PC Tech Job Description

PC Tech Job Description

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PC tech provides support of Active Directory and Group Policy Management tools in support of the desktop environment (Organizational Units, group policy objects, etc.).

PC Tech Duties & Responsibilities

To write an effective PC tech job description, begin by listing detailed duties, responsibilities and expectations. We have included PC tech job description templates that you can modify and use.

Sample responsibilities for this position include:

Follows customer personal computer system hardware and software specifications based on the configuration services being performed and the instructions supplies (on-line instructions, config sheets)
Edit audio clips from PC talent and sending edited audio to local markets via Nexgen
Commercial voice over and basic radio production
Responds to questions of users concerning internal technology
Tier II and Tier III user support
Local administration of engineering applications
Local ISSM for several classified computing environments
PC hardware and equipment delivery/pickup
Perform patching, virus updates
Deploy new Windows based systems

PC Tech Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for PC Tech

List any licenses or certifications required by the position: CE, IAT, CCNA, SSCP, IA, IAM, MCP, MCSA, PC, II

Education for PC Tech

Typically a job would require a certain level of education.

Employers hiring for the PC tech job most commonly would prefer for their future employee to have a relevant degree such as Associate and Bachelor's Degree in Technical, Associates, Computer Science, Science, Education, Information Systems, Information Technology, Computer, Telecommunications, Administration

Skills for PC Tech

Desired skills for PC tech include:

Microsoft system policy and group policy in an enterprise environment
Advanced desktop services skills
Office 2010/2016
Server 2008/2012
Windows 7
Best practices
Active Directory
DNS
TCP/IP
Applicable policies and procedures

Desired experience for PC tech includes:

Having good common sense and mature
Ensure at least 3 days a week for 6 months’ working time
Strong editorial skills including use of radio automation systems
Technical understanding of the Internet, URLs, and email
Configure and install PC's, laptops, wireless devices, printers, peripherals and other equipment to support enterprise business operations and future business growth and the movement and/or expansion of enterprise units
Install Microsoft desktop operating systems other desktop applications and systems to support enterprise business units as described by departmental policy

PC Tech Examples

1

PC Tech Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of PC tech. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for PC tech
  • Manage computers remotely using Bomgar
  • Install computer software
  • Handle computer security and password issues
  • Install new system equipment, making additions and changes to both phone and computer systems
  • Perform Outlook configuration
  • Develop and maintain batch files used to install applications or map network drives
  • Develop and maintain printers web application (HTML, HTA, and VBSCRIPT)
  • Create and follow up on service tickets in CA
  • Reset voicemail passwords in Call Pilot
  • Manage network printers (see logs, reset printer, configure network settings, scan to e-mail settings )
Qualifications for PC tech
  • Able to follow up things in good manner responsively
  • Responds to problem tickets and repair the malfunctioning equipment quickly
  • 1+ years’ experience in desktop support and administration
  • Familiarity and expertise in mobile devices (blackberries, Apple IOS, Android)
  • Candidate must be able to work with limited supervision and with no instructions needed for routine tasks
  • Skills and experience administering / supporting Microsoft Lync
2

PC Tech Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of PC tech. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for PC tech
  • Assist internal partners and vendor support service groups to ensure proper escalation during outages and periods of reduced system performance
  • Monitor and respond to facility hardware and software issues
  • Provide support to network services and security groups
  • Perform moves of associate’s computer equipment
  • Work closely with EVHC IT and operations management the county EMS agency, and field staff to provide overall system support as required for proper system operation
  • Function as a team member within the EVHC IT department local Operations, and the EMS Agency to accomplish the goals of the electronic PCR (ePCR) data system
  • Maintain and secure all required tools and equipment
  • Assist in developing and documenting improvements to current processes
  • Assist coworkers in resolution of end users' technical issues
  • Assist coworkers in the execution of established processes and escalations
Qualifications for PC tech
  • Open and active
  • High School Diploma or equivalence exam
  • Experience installing structured cabling
  • 5 years’ experience in the set-up, configuration, use and troubleshooting of computers and Microsoft Operating Systems
  • 2 years’ experience in Supervisor or lead role
  • Positive, enthusiastic, and friendly attitude
3

PC Tech Job Description

Job Description Example
Our growing company is looking to fill the role of PC tech. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for PC tech
  • Remotely verify software licenses in a Windows 7 environment
  • Perform basic Active Directory task such as password resets, adding/removing user groups
  • Test, image and clean PC's, laptop, monitors, printers, and other related hardware
  • Responsible for managing corporate infrastructure such as
  • Productivity Services
  • Responsible for managing desktop computing and mobile devices
  • Responsible for on-boarding & off-boarding of new employees
  • Procurement and tracking of hardware issued to team members
  • Reconcile IT expenses and identify / recommend opportunities of cost savings
  • Review system notifications / logs for the pro-active correction of issues
Qualifications for PC tech
  • Good level of English (both in oral and written)
  • Nice, patient
  • The types of technical products that we support are both hardware and software related and vary from client to client
  • Familiarity with current Microsoft client operating systems
  • Experience supporting/working in a mixed PC and Macintosh environment
  • Experience with Mobile devices management such including Iphone, windows mobile and blackberries
4

PC Tech Job Description

Job Description Example
Our innovative and growing company is looking for a PC tech. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for PC tech
  • Support Security Operations Team as needed
  • Perform On-Call rotation when required
  • This tech will need to have an exceptional level of customer service, wide range of support experience
  • Training specific to this role will be provided (should be about a two-week period)
  • Must have a proven customer service background, very important!
  • The oversight and compliance of computers, systems and digital media storage devices disposed through Property Disposition
  • Run diagnostics to discover which Cisco equipment is not properly working
  • Install and program new Cisco network equipment, test and evaluate the results
  • Responsible for WAN support
  • Configuration, implementation, troubleshooting of Cisco routers, switches, and firewalls
Qualifications for PC tech
  • Good oral and written communications skills and organizational skills
  • Ability to maintain, track, and report project status and metrics
  • Open to learning resort local phone system, and make simple adds/moves/changes
  • Follow and enforce company guidelines, policies and practices
  • 2 years’ experience in the set-up, configuration, use and troubleshooting of computers
  • Quality workmanship and service-oriented
5

PC Tech Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of PC tech. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for PC tech
  • Configure routing devices and protocols such as BGP, EIGRP, etc
  • Analyze and take appropriate action to isolate network faults and take corrective action in an expeditious and timely manner
  • Provide guidance to departments, divisions, elected officials, and municipalities in complying with network procedures
  • Provide hardware/software and O&M support for Enterprise Energy Data Reporting System (EEDRS) servers
  • Closes out all trouble tickets assigned and follows up to ensure user satisfaction
  • Performs initial in-depth diagnostic and maintenance actions on PC systems, including research into projected PC requirements
  • Tertiary phone support of incoming service calls providing backup when needed and as assigned
  • Serve as point of contact facilitating Incident Management process
  • Provide technical support for the physical/virtual server infrastructure
  • Operate incident, change, and problem management ticketing systems, including operating system security & patch management
Qualifications for PC tech
  • MCP certification preferred upon hire and required after 6 months
  • Ability to obtain and maintain a government security clearanceBachelor Degree or higher
  • Minimum Bachelor degree(or equivalent education)
  • Contributes well in a team environment
  • Excellent work ethics (documented)
  • Bachelor degree in Computer Science, Engineering or related field preferred

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