Configuration Analyst Job Description

Configuration Analyst Job Description

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Configuration analyst provides support and analysis to maintain, audit and continually improve ITSM Asset and Configuration Management processes to assure coordinated multi-service provider, Asset and Configuration management processes including: Asset management and configuration policies, managed service provider audit processes, configuration model maintenance process, CI control processes, and Asset Management processes.

Configuration Analyst Duties & Responsibilities

To write an effective configuration analyst job description, begin by listing detailed duties, responsibilities and expectations. We have included configuration analyst job description templates that you can modify and use.

Sample responsibilities for this position include:

Utilizes the Workday system for implementing new applications requiring data management, screen building, table maintenance and report writing
Thrives when working in changing environment and can translate goals into a series of actions
Assigns accurate ICD-9, CPT, and HCPCS codes to benefits
Responsible for timely updating of benefits forwarded by the health plans
Verifies benefits with internal systems or with health plans if necessary
Receives products from authorized sources
Implement and maintain SCM tools such as Rational Asset Manager, Collaborative Lifecycle Management, Subversion
Ongoing software tasks include the maintenance of templates and tools used
Effectively communicate outage notifications, ongoing status updates, final root cause of the problem, and future process improvements to ensure that the issue does not occur going forward
Proficient in analyzing and fixing errors and performance issues in web applications which may have root causes outside of the code itself

Configuration Analyst Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Configuration Analyst

List any licenses or certifications required by the position: ITIL, CMII, CM, II, IAT, CMPIC, SAP, PMP, CAPM, V3

Education for Configuration Analyst

Typically a job would require a certain level of education.

Employers hiring for the configuration analyst job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Education, Business, Management, Technical, Computer Science, Engineering, Technology, Science, Health Care, Computer Engineering

Skills for Configuration Analyst

Desired skills for configuration analyst include:

Engineering and manufacturing processes
Claims Processing
Provider/institutional billing practices
CPT/HCPCS coding
Capability Maturity Model Integrated
HIPAA Transaction Codes
EIA-649
Database driven programs
Government contracts
Regulations

Desired experience for configuration analyst includes:

Ideally have some exposure to Eclipse/RAD
Ideally have some knowledge of a Unix variant (e.g AIX, Linux) c
3 years experience with Asset and Configuration Management processes and procedures
3 years experience with Service Management processes
Experience in inventory management and database tracking
2+ years hands on experience with Asset / CMDB tools

Configuration Analyst Examples

1

Configuration Analyst Job Description

Job Description Example
Our growing company is looking to fill the role of configuration analyst. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for configuration analyst
  • Write SQL queries to research physical data and application related issues
  • Develops technical configuration change steps
  • Assists with the initial implementation and continued maintenance of networks and hardware for application hosting
  • Leads application change projects
  • Reviews and releases engineering change data and coordinates changes to engineering documents with engineering, quality, support, manufacturing, and engineering data control activities
  • Research and verify technical content as needed
  • Proof and edit documents as needed
  • Eliciting requirements through conversations with business partners
  • Analysis of requirements, documentation, use cases and workflow
  • Consulting with business partners in order to refine requirements and explain tradeoffs between usability and performance
Qualifications for configuration analyst
  • Must demonstrate ability to remain calm and retain control when under pressure
  • Must show initiative and be willing to regularly re-prioritise work load
  • Actively participates in release planning activities
  • Must have working knowledge of Windows/UNIX/Linux operating systems, computer hardware and networking
  • Two (2) years of experience performing configuration item identification, baseline definition, source code control, Action items and CM library use, and change request management
  • Experience in the development and maintenance of Department of Defense manuals and specifications
2

Configuration Analyst Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of configuration analyst. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for configuration analyst
  • Timely communication with colleagues and customers and work effectively in a team environment
  • Interact with global partners via Live Meetings and conference calls
  • Provides technical direction and support to CAs to write data base queries and reposts using standard tools
  • Develops most complex solutions and recommendations to satisfy even the most complex client needs through the use of the application
  • Provides thought-leadership and end user support for a specific application and translates those needs configuration, testing, and implementation
  • Participates in application implementations and tests end user processes
  • Assists with the creation of presentations and other materials for end user training
  • Interacts with clients, both internal and external, to supply information
  • Analyzes business and user needs, documenting requirements
  • Generate weekly, month, and annual reports and metrics scorecards utilize experience and data to drive process improvements for the business
Qualifications for configuration analyst
  • Knowledge in areas including Product Data Management, Requirements Management, Document Management, Change Management, Configuration Management, Incident Management, Systems Engineering
  • Contributes to the completion of programs and projects
  • Ability to obtain a security clearance, Existing clearance preferred
  • Experience with report writing tools , Workday, Access, Business Objects is preferred and ideal
  • Experience with working in finance or accounting is preferred
  • Experience with version/configuration documents
3

Configuration Analyst Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of configuration analyst. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for configuration analyst
  • Load, manipulate, audit, and report on data and make complex mass changes, conversions, or other direct data updates to data, as considered necessary
  • Propose, document, and implement new or revised processes to improve data integrity and promote the consistent use of data
  • Assist with broadening internal knowledge of Workday configuration through knowledge transfer training and documentation
  • Actively participate in the Workday Community, training and regional user groups to ensure awareness of current trends and innovation
  • Act as tier one - three support for end-users who are experiencing difficulties in using HR/Legal systems
  • Provide frequent and clear communications regarding the status of initiatives, keeping stakeholders informed of changes and work that is in progress
  • Be resourceful in a fast-paced environment
  • Ensure production baseline is maintained during system development and implementation lifecycle
  • Partner with cross-functional teams in the development, testing and implementation of enhancements / releases (new integrations, Workday updates)
  • Act as a liaison with Corporate IT and Change Management partners
Qualifications for configuration analyst
  • Must be a strong team player with good interpersonal skills and problem solving skills
  • Accountable for any Changes to CI Records (CI Record Owner)
  • Accountable for any Reporting activities providing a service management (Technical) view on data of his scope
  • Handles quality issues impacting data of his scope
  • Performs any necessary verification or audit to ensure that all required data is provided to Service Management
  • Documents control procedures and work-instructions and defines data access policies to ensure that the security level required by client and internally are met
4

Configuration Analyst Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of configuration analyst. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for configuration analyst
  • Works with Underwriting, Client Services, Project management and multiple cross functional teams in the implementation of new business and benefit products
  • Analyses external and internal requirements against current system functionality and proposes solutions to meet those requirements
  • Accurately performs system configuration ensuring adherence to requirements
  • Provides expertise in system functionality to internal and external customers employing a customer centric approach
  • Supports total quality and continuous improvement by recommending standards, procedures and process improvements
  • Maintains system configuration for existing clients and with high accuracy and efficiency performs any requested changes for renewals, benefits, financials, claims rules
  • Runs queries and/or reports to verify system configuration accuracy and data integrity
  • Troubleshoots, researches, and resolves tickets/issues related to system configuration
  • Works with IT systems analysts and developers in order to help solve system defects, providing subject matter expert input into use cases, supporting testing of new system functionality or hotfixes related to the Dental and Vision systems configuration
  • Conduct payer research activities and maintain active payer and client relationships
Qualifications for configuration analyst
  • Performs regular audits to check Configuration Structures consistency regarding the physical state and vice versa
  • 2-3 years in Configuration Management Systems
  • Experience with ITIL based configuration management processes and tools
  • Ability to obtain CM Certifications, including CMII or CMPIC
  • Technical Bachelor Degree in Engineering or similar or equivalent combination of education and experience (Tech Bachelor Degree = 8 years of additional applicable experience)
  • Requires 5+ years of directly related experience such as working in product implementation or support including leadership experience
5

Configuration Analyst Job Description

Job Description Example
Our growing company is hiring for a configuration analyst. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for configuration analyst
  • Provide guidance to internal and external Service Providers in fulfilling their Configuration Management roles and responsibilities
  • Identify and implement process improvements and CMDB/Discovery tools/ITSM platform/integration enhancements
  • Ensure SACM Management KPI/SLA are reviewed at agreed frequency and analyse/review for improvement
  • Regular monitoring & audits to avoid unauthorized changes to SACM Database, better audit compliance
  • Take the ownership of Process Data, maintenance & update along with defining Functional requirements for changes, enhancements in the Problem Management Process workflows
  • Research and validate data for approving a change to the parts master list
  • Support line maintenance and heavy maintenance requests to add/remove part numbers from the part master list
  • Manage a report identifying the current discrepancies in on/off wing harmonization of parts numbers and serial number
  • Support receiving inspection with part number research and validation of required documentation necessary to accepting a part into the allegiant system
  • Research parts evolution process and understand interchangeability status through various modification
Qualifications for configuration analyst
  • Working knowledge and understanding of engineering documentation
  • Advanced experience with Microsoft Excel is a plus
  • Must already hold an Active DoD Secret clearance with recent investigation within the scope of last 5 years
  • Experience in analysis and design of applications and databases
  • Minimum of 2 years Configuration Management or related experience to include experience with PDM/PLM tools
  • Bachelor’s degree in Computer Science, Software Engineering, Computer Engineering, Information Systems, or related from an accredited university

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