology
- Responsible for ensuring that activities, individual, peer, and client, are conducted in compliance with Enterprise and Information Technology policies, guidelines, procedures, work processes, and internal controls, and in alignment with Enterprise and Information Technology missions, goals, and strategies
- Responsible for actively participating with management and peers in the mentoring and development of less experienced individuals
- Provide advanced SharePoint development and operational support to commercial clients
- Collaborate with team members to find better, more efficient ways of doing things
- Create multi-tier portal solutions to meet client needs
- Design and implement architecture using the latest technologies, such as SharePoint Server, Microsoft SharePoint Services, Windows SharePoint Foundation, and ASP.NET MVC
Qualifications for sharepoint support
- Support client by working with the team to maintain source web presence on multiple systems, security layers, and SharePoint 2013 site collections, to include managing site growth, updates, new applications, and development
- Support an engaging web-based experience and real-time, on-demand access to information via the websites enabled by a decentralized content management system
- Provide guidance on industry accepted best practices to source content managers
- Support development of frameworks and templates that support online delivery of mission and business related content
- Web-enable mission and business-related data and content for delivery via web services
- Secure websites and applications in accordance with the relevant classification markings and guidance compliant with client security standards
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SharePoint Support Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of sharepoint support. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for sharepoint support
- Learn from your peers and from our years of experience through training classes, engineering reviews, and our mentor program
- Grow in your career, and enhance your technical abilities
- Maintain a consolidated Task Tracker to track incoming, existing and completed tasks to PD Army TENCAP from external agencies, to include PEO IEW&S and other stakeholders
- Communicate assignment of the task to the POC
- Ensure the Army TENCAP SharePoint content site is kept up to date and shall be responsible for posting Army TENCAP documentation to the PEO IEW&S or other SharePoint sites
- Coordinate meetings and Video Teleconferences (VTC) conference rooms to support meetings
- Coordinate NIPR, SIPR and JWICS VTCs, Defense Collaborative Services, or other collaborative online meeting systems designated by the government
- Coordinate with external VTC participants and local PD TENCAP network administrators to ensure that all needed participants have appropriate information to view and attend the meetings
- Support property distribution, assignment and tracking of telephones, computers, monitors, printers, and other office equipment and supplies
- Monitor and evaluate emerging technologies and initiatives
Qualifications for sharepoint support
- Support improvement of customer service functions for source web users, specifically in the areas of Tier 2 prompt troubleshooting and content management training
- BS - IT, Graphic Arts, Computer Science, Business & 3 years of relevant experience
- Maintain qualification currency in web & SharePoint version upgrades
- Experience with records management policy knowledge & archiving data
- Experience designing and developing user interface features, site animation & special effects elements
- Basic understanding of UNIX file structure & capabilities
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SharePoint Support Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of sharepoint support. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for sharepoint support
- Assist end users in proper disposition of existing SharePoint 2010 sites prior to site migrations to SharePoint 2016
- Survey SharePoint site owners and document existing SharePoint site specifics
- Support application testing following maintenance, upgrades, and outages
- Adhere to GDIT’s Culture of Responsibility as it relates to protecting the confidentiality of information and protecting Personally Identifiable Information
- Communicate effectively with all levels of management, customers, and peers
- Participate in special projects and work with other technologies as required
- Day to day fault analysis and resolution
- Involvement in SharePoint development projects
- Create, prepare and review Microsoft Excel reports to track program progress for customer
- Participate in and support the development, implementation and reporting of customer award program processing
Qualifications for sharepoint support
- Graphic design or multimedia production experience
- Bachelor's or master's degree in Computer Science, Management Information Systems, Business Administration or related field preferred
- Minimum 10 years of responsibility working with large global application footprint
- Ability to engage with internationally distributed development teams
- Experience large global application rollouts and support
- Ability to communicate technical information in an understandable manner to non-technical audiences through writing and presentations
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SharePoint Support Job Description
Job Description Example
Our company is searching for experienced candidates for the position of sharepoint support. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for sharepoint support
- Assist in preparing, submitting and tracking group budget
- Develop Microsoft PowerPoint presentations
- Manage schedule and prepare status reports as needed
- Conduct interaction with peers, supervisors and managers within each Service Area
- Design, edit and maintain CSA KSN (SharePoint) sites including designing template sites for customers
- Provide introductory, intermediate and advance KSN (SharePoint) training to CSA KSN POC’s as requested
- Conduct and participate weekly KSN (SharePoint) Administrator Telecons
- Provide KSN (SharePoint) troubleshooting services to ATO service areas
- Fulfill customer KSN (SharePoint) ad hoc request
- Provide information on KSN (SharePoint) upgrades to ATO customers
Qualifications for sharepoint support
- Provide guidance and work with software code that enables the development of programs and placement of content securely on web servers
- Work with software code that permits web users to easily visualize source data stored on servers
- Chemical/Energy industry background is a plus
- Knowledge and experience support SharePoint 2013 and SharePoint 2010
- Ability to work independently (self-starter) participating in various roles within project teams
- Strong inter-personal and communication skills in support of being a team player