DevOps Support Job Description
Devops support
provides end user support for Linux-based laptops, Mac laptops, Windows laptops, and operating systems for all three platforms.
DevOps Support Duties & Responsibilities
To write an effective devops support job description, begin by listing detailed duties, responsibilities and expectations. We have included devops support job description templates that you can modify and use.
Sample responsibilities for this position include:
Administrating Linux servers and applications in production, staging, and development environment
Writing scripts to setup and automate deployment of development, testing, staging & production systems for existing and new services
Troubleshooting, diagnosing and fixing issues in hosting environments
Working with engineering team to diagnose and fix application issues
Participate in creating processes and tools supporting hosting infrastructure
Monitoring hosting environments to ensure that the SLA is met
Assist with electronic trading engine deployment, configuration and support to facilitate global deployable trading engine initiatives
Identify and resolve a broad range of problems that occur in production applications .- Serve as part of the Infrastructure Services Team in developing and implementing next generation banking systems architecture
Research and analysis of existing and new Dev Ops opportunities and automation tools, development of guidance and training materials for tool use, creation of best practice guides based on practitioner experience, hands-on support for practitioners
Design and develop innovative solutions
DevOps Support Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for DevOps Support
List any licenses or certifications required by the position: ITIL, AWS, IP, CCNA, SANS, CISSP, TLS, CSM, EOL, MQ
Education for DevOps Support
Typically a job would require a certain level of education.
Employers hiring for the devops support job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Computer Science, Technical, Engineering, Information Technology, Information Science, Mathematics, Physics, Science, Software Engineering, Education
Skills for DevOps Support
Desired skills for devops support include:
Linux
Java
REST Architecture and JSON
Splunk
Ansible
AppDynamics
DNS
Introscope
Sitescope
Linux based operating systems
Desired experience for devops support includes:
Ability to write shell scripts, and familiarity with Perl scripts
Experience with build tools like Gradle, Ant, Jenkins, Maven
Experience with test tools
Understanding of high-level networking concepts, including TCP, UDP, firewalls, and load balancers
Experience working in complex and large-scale runtime environments, and integration of technical products into those environments
Must possess the ability to handle multiple ongoing assignments and be able to work independently in addition to contributing as part of a highly collaborative and globally dispersed team
DevOps Support Examples
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DevOps Support Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of devops support. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for devops support
- As adoption of DevOps spreads, this role will lead engagements to refine and mature practices and tool use to continue to meet increasing business needs
- Opportunity to contribute to major organization and culture transformation
- Monitor and maintain a globally-distributed, highly-available and reliable infrastructure
- Create and maintain dashboards for both customer and internal use
- Learn from and coach other engineers in a paired programming experience
- Support the L2 Service Specialists in performing problem determination and analysis on client systems
- Perform in-depth troubleshooting including remote sessions, reading system dumps and going through the product code level to identify / debug and solve complex support issues that were escalated by the other support levels
- Maintain a low rate of non-defect escalations to the development team
- Depending on the severity level of a problem, attending conference calls or onsite visits maybe required with the client
- Seek opportunities for change and improvement in process and technology to drive efficiencies
Qualifications for devops support
- Experience in release management of software into production environments
- Experience with traditional RDBMS and NoSQL data stores
- Experience with internet-facing applications
- Exposure to Virtualization technologies – Hyper V / Vmware/ Application virtualization
- Exposure to Enterprise Networking
- Navigate and generate SQL queries using standard tools
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DevOps Support Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of devops support. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for devops support
- Liaise with key partners, both externally and internally
- Potential to grow into Jr
- Aid in tools and system design.-Perform integration tasks such as application upgrades, configuration changes, -Execute recovery procedure in a timely fashion when needed
- Provide the 1st line support for all bank operations to help facilitate growth of the Online Deposit Platform
- Ability to keep schedules, make tight deadlines, work timely and independently
- Experience with grid computing
- Experience with performance and capacity
- Financial industry experience / Knowledge of Credit Risk
- Prior development experience, preferably with Python
- An opportunity to work with a collaborative team of professionals
Qualifications for devops support
- A Bachelor's or Master's degree in Computer Science, Information Systems or other related discipline
- Apache, TomCat experience also useful experience of monitoring tools (SolarWind, Nagios, etc)
- University degree/college diploma in Computer Science combined with 1-2 years of working experience
- Hands-on experience of development tools such as Confluence, JIRA, Bamboo, GIT Artifactory would be an asset
- Possesses broad knowledge of design and analysis methodology and application development
- Proficiency with Powershell, .NET, Python, PHP, or Ruby
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DevOps Support Job Description
Job Description Example
Our company is hiring for a devops support. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for devops support
- Exposure to new technologies, techniques and modern distributed systems architectures
- Work in an agile development environment with a focus on fast time to deliver lasting value to our clients
- Opportunities to collaborate with colleagues in other service lines
- Work with some of NZ’s biggest and most innovative companies on truly transformative projects
- The ability to define your own career path and be supported in achieving your career goals
- Advocate best practices, including Agile methodologies, , Scrum
- Development and maintenance of the working environment
- Building and delivering software packages to the client
- Work with configuration management tools/registers/numbering systems
- Following and enforcing rules and policies
Qualifications for devops support
- 3 years of experience working in an Agile or DevOps based software delivery team environment
- Technical proficiency and knowledge of enterprise compute and network environments, support processes and policies
- Experience with regulatory and enterprise compliance practices and requirements
- Computer Science or technical bachelor's degree
- Knowledge of LARA
- Knowledge of AppCloud
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DevOps Support Job Description
Job Description Example
Our growing company is looking to fill the role of devops support. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for devops support
- Create & Deploy Test & Production Environments using Azure
- Build & Release Management using Azure
- Application Troubleshooting & Support
- Coordinate across other teams to remove blockers
- Identify bottlenecks and bugs in Production, and devise solutions to these problems
- Build reusable software that integrates into the wider business infrastructure
- Engage, coordinate and collaborate activities within and across teams globally
- Analyze hardware requirements of new and existing application components, propose and implement infrastructure changes and improvements
- Prepare and perform application configuration changes (including all components)
- Application component installation, configuration, upgrade and tuning including monitoring and performance metrics definition (components like Apigee, Redis, Memcache, IRM)
Qualifications for devops support
- Identify root cause analysis and resolve any incidents reported by the monitoring systems and end users
- Understand and adhere to all compliance requirements (audit controls) for our applications
- Provide application expertise to assist with identifying business and technical requirements for project activities
- Act as incident and problem coordinator as a back-up, where required
- Enthusiasm and passion for building and supporting next-gen enterprise apps
- SME level knowledge of Jenkins, Stash, JIRA, Confluence
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DevOps Support Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of devops support. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for devops support
- Day-to-day application components maintenance tasks including log analyze, incident troubleshooting and resolution
- Work with DevOps team to keep Prod configuration in sync with other environments
- Automate manual repeatable workarounds
- Participate in new service components onboarding
- Communicate with vendors of used software products and tools
- Troubleshoot and resolve production issues, perform root cause analysis
- Identification of root cause analysis and resolution of incidents reported by the monitoring systems and end users
- Collaborate with IT units and business stakeholders to fully understand the business processes and requirements supported by the applications
- Maintain documentation and provide knowledge transfer for other system support analysts
- Act as incident and problem coordinator where required
Qualifications for devops support
- Knowledge of orchestration tools (puppet, chef, cloudify etc)
- Knowledge of TOSCA Blueprinting
- Diploma in computer science or related study or equivalent work experience
- Ability to produce process, procedure and technical documentation
- Communicate for impact within the team with customer
- Demonstrated experience in application operations