Java Support Job Description

Java Support Job Description

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172 votes for Java Support
Java support provides project support to key web based (HTML5, .net, C#) applications on top of SQL and Oracle databases (SRM, DCN, DCR, MYRR).

Java Support Duties & Responsibilities

To write an effective java support job description, begin by listing detailed duties, responsibilities and expectations. We have included java support job description templates that you can modify and use.

Sample responsibilities for this position include:

Being assigned in rotations to both designing and developing new features of the application as part of the SDLC, provisioning in-life third line support for the application in scope
Primary Support for Treasury Service core cash system
Learn and support Liferay UPoint application
Interact with internal benefits client teams on a regular basis
Troubleshoot and provide solutions to defects
Develop UPoint application enhancements as specified by client team requirements
Participate in any support team continuous improvement initiatives
Knowledge of multiple systems, in-depth understanding of the functionality for these systems
Produces reports on defect/problem reporting data
Uses the facilities of the tools and systems available to monitor and report on regular activities which are subject to Service Level Agreement (SLA) or Operational Level Agreement (OLA) such as job activity, transaction processing, network activity, database activity, Understands the use of service delivery metrics

Java Support Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Java Support

List any licenses or certifications required by the position: ITIL, SSL, ITSM, TLS, SH2, PMP, PGDCA, MCA

Education for Java Support

Typically a job would require a certain level of education.

Employers hiring for the java support job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Engineering, Education, Technical, Science, Information Systems, Information Technology, Mathematics, Graduate, Business

Skills for Java Support

Desired skills for java support include:

Insurance industry
Prior implementation experience on an insurance related project
Software integrative systems
SDLC
Jboss
Linux
Oracle
SQL
SQL server
System and performance tools for Java-based web applications

Desired experience for java support includes:

Awareness of GWT is a plus
Software support & development experience in a high paced environment
Ability to work in distributed, global teams
Minimum experience of at least 5 years with at least 2 years in designing complex technical solutions
Bachelor's degree (with preferred concentrations in Math, Actuarial Science, Computer Science, MIS, Engineering)
Experience with Liferay UPoint platform is a very strong plus

Java Support Examples

1

Java Support Job Description

Job Description Example
Our growing company is looking to fill the role of java support. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for java support
  • Participates in analysis of customer satisfaction surveys and data
  • Initiates speedy and permanent resolution to problems in systems and services, by coordinating the efforts of the resolution team or teams
  • Supervises all installation and maintenance work associated with the installation as a whole, including environmental and electrical services
  • Conducts investigations of operational problems, makes proposals for improvement, and implements them when appropriate
  • Uses available software or specialist monitoring tools to maintain awareness and control of the hardware and software
  • Analysis, Communication & Presentation on varied business systems issues
  • Develops system code according to the system design and standards
  • Elicit, document and manage requirements as per enterprise standards/guidelines
  • Re-engineer existing manual/legacy reconciliations and implement solutions in reconciliation systems
  • Support multiple types of reconciliations (position/cash/trade ) for various businesses in enterprise
Qualifications for java support
  • Strong knowledge of HTML, CSS, Javascript, JQuery, XML, and IE/Safari/Firefox browsers
  • Fluent in both Windows and Unix environments
  • Working level knowledge of DNS, URLs, redirects, and related operations
  • Ability to independently troubleshoot one-off issues with applications in multiple OS environments
  • Ability to assume support for new applications and tasks with minimal assistance
  • Solid experience with web-related technologies including Websphere, Apache, Tomcat
2

Java Support Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of java support. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for java support
  • Create and maintain configurations/customizations for data load, match rules, workflow/control, alerts
  • Create and maintain user roles, business entities, reference data, look-ups
  • Work with vendor(s) and internal teams to define and maintain best in class reconciliations
  • Support project execution related tasks such as status reporting, tracking and ,risk/issues management
  • Manage unit and component testing, support E2E functional system testing and performance testing
  • Provide support to the development, QA, operations teams
  • You will eventually be on a rotating 24/7 365 days a year Production Support
  • You will be required to work with our various IT partners and 3rd party vendors in maintaining a good working relationship and updates on new technology related to the Image Retrieval Integrated System Application (IRIS)
  • This role requires the ability to work outside of normal 8-5 business hours for deploys supporting the offshore QA testing teams overnight
  • The work demands may be dependent on the project lifecycle and support needs
Qualifications for java support
  • Masters degree in Information Systems, Computer Science or related technical field with work experience is also acceptable
  • Looking for a Distributed Software Developer to focus on identifying and resolving distributed and middleware production issues and also focus on establishing better monitoring and alerting capabilities
  • Broad understanding of underlying network technologies like DMZ, VPN, various firewall technologies, HW Load balancing tools like F5
  • 5+ years Java/J2EE, JSP, EJB development experience using an iterative approach in a multi-tier environment
  • 3+ years development experience using WebSphere
  • Lead the PE pod that will support production and provide development support (this will likely be extended to include legacy applications as well)
3

Java Support Job Description

Job Description Example
Our growing company is looking for a java support. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for java support
  • End of End ownership of applications
  • Ensures quality and resolving the issues with in the SLA
  • Support Liquidity Business users with daily BAU issues online
  • Assist with DIF adjustment tool support in secondary capacity
  • Hands on support
  • Knowledge of Jira and Jenkins
  • Solve defects from exhibited symptoms
  • Process improvements development for service level agreements on support activities as requested – improving resolution times or quality as needed
  • Take lead on deep-dive technical investigations used to troubleshoot application defects or software bugs
  • Performs problem and root cause analysis for application production incidents and delivers the necessary resolution pack
Qualifications for java support
  • Mentor and lead team members, both from a technical and functional perspective
  • Troubleshoot, analyze, and resolve production problems
  • Actively work to prevent and reduce production incidents and data base/gf modifications
  • Partner with and support the L2 team and the business
  • Respond to ad hoc requests and answer questions from a variety of sources, such as L2, the business, Audit, interfacing systems, etc…
  • Provide release planning and implementation support
4

Java Support Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of java support. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for java support
  • Ensuring that AGM instances are highly available and can scale to meet the demands of the largest customers
  • Making sure that synchronizers (NG Synchronizer & Gossip) work properly
  • Managing a small R&D support team for delivering the best quality to our customers
  • Accountable for the development, support and maintenance of the Application
  • Provide integrated testing and debugging for new programming tasks/functions
  • Write high quality and well-documented code, according to accepted standards
  • Create detailed technical design specification documents that can later be used for programming when required
  • Conduct regressive testing to ensure backwards compatibility of the system
  • Evaluate alternative design approaches to meet business and customer requirements
  • Provide estimates for development items and consistently meet estimate and programming deadlines
Qualifications for java support
  • Make sure that adequate monitoring and alerting are in place
  • Help introduce tools such as Axway, Dynatrace, and Elk
  • Support the implementation of synthetic transactions
  • Work experience with JAVA and XML
  • Good working knowledge of Web Services
  • Knowledge of .NET would be helpful, but not necessary
5

Java Support Job Description

Job Description Example
Our company is looking for a java support. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for java support
  • Work in the support team alongside data analysts, business analysts, Infrastructure team and business project teams in enhancing and supporting the production services
  • Conducting analysis and do bug fixes for production incidents
  • Carry out daily health-check activities involving application checks, system checks, and necessary database checks and related on production systems / servers
  • The scope of responsibility also covers monitoring business critical batch workloads, real-time / interactive processing, data transfer services, application on-boarding and upgrades, and application recovery procedures
  • Senior Engineer on a support team
  • Create deliverables in good quality
  • Expected to be self-managed, implement functionality without supervision and test his/her work thoroughly using test cases
Qualifications for java support
  • Knowledge and understanding of networking technologies
  • Supporting of implementation partners in the customization of our product
  • Communicating with customers and partners in order to identify, understand and solve product-specific problems
  • Collecting of information relevant to a problem, and coordination between customers and partners
  • Close collaboration with Maintenance team of P&T for deep technical issues
  • Creating of system configurations that mimic the customer’s or partner’s scenario

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