Exchange Engineer Job Description
Exchange engineer
provides tier 2 and 3 support in the use of Microsoft Exchange/Outlook, Outlook Web Access (OWA), and Lync to Client Support Center Staff, IT Technicians and end users.
Exchange Engineer Duties & Responsibilities
To write an effective exchange engineer job description, begin by listing detailed duties, responsibilities and expectations. We have included exchange engineer job description templates that you can modify and use.
Sample responsibilities for this position include:
Ability to pick up new technologies
Ensure the Collaborative Services portfolio remains current
Installing, configuring and maintaining Unix/Linux systems
Deploy, maintain and operate a large, mission critical application which is written in Java running Linux, Oracle, MQ Websphere and Tomcat
Systematically troubleshoot difficult and/or complex application, system, and/or network issues as they arise
Automation of maintenance and operations activities through scripting and/or small Perl/Unix applications/scripts
Work closely with the other infrastructure areas such as Network, Database and Storage teams to deliver highly performing, scalable architectures
Participate in defining, designing and implementing highly available, fault tolerant hardware and software solutions
Participate in the smooth transition of new and modified services into production
Perform moderately difficult and independent assignments in the troubleshooting, problem diagnosis, problem resolution and ongoing production support for technologies within the technical area of expertise
Exchange Engineer Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Exchange Engineer
List any licenses or certifications required by the position: MCSE, ITIL, MCDBA, MVP, MTA, MSCE, IIS, MSCA, SSL, CE
Education for Exchange Engineer
Typically a job would require a certain level of education.
Employers hiring for the exchange engineer job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Computer Science, Engineering, Education, Information Systems, Technical, Information Technology, Computer Engineering, Business, Technology, Mathematics
Skills for Exchange Engineer
Desired skills for exchange engineer include:
Exchange 2010
Federation
Archiving
Audio/video
Geographic redundancy
Public IM connectivity
Telephony integration
Web conferencing
OWA functionality
Outlook client access options
Desired experience for exchange engineer includes:
Storage technologies (NAS, SAN, DAS)
Experience with Weblogic, MQ Websphere, Oracle, SQL, Jenkins and Puppet is a plus
Airline domain experience is preferable
Experience in designing solutions based on SMTP IRONMAIL / SENDMAIL Appliances
Extensive experience in managing, designing and implementing Windows 2008/2012
Strong knowledge of IronMail and SendMail & Vontu DLP appliances highly desired
Exchange Engineer Examples
1
Exchange Engineer Job Description
Job Description Example
Our innovative and growing company is hiring for an exchange engineer. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for exchange engineer
- Responsible for configuration, management and support of global Messaging and Directory Services infrastructure with careful regard to availability, connectivity, performance and security
- Participate and oversee efforts in audits related to Messaging and Directory Services infrastructure
- Have deep understanding of GPO and OUs and the ability to engineer/design a new simplified solution
- Support client group requirements for access, and administration from which to define better solutions
- Define test strategies for migrations and translations of staff computers and configurations to mitigate outages and loss of service
- Work project plans (Define, roughly create, status and update)
- Work with a project team (PM, System admins, Architects and Clients) in a high communication standard manner
- Write technical documents, and alter existing technical documents
- Will be working in detailed change management processes and configuration processes
- Write robust, high-performance, Java code for our real-time-bidding (RTB) and ad serving platform
Qualifications for exchange engineer
- Blackberry, SharePoint, Office Communicator Server(OCS) highly desired
- Strong knowledge of Exchange Sever 2013 / 2010 / 2007 and a background of working with 2000 or 2003 and related technologies Windows Server 2008 & 2003, IIS6 and IIS7
- Advanced knowledge of email protocols (SMTP, IMAP and POP)
- Ability to read and understand SQL syntax
- Ability to present to internal customers
- Develops internal tools and practices for efficient and effective operations and support
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Exchange Engineer Job Description
Job Description Example
Our company is looking to fill the role of exchange engineer. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for exchange engineer
- Analyze terabytes of SQL data looking for performance bottlenecks and/or bugs
- Maintain security of networks and operating systems and troubleshoot issues
- Plan and manage web systems hardware and software, including web server setup and implementation
- Provide technical support to client end users
- Maintain client databases across multiple platforms and computing environments, monitoring utilities, applications and users
- Design, install, support and maintain local and wide area networks
- Provide technical expertise in managing public and private networks
- Manages daily IT operations for Microsoft Office 365 and Google for Work
- Supports and administers Office 365, Google for Work and other cloud-based solutions for user productivity
- Creates deployment plans for Google for Work in new sites and businesses
Qualifications for exchange engineer
- ASP.Net and C# development skills for Outlook Plugin Development / OWA customizations highly desired
- Evaluates the analysis of the short-term or long-term capacity needs for messaging systems
- You will not be running installs of Exchange
- There will be no deploying of patches or anti-virus signatures
- You will not be provisioning users, or managing their mailbox size quota or the likes
- Deep understanding of all Exchange components, right down to the software code level
3
Exchange Engineer Job Description
Job Description Example
Our company is looking to fill the role of exchange engineer. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for exchange engineer
- Manages deployment and support of Google for Work in mobile environments
- Resolves and helps mitigate production issues
- To demonstrate strong interpersonal and communication skills, while working with varying audiences from highly technical engineers, to developers and architects, executive-level management
- Design, engineer, document, and implement distributed enterprise server environments cross training support technicians on new technologies implemented
- Successfully work with Executives, Project Managers, System Administrators, Network Engineers, Developers, Business Analysts, System Testers, Desktop Support Technicians, and end users in the implementation of small and large IT solutions
- Work closely with developers to promote code from development environments, test environments, training environments, and through to production environment
- Learn quickly and show initiative when needed to implement new technologies and when resolving difficult support issues
- Manage multiple projects and initiatives with minimal guidance or supervision
- Manage Exchange messaging system including Lync
- Performing ticket resolution using Remedy
Qualifications for exchange engineer
- Working networking knowledge, DHCP, TCP/IP, WINS, subnetting, firewalls
- Ability to create engineering blueprints, detailed designs and author documents and test plans
- Working on O365 Cloud versions of Exchange
- Advanced PowerShell and scripting, with opportunities to publish PowerShell scripts that will be used by service and software engineers
- Debugging Stack traces
- Reading and deciphering network and fiddler traces
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Exchange Engineer Job Description
Job Description Example
Our growing company is looking for an exchange engineer. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for exchange engineer
- Manage DFS and File Server, share and folder permissions
- Manage DNS and DCHP for Enterprise
- Develop, document and complete email, instant messaging, and monitor/other systems change
- Develop standard change to be scheduled by project manager for implementation by systems administrators
- Resolve and document ticket escalations received from messaging administrators
- Understand requirements for systems compliance and participate in accreditation activities
- Create and maintain all technical documentation build guides, technical drawings, test plans as required, and documentation related to the transfer to operations
- Create scripts to automate processes for Level 1 and Level 2 support
- Implement and test both high availability and disaster recovery mechanisms for email, instant messaging/other systems
- Complete root cause analysis and support problem management process
Qualifications for exchange engineer
- Hands-on EMM / MDM / BES experience a plus
- Ability to conceptualize and document a process in Visio and in a set of procedures as needed
- Ability to learn, read and understand C#, object oriented programming
- Opportunities to learn from very talented Service Engineers, Software Developers, Program Managers and many other disciplines
- Minimum 10+ years’ experience hands-on infrastructure build and configuration experience at the Enterprise level with Active Directory, Exchange and Microsoft-centric technologies within a mission-critical (preferable financial services) environment required
- Minimum 5+ years’ experience in designing solutions based on SMTP Appliances
5
Exchange Engineer Job Description
Job Description Example
Our innovative and growing company is looking for an exchange engineer. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for exchange engineer
- Lead and take ownership of assigned duties
- Define complex system requirements and objectives based on business needs and deliver high quality solutions related to web technologies and business systems
- Develop, install and test new web based and business technologies, software releases, system upgrades, evaluate and install patches
- Facilitate the establishment and implementation of standards, processes, and documentation that guide the design of technology solutions including architecture and implementing solutions
- Use enterprise tools to manage, monitor and secure large enterprise data center environments
- Perform server systems design, implementation and administration for assigned systems
- Provide Tier III support for Help Desk/Desktop personnel
- Define, configure, and troubleshoot Exchange Administrative and Routing groups SMTP Connectors
- Update existing documentation on how to recover from disk, memory, and system board hardware failures
- Perform hardware upgrades and patches (bios, firmware upgrades)
Qualifications for exchange engineer
- Hands on experience with Exchange with emphasis on Integration and Enterprise design
- Strong Powershell scripting and Automation experience
- Extensive experience in managing, designing and implementing Windows, Exchange required
- Strong knowledge of SMTP and DLP appliances highly desired
- Expert knowledge of core Java and moderate experience with C/C++
- 7+ years of coding experience in event driven application languages