Experience Architect Job Description
Experience architect
provides user experience design and information architecture expertise to create efficient and usable intranet and partner web sites.
Experience Architect Duties & Responsibilities
To write an effective experience architect job description, begin by listing detailed duties, responsibilities and expectations. We have included experience architect job description templates that you can modify and use.
Sample responsibilities for this position include:
Produce and maintain reference architecture for portfolio of employee digital experience solutions
Strong passion and hands-on technical experience with the ability to produce proof of concept service designs and/or drive the creation of artifacts by domain architects and implement personas, journey maps, storyboards
Responsible for establishing design guidelines (DEG) and best practices (design strategies) to be used across ecosystem
Preparing sketches, working drawings and construction plans
Produces and evaluates functional design requirements
Establishes and maintains a digital information architecture that is well organized, user friendly, and presents a consistent corporate look and feel
Coordinates the development, integration, format design
Analyzes the use of website content and design
Employs and supports focus groups, surveys, web statistics, e-mail, , to elicit feedback and improve digital content and organization
Utilizes best practices and knowledge of internal or external business issues to improve products or services
Experience Architect Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Experience Architect
List any licenses or certifications required by the position: UX, AEM, TOGAF, LEED, AWS, CAPM, AI, AGILE, MCSA, CCNA
Education for Experience Architect
Typically a job would require a certain level of education.
Employers hiring for the experience architect job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Design, Computer Science, Psychology, Computer, Information Sciences, Architecture, Business, Human-Computer Interaction, Interaction Design, Information Systems
Skills for Experience Architect
Desired skills for experience architect include:
Interactive design principles
Online marketing and business needs
Design thinking process and framework
Familiarization with workshop and co-creations
Web usability
Website architecture
User experience best practices
Information architecture and experience architecture
Current web standards and the latest trends
Consumer insights
Desired experience for experience architect includes:
Demonstrated ability to work collaboratively with various team members and customers
Comfortable with complexity and ambiguity with a passion for the challenges around organizing it
Strong attention to detail, and ability to work within pre-defined processes
Understands basic design principles as it applies to web and mobile design, including color, fonts
Degree in Computer Science is required
10 or more years of industry experience building applications for the Microsoft? Windows platform
Experience Architect Examples
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Experience Architect Job Description
Job Description Example
Our company is looking to fill the role of experience architect. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for experience architect
- Be first line of support for technical aspects of the project as related to webMethods, work closely with webMethods Infrastructure analysts to facilitate project-specific configuration
- Establish/maintain the work plan for the webMethods integration components of project execution
- Report to the Center of Excellence manager within the Information Management Architecture group, will be liaison on IT projects leveraging webMethods resource pool and report to project managers for those initiatives
- Remain flexible in adjusting work to changing business priorities
- Participates in a 24x7 rotational Center of Excellence on-call support
- Interact with clients to create end-to-end specifications for content and collaboration solutions
- Translate the client requirements into technical designs and architecture
- Design and implement customer engagement strategies to support multi-site, multi-channel delivery environments
- Develop digital consumer experiences based on the foundational AEM product suite, including Sites, Assets, Mobile
- Design and implement components for the AEM platform
Qualifications for experience architect
- Very strong debugging techniques
- Experience architecting and implementing quality infrastructure systems to deal with Crash, Hangs and collecting analytics
- P2P experience a bug plus
- Be a great software engineer - fast, creative, communicative and able to think on your feet
- Be a team player - collaborate with others to implement the best possible end-user experience
- Be passionate about building class hierarchies and APIs that are well designed and easily maintained while delivering on the needs of the end-user
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Experience Architect Job Description
Job Description Example
Our company is growing rapidly and is looking for an experience architect. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for experience architect
- Create and integrate content-driven applications on top of the AEM core platform
- Define implementation processes, quality gates, and standards
- Lead the technical team in the installation, configuration, and implementation of the designed AEM product suite solution
- Report to the Design Director and work in a dynamic multi-disciplinary team
- Travel to Healthcare customers nationwide for strategic design consulting
- Coach and mentor junior developers and configurators
- Detailing a vision for contact coding and unstructured text that enables rich insight into defects
- Hands-on management of coding clean-up
- Optimization and management of issue codes and routing logic for all contacts
- Architecting and envisioning how we use support content metadata data to improve findability of content
Qualifications for experience architect
- Demonstrable knowledge of the entire software development process is required
- Must understand the need to and be willing to develop unit and integration tests
- Possess an ability to consider and apply business goals when implementing and testing code
- Deliver on time within rapid release cycles having a strong desire to ship products while multi-tasking
- Be fluent in Microsoft? Visual Studio, Microsoft? Visio, and Microsoft? Office (Word, Excel, PowerPoint)
- Your brain tends towards service design and understanding the flow of data around and between systems
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Experience Architect Job Description
Job Description Example
Our company is looking to fill the role of experience architect. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for experience architect
- Optimization of the contact queue routing structure to reinforce training design and operational needs
- Advocate on behalf of the Customer during all business engagements to ensure a consistent and valuable experience for each customer
- Create and visualize customer personae and map customer journeys across various products throughout the lifecycle, capturing touchpoints and highlighting areas of friction
- Drive product/program quality improvements by designing customer journeys, processes and blueprints across our consumer brands and products
- Serve as act as Project Manager for several key clients responsible for day to day operations on projects
- Mentor and manage teams of Junior Consultants to be able to keep project on time review work done by the team
- Demonstrated confidence to voice strong opinions about bridging experiences across different contexts and devices
- Perform configuration and customization of the Salesforce platform
- Industry focus of Capital Markets, Investment Management and Banking preferred
- Build and deliver consistent high-quality architectural artifacts including user flows, wireframes, concept sketches, personas and documentation
Qualifications for experience architect
- 8+ years of Knowledge Management product management experience a must
- Previous experience delivering online knowledge solutions with integrations between online properties, CRM systems & knowledge management systems
- Previous experience launching and delivering a Knowledge Management solution focused on KCS practices preferred
- Able to create and report on all initiatives
- Previous Experience with localization
- Demonstrated ability to facilitate cross-organizational requirements gathering and content architecture design
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Experience Architect Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of experience architect. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for experience architect
- Defines and achieves the strategy roadmap for the enterprise including human-computer interface design, user experience design, user stories/journeys, providing a holistic view of the experience, vertical knowledge of the industry and systems, and documenting and analyzing key features for development of a series of interactions intended to enhance end-user experiences
- Responsible for connecting the optimal human experience with technology ensuring that the experience meets or exceeds the needs and objectives of the intended end-user population
- In collaboration with the broader technology and campus stakeholders, identify an architectural roadmap in support of instructional and learning goals established by the academic community
- Ensures standards and framework compliance by providing well-documented standards, data models, data inventories, data-to-business service alignment, and information system diagrams
- Apply sound user centred design principles using the LEAN methodology, influence and recommend project strategy and direction
- Develop user scenarios, personas, user flows and design concepts that support your recommendation
- Plan and execute user research / user testing to validate ideas and designs
- Establishes and maintains web information architecture that is well organized, user friendly, and presents a consistent corporate look and feel
- Employs focus group feedback, surveys, web statistics, e-mail, , to improve digital experience content and organization
- Partner with business stakeholder to identify opportunities by understanding strategic themes, drivers, and environmental factors
Qualifications for experience architect
- Assist in set up of a global process for developing and implementing EA strategy to drive alignment of architecture initiatives across emerging technologies (Cloud, Data, Social, Mobile, Security, M2M, UX, etc)
- 8 - 10+ years of experience leading emerging technology management functions, preferably in the financial services industry
- Creation of experience design artifacts, including visioning documents, user flows, wireframes, mockups, and prototypes
- Ability to work with research teams to conduct and interpret various user research methodologies, ethnographic research and usability testing
- Partnering with technologists and visual designers when appropriate
- Presenting to clients and obtaining buy-in
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Experience Architect Job Description
Job Description Example
Our innovative and growing company is hiring for an experience architect. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for experience architect
- Conduct AS-IS state workshops and/or interviews with impacted personas to understand behaviors, goals, tasks, tools, workflows, friction points, risks, and priorities and document results via journey maps and personas
- Lead discussions with stakeholders to ideate and prioritize new business experiences
- Define value chain components and assign matching KPIs
- Translate business solution into an engaging experience for impacted personas
- Facilitate feedback sessions with impacted personas to assess "to-be" experience, analyze findings and iterate designs
- Identify capabilities and align experience to objectives, values and KPIs
- Assess maturity of current capabilities
- Define maturity targets of impacted capabilities to meet objectives and KPIs
- Create presentations, user flows, wireframe specifications, prototypes and other necessary documentation to communicate the recommended user experience to stakeholders and development teams
- Participate in regular reviews with work partners (creative team, business stakeholders, and development teams), UX team, and leadership to share design direction and gather feedback
Qualifications for experience architect
- A diverse, multidisciplinary approach in understanding the convergence of complex business goals, product design and development, interaction design, current and emerging technologies, and marketing and brand strategy
- Ensure that requirements and expectations are met among all stakeholders while upholding user needs
- Prioritize features and functionality based on user needs and research data
- Define interaction systems and patterns
- Execute participatory requirements gathering sessions and participate in debrief sessions (with guidance and oversight)
- Identify opportunities to create business value and improve the user experience, based on research