Quality Manager Job Description
Quality manager
provides technical guidance to production teams and ensure that a data driven environment is developed through use of lean six sigma tools including FMEA and SPC.
Quality Manager Duties & Responsibilities
To write an effective quality manager job description, begin by listing detailed duties, responsibilities and expectations. We have included quality manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Generate scorecards and reports for all aspects of plant quality, not limited to and including VOC, CARs, SCARs, COAs, SPC reporting, losses, internal, and third party & customer audits
Oversees internal and external audits relative to ISO standards
Conducts FMEA and PFMEA in support of new designs and/or continuous improvement projects
Manage Supplier Auditing Program
Manage department continuous improvement activities including new technology, procedural changes to improve process and/or equipment
OCorrective Action (Change Management System)
OCovisint
Support Plant management in executing and spreading quality policies
Support divisions in cases of containments, customer - and warranty claims
Promote quality performance improvement throughout the organization
Quality Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Quality Manager
List any licenses or certifications required by the position: ISO, 9001, FSSC, ASQ, CQE, CQM, GB, HSE, ISO14001, QMS
Education for Quality Manager
Typically a job would require a certain level of education.
Employers hiring for the quality manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Engineering, Science, Technical, Management, Education, Manufacturing, Business, Chemistry, Biology, Technology
Skills for Quality Manager
Desired skills for quality manager include:
Their job function and how their performance relates to the end product and patient
ISO
Quality in Production
SPC
Statistical methods
Excel
HACCP
Lean Six Sigma
FMEA
Desired experience for quality manager includes:
Conducts product evaluation tests on all new product
At least 5 years post graduation experience in Quality environment within a Quality Manager or Senior Quaity role
Able to read Auto-cad drawing details, capture critical dimension areas
Experience on the special process (such as anodization, electro-polish, Ni plating, chem cleaning, brazing, TIG, orbital, plasma spray, gun drilling, honing, bonding, leak test, masking, EBW, laser cutting, ) is a big plus
Liaise with accreditation bodies and Dept
Communicate quality issues and quality developments
Quality Manager Examples
1
Quality Manager Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of quality manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for quality manager
- Lead activities and reporting to support ISO 9001 certification
- Support ISO 17025 as necessary
- Is accountable for defined KPI's for the Quality Management System, maintaining existing ISO 9001 certification, elevating visibility of quality concerns within the unit and implementing Quality Spinnaker initiatives as appropriate for MO's
- Formal ISO 9001 auditor training highly preferred
- Customer Concern Management
- Including working with suppliers to identify Root Cause and implement corrective actions
- Manage Root Cause, Corrective, Preventive Action, Risk-Based thinking Implementation
- Produce product inspection standard documentation
- Conduct internal and customer audits
- Leads qualification activities associated with First Articles parts as Purchasing transitioned to alternate suppliers
Qualifications for quality manager
- Knowledge of current legislation, relevant to food manufacturing
- Hands on - pragmatic, individual who takes on responsibility and accountability to get the job done
- Level 8 Degree required in Engineering or Science Discipline
- 2-5 years of Management in medical industry or similar experience
- Proven ability to lead the quality assurance agenda across the company
- Knowledge of regulatory processes for EU and FDA product clearance
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Quality Manager Job Description
Job Description Example
Our innovative and growing company is looking for a quality manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for quality manager
- Evaluates and supervises assigned customer complaints
- Develop systems for managing supplier performance
- Actively participate in unit activities to increase awareness of quality concerns
- Actively participate in the global Quality Circle to formulate and maintain quality objectives in line with corporate policies and goals
- Proactively detect quality issues and drive appropriate improvements
- Define and track appropriate quality metrics
- Facilitate creation of support materials for, and completion of, semi-annual Management Reviews
- Identify opportunities to increase awareness of product quality the quality of customer experiences within the organization
- Lead the Internal Audit program
- Provide QMS & Quality Awareness Training to new and existing employees at scheduled intervals and as needed
Qualifications for quality manager
- Excellent interpersonal, verbal and written communication skills, business understanding, negotiation skills and strong organizational skills
- Ability to work in a customer-focused, fast-paced and rapidly changing environment with the ability to prioritize workload and manage multiple and varied tasks with enthusiasm
- Highly motivated, seeks opportunities for development, client-focused, and has the ability to work unsupervised and on own initiative, which includes making appropriate decisions in ambiguous situations
- Clinical trials and /or research work experience a must, with emphasis on GCP and technology compliance
- Technology as it relates to clinical trial activities, including System Life Cycle process and applicable GCP regulations pertaining to Computer Systems
- Minimum 5 years experience in Quality Supervisory Role
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Quality Manager Job Description
Job Description Example
Our company is searching for experienced candidates for the position of quality manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for quality manager
- Exceptional time management skills, ability to multi-task projects and process improvements
- Must be able to develop working relationships, trust, and confidence
- Training & facilitation in problem resolution and process improvement
- Direct and supervise the work of the quality department employees
- Provide procedures, as required, to support quality department objectives
- Provide training to individuals whose work affects quality issues in the requirements of the BMS
- Review customer proposals, requests for quotations and/or purchase orders, including changes, to determine quality requirements, and insure their input into internal planning
- Establish/maintain relations with customer representatives in quality related activities, including source inspection, audits and process surveys
- Interface with other departments to provide assistance, resolve problems and monitor work affecting quality
- Perform activities defined in the BMS responsibility matrix
Qualifications for quality manager
- Green Belt, CQE and CQM/OE certification preferred
- Experience in large automotive facility with 1000+ employees
- Ability to apply mathematical concepts such as exponents, logarithms, quadratic equations, and permutations
- Ability to define problems, collect data, establish facts, draw valid conclusions, solve practical problems and deal with a variety of concrete variables
- Must have the ability to effectively deliver training at various levels in the organization
- Knowledge of automotive OE quality systems/requirements required
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Quality Manager Job Description
Job Description Example
Our innovative and growing company is hiring for a quality manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for quality manager
- Visit customers and suppliers as appropriate to confer and resolve specific quality problems
- Manage projects that support corporate and plant strategic goals including continuous improvement
- Provide technical analysis of product quality issues through development of the quality department
- Review and report on plant quality metrics to determine where emphasis should be placed to prevent recurrence
- Approves all written responses as required for customer communications
- Reviews, approves and distributes raw material, packaging and finished product specifications
- Leads the effort for investigations through root cause analysis towards the development of corrective and preventive actions
- Performs customer specification reviews against standard product offering and process capability
- Develops stability data for existing products and new commercializations
- Approves the artwork and master copy for the labeling of all new and existing products
Qualifications for quality manager
- Knowledge of precision tooling, experience with comparators, height gages, and micrometers
- Knowledge of government specifications and standards in the Industrial field
- Knowledge of the quality functions of an automotive plant as needed to oversee and direct employees in these functions
- Knowledge of Lear’s organizational rules, regulations, procedures, and practices as needed to oversee processes and human resources
- Knowledge of principles and processes for providing customer and personal service to include customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
- Possess strong knowledge of ISO14001/TS16949 quality management system and quality control techniques
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Quality Manager Job Description
Job Description Example
Our growing company is looking to fill the role of quality manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for quality manager
- Develops, implements and maintains a Quality Management Plan and Procedures to ensure compliance with project and client requirements
- Provides leadership and guidance to a QC / QA team members
- Promotes quality achievement and performance throughout the project
- Executes and follows up with customer satisfaction surveys
- Establishes and maintains quality documentation requirements
- Works with commercial and project staff to establish quality requirements
- Works with Project Team, Client, Regulatory Agencies, Consultants / Subcontractors and Suppliers to ensure the quality management system is functioning properly, advises on changes and their implementation strategies
- Ensures tests and procedures are properly understood, carried out, evaluated, and that product / service modifications are investigated when required
- Produces reports on quality performance measured against indicators
- Supports and conducts quality management systems audits as required at the project
Qualifications for quality manager
- APQP documents and tools practitioner ( PFMEA, Control Plan, Work Instructions, Layered Process Audits)
- Knowledge of Quality Management Systems commonly used in automotive Industry
- Bachelor’s degree preferred (or Associate Degree plus 4 years practical experience)
- Change agent with energy, passion & enthusiasm
- Lean GB certification highly desired or ability to attain within 1 year
- Independent level of quality inspection and control -- ensures center compliance with quality standards and regulations