Operations Professional Job Description

Operations Professional Job Description

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Operations professional provides administrative support including managing all scheduling and calendars, word processing, spreadsheets, PowerPoint presentations (strong PowerPoint skills are essential), etc.

Operations Professional Duties & Responsibilities

To write an effective operations professional job description, begin by listing detailed duties, responsibilities and expectations. We have included operations professional job description templates that you can modify and use.

Sample responsibilities for this position include:

Establish standard project management practices for planning, scheduling, and tracking change management or operational functions
Providing advice and guidance to Operational teams to resolve E&O and complaints
You will review operational processes to identify areas of risk and help the business to improve service and develop their awareness of risk
Provide ad hoc reports and support for PS organization to CEO, CFO and Global VP of PS upon request
Lead new engagement hand-offs meetings from Sales to PS and from PS to Customer Support
Provide assistance to PMO Director to support continual documentation and re-assessment of key internal procedures related to professional services activities
Provide system training on Projector to new PS employees
Work closely with the CFO, Global VP of PS and entire PS senior management team to drive initiatives related to systems and tools
Lead key APJ initiatives cross-organizationally around compliance, backlog management
Maintain the accuracy and consistency of contract information

Operations Professional Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Operations Professional

List any licenses or certifications required by the position: PMP, ITIL, CWAPT, CEPT, CPT, CEH, CREA, CISSP, CAMS, CITF

Education for Operations Professional

Typically a job would require a certain level of education.

Employers hiring for the operations professional job most commonly would prefer for their future employee to have a relevant degree such as Collage and University Degree in Graduate, Business, Education, Computer Science, Finance, Economics, Industrial Engineering, Business/Administration, Engineering, Science

Skills for Operations Professional

Desired skills for operations professional include:

Excel
AML/KYC issues
PowerPoint and Access
CGMPs and manufacturing procedures and standards
Microsoft Office tools
Namely Excel and PowerPoint
Word and Powerpoint
Actions with manager and colleagues in order to consider and better understand the impact on other technical
Operational
Sales and financial disciplines

Desired experience for operations professional includes:

Obtain appropriate documentation for supplier set-up
Generate various reports and status updates as needed Liaison w/ business owner and suppliers for issue resolution
Shows intellectual curiosity in every task they are asked to perform
Partner with prior trustee to ensure account is fully funded and coordinate distributions during a transition in trustees to ensure beneficiaries receive all applicable notifications and distributions
Perform all aspects of closing and de-funding of trust accounts in the trust administration system, which includes coordinating with the beneficiary on how to receive their proceeds or obtain transfer instructions from successor trustee
Respond to client and advisor requests for information

Operations Professional Examples

1

Operations Professional Job Description

Job Description Example
Our growing company is looking to fill the role of operations professional. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for operations professional
  • Deepen the relationship with our customers to drive lifetime loyalty and spend
  • Capture Data and leverage clienteling tools
  • Cultivate new and existing customer base
  • Work with Accounting
  • Work to resolve “snags” and follow ups on hold items with Account Executives and suppliers to ensure accurate and timely resolution
  • Support and complete monthly close activities to ensure monthly timeliness and processes due dates are all met or exceeded
  • Assist in the preparation of quotes under the guidance of the regional PM/PSM
  • Liaise with CV internal PEC and Finance teams to follow through the order booking process and provide the necessary documentation
  • Business planning, annual and multi-year set up meeting cadence and working meetings to drive business planning for AWS Professional Services
  • Opportunity pipeline management work w/ sales and Professional Services teams involved in proposing, selling and forecasting new business
Qualifications for operations professional
  • Comfortable with language barriers or constraints
  • Basic knowledge of Human Resources policies, procedures, and processes in accordance with laws, standards and government regulations
  • Previous experience and a working knowledge of core HR processes (compensation, performance management, talent management)
  • Provide support in designated language(s)
  • Contact supplier for price and delivery
  • Graduate with 4-6 years or Post graduate (MBA-Finance)/Qualified CA with work experience of 3-4 years in Good knowledge in remittance regulation
2

Operations Professional Job Description

Job Description Example
Our growing company is looking to fill the role of operations professional. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for operations professional
  • Resource management/scheduling work with Practice Managers and Project Managers to build skills inventory
  • Reporting to the location lead and working closely with the RA legal and risk teams
  • Within this client facing role you will review errors and complaints to identify trends and hot spots with the aim of improving Mercer service delivery
  • Where required, develop service improvement plans for individual client situations
  • Will identify and implement prevention actions to resolve error and complaints, communicating changes back to the locations and to the other Professional Champions
  • Analyze business/manufacturing processes
  • Propose business/manufacturing solutions
  • Lead or contribute to design, system configuration and application development
  • Create and advise on proposals for potential clients
  • You be responsible for several cross unit processes and/or practices
Qualifications for operations professional
  • Four or more years of business development, sales or related experience
  • Strong understanding of Local Regulatory requirements
  • Positive Attitude and ability to get things done
  • Experience in a retail/security environment
  • Preference is give to candidates who have working experiences in sales, financial / sales operation, and business research in the technical industry in global delivery roles
  • Fluent in English language (other languages will be considered as advantage)
3

Operations Professional Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of operations professional. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for operations professional
  • Receiving weekly reports from the Experis back-office pertaining to invoice then create and maintain MS Excel spreadsheets to accurately track the status of invoices
  • You will proactively provide integrative view and analysis of the various business aspects across the unit/ project(s) to enable better decisions making, create predictive routines and promotes risks mitigation
  • You will Identify & highlight trends/ key issues and present results, pinpointing challenges, areas of concern and possible deviation from established plans in the domains under your responsibility
  • You will be responsible for the execution of business improvement initiatives, internal/ strategic project
  • You will interface and work with business analysts and information system focal points
  • Gain exposure to many different organizations (sales, development, management, finance, procurement) and work with seasoned professionals at different levels across the account, giving you the opportunity to learn about a wide spectrum of operations from coworkers coming from different backgrounds
  • Making every reasonable effort to prevent unauthorized access to corporate systems used by him/her
  • Complying with regulations on using illegal software
  • Reporting bugs and errors as noticed, and helping to solve outstanding issues to the best of his/her abilities
  • Performing duties with the level of quality required
Qualifications for operations professional
  • Manage the process of free-of-charge engagements
  • Proven ability to establish rapport in cross functional teams with experience in working in an international environment
  • Highly analytical, attention to detail and high degree of due diligence (essential)
  • Able to work in a highly dynamic and deadline driven environment
  • Degree educated (business degree preferred, but not necessary)
  • Junior project management experience (advantageous)
4

Operations Professional Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of operations professional. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for operations professional
  • Prepare scheduled and ad-hoc metric reports using Salesforce, Intacct, Business Objects, Excel, Powerpoint
  • Maintaining assets entrusted to him/her
  • Collecting all information necessary to fully understand and perform his/her tasks and duties
  • Educating him/herself in context to his field of work, and tracking and complying with changes in policies and the regulatory environment
  • To co-ordinate Sales Channels reporting and manage the logistics for central reporting Fora
  • To monitor the training delivery agencies, ensuring compliance with training strategy and cost effective delivery
  • May deliver relationship programmes aimed at improving customer satisfaction
  • May work at risk to ensure that billing and charging goes ahead, monitoring the integrity of prospect and opportunity data, correlation of information and analysis for senior management
  • Supports the maintenance and development of various geospatial datasets
  • Reviews data and perform quality assurance checks for adherence to quality specifications as required by client
Qualifications for operations professional
  • Experience of Agile project management methodology
  • Pensions experience/knowledge desirable
  • Bachelor’s degree in Finance, Accounting, Business Administration or related from a four year accredited college or university or demonstrated equivalent combination of experience and skills
  • An MBA, or equivalent advanced degree, from top tier program
  • Background in a management capacity at a global engineering & construction firm
  • Background in a management capacity at management consulting firm
5

Operations Professional Job Description

Job Description Example
Our innovative and growing company is looking for an operations professional. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for operations professional
  • Documents work processes
  • Review technical specifications and/or develop new for existing data models
  • Perform QA testing to validate data model performance
  • Work with developer and report designer to build new dashboard reports
  • Designs, documents and recommends workflow and QA\QC process for creating and maintaining spatial data
  • Designs, develops and documents more complex scripts and customizes GIS software to support workflow and provides more advanced level support for complex tasks
  • Creates metadata and assists with technical aspects of geospatial data sales, including internal and external customer support related to technical issues and mapping requests
  • Responsible for project staffing and resource scheduling on a broad range of consulting engagements
  • Ensure team utilization targets are met
  • Manage and assist reporting to track performance of overall Services business and individual consultants
Qualifications for operations professional
  • High attention to detail and very accurate
  • Demonstrated ability to effectively service internal and external customers
  • Preferred – certifications in technology disciplines supported by pool
  • 2 – 4 years retail experience in store management or operations
  • Set up Ad Network ad tags in ad servers ( DFP, ONE by AOL)
  • Solid written, verbal and interpersonal skills willingness to give/receive support to/from other team members through development and coaching

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