Digital Banking Job Description
Digital banking
provides business context for the development of micro-services architectures that will enable API services Identify industry partners to build out a Financial Technology (Fintech) value proposition for digital banks Identify partners/services to build Financial Service Capabilities on the cloud.
Digital Banking Duties & Responsibilities
To write an effective digital banking job description, begin by listing detailed duties, responsibilities and expectations. We have included digital banking job description templates that you can modify and use.
Sample responsibilities for this position include:
Maintains expertise in areas of computer software including but not limited to Fiserv Premier and EFT, Fed Advantage, E-Funds, and Q2
Performs monthly close and forecast process
Monitors and establishes internal controls to assure proper compliance
What makes this job important to the dept/BU/Company, ?
Why would someone want this job in particular?
What will this person contribute to the group/business?
What is in it for the candidate?
Prioritize and validate customer needs and requests for platform changes & enhancements
Prioritize and validate customer needs and requests for consumer application changes and enhancements
Manage the complete product life cycle from inception, definition, rollout and ongoing improvements through to end of life
Digital Banking Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Digital Banking
List any licenses or certifications required by the position: PMP, SCRUM, ITIL, SP, SA, LEAN, AWS, PMI, SPHR, PHR
Education for Digital Banking
Typically a job would require a certain level of education.
Employers hiring for the digital banking job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Marketing, Computer Science, Finance, Engineering, Management, MBA, Education, Technical, Business/Administration
Skills for Digital Banking
Desired skills for digital banking include:
Word processing and spreadsheet programs
Operations of the Transactions Services Contact Center Department
Spreadsheets
Fiserv’s solutions and client’s financial metrics in implementing selling strategies
Industry Digital Banking Solutions particularly those used by retail markets
Operations of the Transaction Services Department
Processes
System tools to trouble shoot complex account issues
Excel
Front end development technology
Desired experience for digital banking includes:
Experience in ecommerce, SEO, PPC, Email marketing, and social media
7 years experience in Digital Marketing functions
Resolves incident and fulfilling requests raised by clients and ensuring they are completed in a timely manner with highest degree of customer service
Bachelor’s degree in Business Administration or other applicable business discipline required
Minimum of 7 years’ experience in client and account management within the financial services industry
12 plus years experience leading business innovation through change management and technology
Digital Banking Examples
1
Digital Banking Job Description
Job Description Example
Our company is hiring for a digital banking. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for digital banking
- Develop and manage product roadmaps
- Develop pricing and positioning strategies
- Work with Support and operational representatives to achieve client satisfaction for clients using the products
- Engage closely with the Digital Channels Enterprise Security Risk and Resilience team to assure platform and application releases meet the required penetration and application scan requirements
- Actively participate with product development and architectural teams to define product requirements, specifications and acceptance testing criteria
- Review and provide final sign-off for all requirements for any owned modules
- Lead business development for the selected Banking / Insurance clients in Thailand
- Lead business development for the selected Banking / Insurance clients in Vietnam
- Promoting teamwork by building an effective team committed to organizational goals
- Develop and lead a strategy to build a new, industry-leading banking platform
Qualifications for digital banking
- Must be able to make decisions based on precedent and solve arising problems using sound judgment, experience and data gathered through research
- Be knowledgeable, experienced, and proficient in Product management standards and practices (Agile, Scrum, Pragmatic Marketing) with particular appreciation for the end-to-end Product management discipline
- Certification or deep knowledge of Pragmatic Marketing preferred
- Minimum of 6 years of progressively responsible experience in a product management role
- Experience with platform products and platform strategy is strongly preferred
- Knowledge of the Financial Industry, including banks and credit unions preferred
2
Digital Banking Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of digital banking. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for digital banking
- Sales of add-on products and services
- Growth in product adoption & usage
- Client referenceability and retention
- Organic revenue growth
- Write, develop and update tests cases and test automation scripts for digital banking products
- Define, maintain and update the automation framework
- Train, guide and help various teams and testers in understanding the automation framework and ensure automation scripts are developed using the automation framework
- Set-up and maintain the required test data in the test environments
- Keep yourself up to date on Selenium, Cucumber, Junit, SoapUI, Gatling, Appium and related automated tools and test automation strategies
- Driving the development of the product together with the rest of the team
Qualifications for digital banking
- Bachelor’s degree in any quantitative field (business, math, economics, finance, statistics, science, engineering) or military experience
- Strong teamwork, relationship building, and influencing skills
- Masters/Doctorate Degree in any quantitative field (business, math, economics, finance, statistics, science, engineering)
- Experience working with product teams to design/build financial products
- Experience in the financial services industry, specifically Small Business banking and payments
- Experience managing mid-market financial institutions in the areas of relationship management, service delivery, and sales
3
Digital Banking Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of digital banking. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for digital banking
- Plan and support the Load and Performance tests
- The primary responsibilities of the Associate are client acquisition and client retention
- A broader perspective on how First Tennessee services the community and region as a whole
- Own & drive the full marketing communication lifecycle for deliverables of the Digital and Experience domain
- Keep the project stakeholders (Product, Marketing, Digital, Contact Centre) completely aware of the progress of initiative, development and launch plans and likely impact to respective portfolios
- Agency and creative studio management
- Consulting Delivery - Leads team to develop concise and practical digital banking strategies or Digital transformation program recommendations with implementation path
- Business Development - Builds professional relationships with banking client stakeholders, establishing rapport with key players
- Project Management - Lead and manage day to day interactions with executive clients and sponsors
- Thought Leadership – Contributes to thought leadership in new and emerging banking innovations
Qualifications for digital banking
- Strong face to face and phone/WebEx presentation skills
- 5+ years of hands -on experience using SQL and XML
- Experience using SAS, Hyperion (Brio), Teradata SQL Assistant or other statistical packages is desirable for analyzing large datasets
- To engage and assist business managers and end users to articulate requirements
- Work with System Delivery and Project Office other internal IT departments, IS and vendor to arrive at optimal solutions for the Business with compliances to Bank’s standards, policies and guidelines
- Able to translate technical designs and jargons into terms that business can understand and associate
4
Digital Banking Job Description
Job Description Example
Our company is hiring for a digital banking. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for digital banking
- Practice Leadership - Active member of Banking Practice leadership
- Define product roadmap to meet market requirements in support of product line strategy by considering the position in life cycle, product profitability, pricing strategies, client satisfaction and sales success rate
- Oversee annual strategic long-range planning market sizing, ongoing revenue and expense forecasting and budgeting
- Monitor key funnel metrics and marketing program performance with full understanding of root cause
- Integrate usability principles, research and market analysis in solution design and requirements
- Responsible for member service contacts and inquiries pertaining to Digital Banking skill sets including phone calls (inbound and outbound), email, relay calls and written correspondence
- Responsible to have an understanding of all PSECU’s products and services
- Upon assignment, assist in training of assigned skill sets new products and services
- Responsible to have an understanding of department guidelines and policies
- Day-to-day management of the mobile channel with the aim of maximizing a sustained benefit from the initiatives
Qualifications for digital banking
- Exhibit problem solving and negotiating skills to resolve difficult and sometimes controversial issues dealing with ambiguity
- Proven performance in driving/leading a sales organization
- Bachelor’s Degree or comparable years of industry experience
- Prepare / review test scenarios and test cases, support test utility team for SIT, support user for UAT and other related activities to ensure business needs are met
- Ensure gaps in deliverables are identified early and addressed effectively
- Ensure Business stakeholders' expectations are met
5
Digital Banking Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of digital banking. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for digital banking
- Support daily/weekly Agile processes and meetings at all stages of the project lifecycle
- Act as checks and balances quality assurance to ensure processes are implemented in the defined technology solution and closing feedback loop as part of the continuous service improvement agenda
- Ensure that all features in production are functioning and issues are properly prioritized
- Delivery Manager / Responsible for implementing multi-country projects
- Review, prioritise and respond to enquiries/complaints/requests for information from Country Management, IB Partners, Centre Heads and internal and external contacts
- Develop digital strategies that enable the business to become more competitive, achieve specific business goals, growth the customer base, improve the customer experience and/or operate more efficiently
- Provide sales support for new sales and existing client upsell for the Digital Banking Platform
- Demo Online and Mobile banking products and portions of the SDK Tools
- Identify, document and obtain approvals for deliverables outside of the base product discovered during sales process
- Participate in discovery calls, pricing meetings, support the completion of RFPs, and complete sales proposals
Qualifications for digital banking
- Highly detail oriented with a focus on creatively driving productivity and speed to market
- Provide thought leadership within own area of responsibility and BA profession within the bank
- Provide SME support to extended IT teams such as security/risk/EDW by articulating requirements
- Provide support to architecture committee and project teams to ensure that target operating models are progressing in line with the preferred strategic architecture / chosen architectures
- At least 5 years of relevant business analysis experience in financial services environment, preferably in area of channels/mobility/digital banking and related emerging trends for corporate banking
- Able to relate to corporate/SME customers on-boarding, transact, service and security needs