Lounge Server Job Description
Lounge server
provides wine, liquor, beer, juice, and soft drinks to guests and Banquet Servers.
Lounge Server Duties & Responsibilities
To write an effective lounge server job description, begin by listing detailed duties, responsibilities and expectations. We have included lounge server job description templates that you can modify and use.
Sample responsibilities for this position include:
Assist with guest understanding of menu items in an informative and helpful way
Provide support to serving team by way of cleaning and resetting tables, running food orders, and on occasion take beverage orders
Training all servers in areas of improvement to excel
Check all servers are performing opening and closing duties appropriately
Train all servers with guest communication and guest satisfaction
Reports orders to bartenders
The Director of IT is responsible for providing a high level of operational availability and stability for both standard network and hotel industry specific technology.The Lounge Server is responsible for providing a high level of operational availability and stability for both standard and hotel industry specific Food & Beverage
Provide fast, friendly, professional beverage service to casino guests
Performs necessary tasks to service customers
Monitors customer needs on a continual basis ensuring all beverage requests will be promptly fulfilled
Lounge Server Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Lounge Server
List any licenses or certifications required by the position: TABC, OTEC, RASP, TIPS
Education for Lounge Server
Typically a job would require a certain level of education.
Employers hiring for the lounge server job most commonly would prefer for their future employee to have a relevant degree such as High School and Collage Degree in Tourism, Hospitality, Hospitality Management, Hotel Management, General Education
Skills for Lounge Server
Desired skills for lounge server include:
Menu items
Garnishes
Particular characteristics and description of every wine/champagne by the glass and major wines on the wine list
Intoxicated persons and drunk driving
Particularly those prohibiting service to minors
Strictly abide by state liquor regulations
A la carte menu is mandatory
Beer and wines available at the Club
Various liquors
Beer
Desired experience for lounge server includes:
Must be able to legally serve alcohole in BC (19)
Previous food and beverage experience, in a fast-paced lounge environment, is an asset
A Degree or Diploma in Hospitality Management or Tourism is an asset
This position requires an applicant with a high level of wine knowledge
Experience in a coffeshop, Lobby Lounge is a plus
Six (6) months of related experience with VIP Bottle/Beverage Service
Lounge Server Examples
1
Lounge Server Job Description
Job Description Example
Our growing company is looking to fill the role of lounge server. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for lounge server
- Assists other beverage personnel with maintenance (side work, opening/closing duties) as necessary
- Collect food orders from the kitchen and present to guests in a timely, courteous manner
- Assist with bussing and setting tables as required
- Accurate and timely response to customer orders
- Articulate menu verbiage, and provide friendly interactions with guests and fellow colleagues
- Ability to exude grace, even while under pressure
- Exemplify Fulton policies, procedures and service standards
- Have a full and complete knowledge of food and beverage menus
- Exceed expectations with regards to all safety and sanitation policies when handling food and beverage
- Takes drink orders from the guests and delivers them in a timely manner, following the established steps of service
Qualifications for lounge server
- Must be able to walk duration of shift
- Must be able to carry and balance trays weighing up to 20 pounds
- Must be available to work all shifts (late nights)
- Advanced cocktail knowledge required
- Must speak, read and write proficient English
- Technical Service Skills
2
Lounge Server Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of lounge server. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for lounge server
- Consistently applies knowledge of the state liquor laws including proper identification procedures, monitoring levels of intoxication, intervention strategies, refusal of service and shut off procedures
- Tenders all guests transactions to cash, comp, coupon, credit card or ticket as prescribed by the outlet
- Sets up dining room, lounges and other operational stations according to established procedures
- Assists in maintaining the cleanliness of the outlet
- Assists the Bartender, as needed
- Communicates with management on inventory and maintenance needs
- Excellent knowledge of operational policies with regard to hours of operation, types of menus offered, restaurant concepts and marketing programs
- Thorough working knowledge of all legal beverage service guidelines and state liquor laws including proper identification, refusal of service and shut off procedures
- Skills in proper tray handling, ordering and garnishing of all beverages
- Be thoroughly familiar with responsibilities of TRADE lounge cocktail servers
Qualifications for lounge server
- Must have the BC Serving it Right
- Ability to transport large awkward trays weighing up to 40 lbs
- Prior cocktail experience preferred
- Thorough knowledge of wines, spirits coffee preparation
- Must have the ability to operate in a fast paced environment whilst maintaining the up most professionalism
- Must have excellent, instinctive customer service skills and interact with guests from all backgrounds and cultures
3
Lounge Server Job Description
Job Description Example
Our company is growing rapidly and is looking for a lounge server. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for lounge server
- Strong salesperson and team player
- Station set-up and break-down and side-work
- Have knowledge of fine dining service
- Assist members and guests with their dining needs
- Provide outstanding customer service experience for all guests
- Outgoing and motivated
- Operate beverage cart as necessary
- Must be familiar with tray service, food menu and cocktail ingredients
- Provide and expedite food and beverage orders for guests, taking drink orders and bussing services
- Actively market venue
Qualifications for lounge server
- Must have availability to work flexible schedule to include evenings, weekends and holidays as needed due to the demands of business
- Must demonstrate superior customer service
- Personable, enthusiastic and an excellent communicator
- Able to carry beverage tray and stand for long periods of time
- Must maintains a professional and well-groomed appearance at all times in accordance to HLounge uniform standards
- Must look well-proportioned in the supplied uniform
4
Lounge Server Job Description
Job Description Example
Our growing company is looking to fill the role of lounge server. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for lounge server
- Consistently applies knowledge of the state liquor laws, proper identification procedures, monitoring levels of intoxication, intervention strategies, refusal of service and shut off procedures
- Provide our guests with unparalleled hospitality, from an effortless arrival and departure experience in a gracious and polite manner
- Serve food & beverage to VIP guests with excellent customer services in accordance to hotel standards
- Assist to ensure a smooth operation and achieve a high level of customer service within the restaurant
- Update the guest preference, feedback and comments on to the guest profile section
- Frequent customer contact and high server visibility in the lounge are to be apparent at all times
- The Lounge Server is responsible for enquiring about guest’s experience in a sincere and caring manner
- The cleanliness of the dining room and service areas will be a top priority
- The Lounge Server will practice the responsible selling and serving of alcohol at all times as mandated in provincial and company regulations
- The Lounge Server will ensure that guests benefit from ongoing and upcoming promotions by staying abreast and helping in the implementation of new promotions
Qualifications for lounge server
- Experience in bartending or serving cocktails in a full service restaurant, lounge or showroom/nightclub
- Minimum 2 years of serving experience in a fast paced environment
- Food & Beverage Service Experience required (Café/Barista experienced preferred)
- Ability to motivate yourself at quieter times
- A minimum of 2 years serving experience in a full service restaurant or bar/lounge required
- Meet all governmental regulations dealing with the sale of alcoholic beverages
5
Lounge Server Job Description
Job Description Example
Our company is growing rapidly and is looking for a lounge server. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for lounge server
- The Lounge Server will be responsible for the collection and submitting of cash and credit cards for all transactions in the lounge
- From time to time the Lounge Server may be required to assist in the training and development of new employees
- Co-operation, communication and teamwork are essential for a successful Lounge Server
- The Lounge Server will perform other tasks that maybe assigned from time to time
- Ensure uniform and personal appearances are clean and professional in accordance with company policy
- Follows the USS Standards and GuestPath standards
- Takes food orders efficiently and accurately in work area as applicable and serves cocktails to guests
- Keeps tables and work areas neat and orderly by removing glassware, dishware, ashtrays and or other items no longer in use
- The Basic computer skill for online training and manage your own employee profile
- Set up food & beverage service and clear tables in the VG Lounge
Qualifications for lounge server
- Prior serving experience is required
- Wine and cocktail knowledge is a plus
- Must have a valid alcohol training certification (RASP/TIPS) and Food Handlers Certification (ServSafe)
- Minimum two (2) years’ experience as a server/cocktail in a similar, high-volume bar, nightclub, or fine dining establishment
- Ability to work as a part of a team in a high-stress and high-volume environment
- Ability to work in and adapt to a dynamic and frequently changing environment