Operating Model Job Description
Operating model
provides input to, and support the development of our Functional IT Strategy, ensuring our Operating Model design continues to enable the IT Strategy & Vision.
Operating Model Duties & Responsibilities
To write an effective operating model job description, begin by listing detailed duties, responsibilities and expectations. We have included operating model job description templates that you can modify and use.
Sample responsibilities for this position include:
Partner closely with T&O teams
Analyze and report on progress vs
Resolves complex issues and conflicts (including architectural direction vs
Documentation, Communication and Governance – 20%
Resource Management and Coaching – 20%
Work Program Management – 40%
Tactical and Strategic Planning - 20%
Establish the end to end operating model with reconciliation/adjustments/ Data Validations/ control points needed for each handoff in the data life cycle from sourcing to reporting
Working with Central Program Execution team on identifying the changes to Operating Model and Control framework driven by technology changes in Finance – Risk Convergence program
Define the strategic Operating model in coordination with LOB/ Finance Program Managers, Finance – Risk Business Owners as strategic sourcing
Operating Model Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Operating Model
List any licenses or certifications required by the position: ITIL, AWS, ITD, CSM, COBIT, PMI, GPM, ACP, TOGAF, PMP
Education for Operating Model
Typically a job would require a certain level of education.
Employers hiring for the operating model job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Computer Science, MBA, Technical, Engineering, Science, Communication, IT Management, Technology, Arts
Skills for Operating Model
Desired skills for operating model include:
Chef
DataDog
Puppet
Remedy
Splunk
SumoLogic
Trend EPS
Software development tools and methodologies
Benefits of autonomics and awareness of the latest trends and major vendors in the autonomics space
Six/Lean Sigma
Desired experience for operating model includes:
Establish the work streams with all the DAC consumers in Finance – Risk organization to document the existing operating models and the impacts thereof driven by strategic changes
Work with ORM, ITRM, Control teams to ensure appropriate review of controls are done as technology roadmap is executed, relevant documents RCSA etc are updated with the identified changes as agreed and approved by Business Owners
Lead the Operating Model and Control Work stream and the team with appropriate governance and oversight, project prioritization and resource allocation, project lifecycle disciplines and reporting, costs and benefits
Communicate with senior management regarding work stream progress and recommendations/decisions
Evaluating progress and quality, managing issue resolution and taking corrective action as necessary
Ensure work stream deliverables are executed in an effective and efficient manner
Operating Model Examples
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Operating Model Job Description
Job Description Example
Our growing company is looking for an operating model. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for operating model
- Oversight of key financial targets focusing on headcount, expenses, allocations
- Ensure strong control environment as it relates to expense controls, fixed assets, SW purchases monthly and year end accruals, budget transfers and validation on accuracy
- Ensure monthly cost accounting forecasts and expenses (actuals and budget review)
- Provide key reports focusing on accurate, timely management controlling and reporting with commentary allowing IT management team to make good decisions and ensure compliance to budget and policy
- Manage IT planning process line with established planning frameworks
- Maintain and track run-the-bank (RTB) targets in close collaboration with STO project portfolio and delivery management (PPDM) teams other supporting organizations (PTG, Central COO)
- Ensure alignment of the change-the-bank (CTB) targets to the monthly provider-supplier reconciliation
- A structured, methodical thinker, with strong attention to detail
- Able to establish rapport / relationships quickly
- Able to negotiate with and positively influence people at all levels of the organisation
Qualifications for operating model
- ITIL v3 and COBIT 5.1 Foundations Certification
- Fluent written and spoken language skills in English are necessary
- International Card Operations experience an asset
- Able to work independently and learn quickly
- A collaborative team player willing to help as necessary
- Highly motivated, requiring little day to day guidance in the execution of duties
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Operating Model Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of operating model. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for operating model
- Willing to learn from own experiences and that of others
- Experienced in driving improvements to delivery models, including the introduction of standardised delivery processes, standardisation of project and program management and robust change governance
- Able to demonstrate duality of thinking
- Confident and affable, able to build relationships and credibility in order to get things done
- Knowledgeable with experience of process design and automation within an infrastructure outsourcing environment
- An evangelist for the target architecture and enterprise architectural principles within Customers and across the wider provider, partner and education community
- A strategic thinker who has significant experience developing and delivering business-centric technology services
- Experienced in driving improvements to delivery models, including the introduction of standardised delivery processes, standardisation of project and programme management and robust change governance
- Knowledgeable and have experience of process design and automation within an infrastructure outsourcing environment
- Strategic Initiatives Rollout Planning and Execution
Qualifications for operating model
- Skill in office productivity and collaboration tools
- Establish and maintain relationships across the Finance organization
- Using an established set of tools and techniques, assess and analyse the effectiveness of current processes and ways of working
- Work with business owners to schedule deployment of new initiatives and process improvement initiatives
- Establish prioritization and rollout scheduling
- Coordinate all needed functions for deployment, including subject matter experts, leadership, training
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Operating Model Job Description
Job Description Example
Our company is growing rapidly and is hiring for an operating model. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for operating model
- Work with site level leadership to establish best practice adherence
- Execute communication plans to engage key stakeholders at appropriate time
- Collaboration with Functional Subject Matter Experts
- Facilitate meetings with subject matter experts for both new and process improvement initiatives
- Evaluate, consult and recommend needed national services to support CCM (Complex Care Management) operations and growth
- Proactively identify key trends and hot topics that could challenge the operating model
- Workshops to inform clients about operating model market trends and developments
- Assessment of existing operating models
- Process design & implementation
- Automation solution design & implementation
Qualifications for operating model
- 3+ years of experience in leadership/management role (understands relationship management and influence without direct authority)
- Experience in transport modelling Paragon
- Having both knowledge and experiences in developing corporate IT Strategy and IT Transformation
- Having the ability to provide expert knowledge on the solution and architecture of the overall information technology operating model, application landscape, Network and infrastructure
- Having the ability to present the overall IT solution and/or architecture in front of the non-technical people and able to articulate the benefit/needs of each of the component of the solution
- Having the ability to work with other business users to understand their business needs and translate those needs into IT needs
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Operating Model Job Description
Job Description Example
Our innovative and growing company is looking for an operating model. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for operating model
- Operational support in transition/transformation to a new target operating model
- Participates as a key contributor on engagements or as team member of large or mega-deal engagements in a given role
- Provides leadership to and is accountable for the performance of United Operating Model consultants and / or senior level professional staff
- Leads, develops and grows the United Operating Model aligning to UHG objectives
- Provide vision and strategic planning for assigned areas of United Operating Model Delivery consultants, with focus on improving leadership capabilities, enhancing Net Promotor scores, and cost conscious solutions
- Required to understand the other departments of the United Operations Support Center and Workforce Effectiveness to improve operational coordination, standardization, and support strategic initiatives of the organization
- Prioritize, solution and initiate United Operating Model engagements
- Manages United Operating Model Consultants / senior level professional staff, monitors goals and workflow, and is responsible for providing feedback on the performance
- Foster greater understanding of United Operating Model among internal and external colleagues and constituents
- Work with the approaches and methods that support improved client future-state organizational design and alignment
Qualifications for operating model
- Having the ability to present the new trends of technology to business users in a concise and appropriate manner
- Able to implement the IT Solution Architect that integrates the best/common practice with the client environment
- Having the ability to provide guidance to team members to develop the solution and also mentor the team to learn
- Defining, designing and implementing an IT Operating Model, covering IT processes, Functions, Governance, Performance and Tool
- Implementing IT Service Management Tools
- Designing and implementing Shared Service Center (SSC) with focus on IT
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Operating Model Job Description
Job Description Example
Our company is searching for experienced candidates for the position of operating model. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for operating model
- Experience of working within a major FTSE 100 organisation or comparable organisation
- Experience of working in matrix structures that are undergoing change
- Proven ability to understand business needs and functional capability to inform pragmatic solutions that drive organisational performance
- Expertise in building strong stakeholder relationships
- Highly effective communication skills (both oral and written) with the ability to correspond with people at all levels of the organisation
- Intermediate MO Excel user
- The candidate is responsible for leading a small team to deliver digital integration initiatives to improve client experience and enhance our digital offering
- Initiate and/or lead sensitive strategic operating model projects in partnership with the business and other key stakeholders
- Define and design effective organizational structures, supporting processes, and technology infrastructure, lead the business case development for these projects
- Analyze the organizational/functional structures of the Bank’s units to identify opportunities for improvement, using criteria of homogeneity, flexibility and simplicity, control and monitor authorized headcount and compensation budgets
Qualifications for operating model
- Solid experience in Information Technology are for >8 years of experience (total experience) in developing and implementing IT Strategy/Blueprint and IT Operating Model
- Has had experiences in Shared Services Related technologies (Ticketing tool, Service Management Tool, Process Automation, ETC)
- Advantage) Has worked in Shared Service Center or created design for Shared Service Center related to IT area that support multi tower SSC
- Advantage) Hold related IT certification
- Advantage) Has worked for known, well reputable local or international IT/Business Consulting companies
- Solid experience in Information Technology area for > 5 years of experience (total experience) in developing and implementing IT Strategy/Blueprint and IT Operating Model