Health Insurance Agent Job Description
Health insurance agent
provides financial and compliance oversight of all health and welfare employee benefit programs which include: medical, prescription drug, dental, vision, EAP, life, long term disability, flexible spending, health reimbursement, accident.
Health Insurance Agent Duties & Responsibilities
To write an effective health insurance agent job description, begin by listing detailed duties, responsibilities and expectations. We have included health insurance agent job description templates that you can modify and use.
Sample responsibilities for this position include:
Understand and remain compliant with the Centers for Medicare and Medicaid Services (CMS), Medicare Marketing Guidelines and Retiree Health Exchange quality standards
Process of obtaining a Arizona Health Insurance
Uses Client and EXL approved Call Guides and Closes Sales of Health Insurance Products
Represents the client at community/company-sponsored events
Represent company at community/company-sponsored events
Current active health insurance license
AHIP / ACA Certification
Develop employee benefit communication and voluntary benefit enrollment platforms
Act as the main point of contact for clients to assist them in an enrollment plan including High, Low, Or No-, EnrollForLife- and HiddenPaycheck.com
Client intake of information to create a benefit enrollment platform
Health Insurance Agent Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Health Insurance Agent
Typically a job would require a certain level of education.
Employers hiring for the health insurance agent job most commonly would prefer for their future employee to have a relevant degree such as High School and Associate Degree in Associates, General Education, Healthcare
Skills for Health Insurance Agent
Desired skills for health insurance agent include:
Community
Healthcare delivery
State and federal laws and resources
Medical terminology
Health insurance
Medicare
Compliance with HIPAA guidelines
Associated eligibility guidelines for various election periods
Product portfolio
Provider network
Desired experience for health insurance agent includes:
Are driven by making sales and not afraid to ask for the sale
Must be articulate and have a clear speaking voice
Previous training in or related to Healthcare Insurance preferred
Ability to comprehend and clearly articulate product knowledge from various Healthcare Insurance Plans to prospective members/callers
Ability to perform cost/plan analysis and demonstrate an ability to provide prospective members with a recommendation best suited for caller’s individual needs that is consistent with product/plan benefits
Required Other Event planning experience
Health Insurance Agent Examples
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Health Insurance Agent Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of health insurance agent. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for health insurance agent
- Present and sell insurance policies to new and existing clients over the phone and in person
- Develop and calculate suitable plans based on clients' needs
- Resolve client inquiries and respond to any questions
- Expand business reach through networking techniques
- Comply with insurance standards and regulations
- Monday - Friday 9-6 ( occasional weekends request)
- Participate in various incentive programs and contests designed to support achievement of production goals
- Handle and carefully respond to all inbound and outbound customer inquiries
- 100% Inbound calls to clients interested in purchasing insurance plans
- Develop positive working relationships with clients
Qualifications for health insurance agent
- Must have at least High School or GED Diploma
- A current and valid AZ/FL life license- preferred
- Able to meet multiple performance targets @ or above benchmark sales levels
- A current and valid AZ life license, preferred
- A current and valid FL life license- preferred
- Must have availalbility to work in 4th quarter
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Health Insurance Agent Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of health insurance agent. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for health insurance agent
- Communicate with Insurance Adjusters about the life cycle of each claim
- Explain the differences in policy specifics so clients can make informed decisions about their purchases
- Assist with obtaining underwriting approval
- Respond to clients’ questions and complaints
- Follow up with clients after initial meetings or conversations
- Participate in continuing education programs in both insurance and sales
- Provides clerical and administrative support for the department for the purpose of supporting the business initiatives
- Stay up-to-date on all communications, processes, procedures and general engagement center information in order to better assist the patient and to ensure compliance with Company policies
- Thorough understanding of plans, their benefits and features
- Educating callers in a conversational manner utilizing probing questions
Qualifications for health insurance agent
- Mileage will be reimbursed
- Health and/or Life Insurance License in VA (preferred) and experience in an inside sales operations (will train and obtain licensure for others)
- Able to meet multiple performance targets at or above benchmark sales levels
- Possess a current Health Insurance License
- Previous success in the health insurance industry, general sales or telemarketing experience, customer service, or other related fields
- Highly effective communication skills (in person and on the phone)
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Health Insurance Agent Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of health insurance agent. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for health insurance agent
- Provide optimal caller experience by effectively utilizing all resources to ensure single call resolution
- Maintain our high standard of professionalism and conduct
- Acquire caller and enrollment related information and input all information into multiple tools while multi-tasking with accuracy
- Take inbound calls from prospective customers and explain features and advantages of medical plans to promote application for insurance
- Follow a call plan focused on sales and compliance
- Be Willing to accept and implement feedback to improve sales performance
- Adhere to all position-specific administrative policies, including but not limited to confidentiality, non-disclosure, and program-specific material usage
- Handle and carefully responde to all inbound and outbound customer inquires
- Interact with customers, clients, insurance carriers and internal sources to provide coverage information
- Evaluate client needs and research to answer inquiries and make appropriate coverage recommendations
Qualifications for health insurance agent
- Demonstrates persuasion and negotiation skills
- Health and/or Life Insurance License in VA and experience in an inside sales operations
- Thrive in a sales driven environment
- The ability to handle multiple tasks simultaneously, including offline or special project work
- Flexibility to work additional hours, if needed
- Comfort with desktop computer system
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Health Insurance Agent Job Description
Job Description Example
Our company is looking for a health insurance agent. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for health insurance agent
- Utilize tools and applications to complete needs assessments
- Resolve customer objections and offer additional benefits packages that provide increased coverage and cost savings
- Weekly review of quality standards and performance
- Answer incoming calls and respond to customer’s emails
- Identify and escalate issues to supervisors
- Research, identify, and resolve customer complaints using applicable software
- Recognize, document, and alert the management team of trends in customer calls
- Upsell products and services
- Ability to handle stressful situation appropriately
Qualifications for health insurance agent
- Compassionate customer service mindset
- Ability to interact with various types of customers
- Ability to speak, read and write fluently in English, due to nature of job
- Sales mindset, with wiliness to drive sales metrics
- Insurance license # 240, 218 or 215 in home state (additional states will be acquired in the program)
- AA or BA/BS preferred
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Health Insurance Agent Job Description
Job Description Example
Our company is looking to fill the role of health insurance agent. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for health insurance agent
- Overtime and weekend work could be available during our peak season from approximately September - December
- Bilingual in English/Spanish with the ability to speak, read and write in both languages without limitations or assistance
- Basic PC keyboarding skills (30+ WPM), basic Microsoft Office experience (Outlook, Word, Excel)
- Type 35 wpm without errors
- Excellent listening and verbal skills with an attention to detail
- Multi-tasking (typing while navigating different interfaces and talking)
Qualifications for health insurance agent
- Current Life and Health agent license required
- Flexibility as position requires working on weekends and certain holidays
- Reliable transportation as incumbents may have to travel between multiple events in a single day
- Current Life and Disability agent license
- Will this position require driving outside of the standard commute to/from work
- Proactively provide recommendations to workflow, processes, procedures and other aspects of the job which could benefit the client, the site and or individual performance