Business Relationship Management Job Description
Business relationship management
provides the IT business stakeholders (e.g., Market Presidents, c-suite, and other team members) with strategic consulting level support and guidance on the IT portfolio and key IT initiatives.
Business Relationship Management Duties & Responsibilities
To write an effective business relationship management job description, begin by listing detailed duties, responsibilities and expectations. We have included business relationship management job description templates that you can modify and use.
Sample responsibilities for this position include:
10% Project Support - Work with various Project Management teams Globally to ensure that the newly specified process complies with any mandatory Global IT process requirements
40% Business Analysis - Analyse/understand and document IT business challenges
25% Quality Assurance - Assist in creating test scenarios, test scripts and training media that match the process and functional specifications developed
5% Process Training - Help train Project Managers in understanding how the process works
10% Communication / Information Distribution
Assist with the obtaining of specifications related to changes in the business functions of our international business partners
Interact with the international users to understand their needs and learn to anticipate ways in which technological solutions can enhance the business processes
Conform to project management framework standards, procedures, and templates
Assists in the development of implementation plans
BCM Service Continuity
Business Relationship Management Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Business Relationship Management
List any licenses or certifications required by the position: ITIL, BRMP, PMP, OCM, BRM, CBRM, SAP, CRM, MS, PMI
Education for Business Relationship Management
Typically a job would require a certain level of education.
Employers hiring for the business relationship management job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Education, Management, Computer Science, Supervision, MBA, Military, Finance, Information Technology, Technical
Skills for Business Relationship Management
Desired skills for business relationship management include:
IT process
Roles and procedures to ensure the best possible outcome
Any industry
Company strategic objectives
Legislative
Platform/system enhancements
Preparing marketing/business development materials using Microsoft Word and PowerPoint showing excellent attention to detail
Product offerings
Regulatory changes that may impact the IT portfolio of products and services
Analysis and interpretation of large data sets
Desired experience for business relationship management includes:
BCM Program Governance & Reporting
Ability to multi-task in a fast-paced global organization
Understand key stakeholders and influence patterns within the organization
Retail experience in luxury apparel is a plus
Interacting with the IT Emerging Technology Team to become aware of the latest technology innovations and their applicability to the brands, their maturity, risk, and potential benefits
Owning approved business driven IT programs & projects and management of their respective business cases, ensuring that they deliver business value
Business Relationship Management Examples
1
Business Relationship Management Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of business relationship management. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for business relationship management
- Maintain a high degree of visibility within the region, and attend regional Group and Division business meetings and appropriate management forums, providing a central point of information for all related IT activities
- Advocate for the regional Group and its Divisions, acting quickly to manage urgent issues and championing them until resolution, escalating when required
- Work collaboratively with the leaders of the Group and its Divisions to support them through technology planning by providing strategic advice and direction regarding technology opportunities that will align with and enable the business unit’s strategies
- Assist in construction of balance sheets and wealth projections using excel
- Conduct fee analyses upon request
- Maintaining awareness of market conditions, trends, and developments in corporate debt markets
- Researching marketing angles or areas where firm can differentiate itself from the competition
- Developing marketing case studies and presentation slides for an upcoming or prospective meeting
- Creating, coordinating and implementing outreach plans for key targets
- Evaluate reporting requirements of the regional Group and its Divisions
Qualifications for business relationship management
- Strong ability to take direction
- None other than those required to perform above responsibilities
- Partner with Communications team members to identify campaign goals and develop the best reporting solution to monitor performance metrics
- Analyze campaign metrics, including both operational and segmentation data, to uncover insights and make recommendations for future improvement
- Play a key role in a highly functioning team
- Role Essentials - to inlcude similar expertise in reporting role
2
Business Relationship Management Job Description
Job Description Example
Our company is looking to fill the role of business relationship management. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for business relationship management
- A leader, able to build relationships and influence outcomes
- Calm and productive under pressure, able to manage timelines and priorities
- Self-confident and prepared to challenge the status quo
- Discrete with sensitive data
- Executive engagement with Product Business Unit and Field
- Leading and developing GS business content in support of the Company’s, Business Unit’s and Global Services objectives
- Providing cross-organizational leadership and driving strategic initiatives
- Provides leadership to internal GS functions including support delivery, services and education
- Ensure business process to connect regional systems to the centre, provide accurate information on reporting for forward-looking analysis and business forecasting
- Responsible for business requirement collection and documentation
Qualifications for business relationship management
- Responsible to manage a portfolio of Business Continuity plans, protocols and corresponding tests (demonstrate Subject matter expert skills and function as a point person for business areas)
- Responsible to perform incident management activities throughout a realized event lifecycle
- Responsible for providing on-call incident management support on a rotational basis and the delivery of proactive incident management activities as defined in BCCM standards
- Responsible to perform risk based quality assurance practices and demonstrate effective, independent challenge to Businesses on their Risk decisions related to BCCM framework within medium and low plans
- Responsible to participate in the development and execution of BCCM exercises
- Responsible to ensure BCCM methodologies including strategies, policies, standards, guidelines are current and operationalized throughout the organization (including EBCCM Group)
3
Business Relationship Management Job Description
Job Description Example
Our company is growing rapidly and is looking for a business relationship management. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for business relationship management
- Lead Business Partners (currently two senior-level staff) to achieve goals and vision of the organization
- Initial Point of Contact for all IT related work originating with the line of business
- Accountable fordeveloping and maintaining Line of Business Service Portfolios between the Business and IT including Service Level Management
- Responsible for working with the Senior Business Executives in HR, Finance and Procurement to define their vision on all new work to help set priorities, ROI and alignment with the Business Roadmap
- Providebusiness requests for new and/or changed IT services and create a business case in support of the new services
- Work withIT to ensure Service Level Requirements are defined and met
- Provide proactive communicationto the business to keep them informed on major incidents, planned and unplanned changes
- EstablishIT service review meetings between the Senior Business Executives/Stakeholders and IT leadership to discuss overall IT performance across all business initiatives and operational support
- Function as primary escalation pointfor major unresolved issues, either from the business or IT, related to IT services and Line of Business Service Portfolios
- ConductCustomer Satisfaction Surveys to determine the business customers’ perception of the IT organization and the services delivered
Qualifications for business relationship management
- Responsible for supporting the delivery of a multi-phased, enterprise wide BCCM education and awareness program
- Responsible for providing support to Relationship Manager’s within the EBCCM Group
- Optimize response to external requirements
- Confirm compliance to external requirements
- Proven ability to lead cross functional teams and working in a matrix environment
- Experience in delivering Go To Market strategies & new services for Product Support
4
Business Relationship Management Job Description
Job Description Example
Our growing company is looking for a business relationship management. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for business relationship management
- Closely collaborate with key IT rolesto ensure alignment of business needs to business outcomes
- Responsible for working with the Senior Business Executives in Manufacturing Operations, R&D and Logistics to define their vision on all new work to help set priorities, ROI and alignment with the Business Roadmap
- Portfolio/Demand Management – Receipt, prioritization, coordination, capacity planning and communication of IT work requests from internal business clients
- IT Consultation with Business Leadership and Strategy – Provide consulting regarding effective and innovative use of technology to provide internal business executives solutions to their business requirements
- OReporting on status
- OActing as a sounding board for ideas and approaches to solving project issues that have program impacts
- OIdentifying and managing cross-project dependencies
- Drives consensus for a desired future state that meet the business needs, , fits the IT Architecture and strategy
- Leading the development and maintenance of a comprehensive customer database ensuring effective integration of key customer intelligence from a variety of sources
- Leading the development and maintenance of an integrated performance measurement and reporting system supporting the organization’s planning processes
Qualifications for business relationship management
- In-depth technical knowledge of networking products - development / support
- Exceptional skills in presenting to all levels of leadership in large group settings one-on-one interactions with Functional leaders
- Experience having led multiple domestic and international mergers, acquisitions, divestitures, joint ventures
- Demonstrated project management experience in organizing, planning and executing multiple large-scale multi regional projects from conception through implementation
- 10+ years of functional IM, project and / or program management
- 5+ years of IT related functional and / or strategic analysis experience
5
Business Relationship Management Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of business relationship management. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for business relationship management
- Providing user support and training across this community for I-Connect, Qlik and other related J&J platforms
- Leading and directing a team of Associates with accountability for hiring, developing & retaining a strong team
- Help define and implement a roadmap to mature the BRM program
- Delivery - Accountable for the successful completion of assigned Corporate Functions/Operations IT initiatives
- Metrics Reporting and Management - Regularly report on delivery status, risk and issues for assigned Corporate Functions/Operations
- General - Apply broad understanding / knowledge of complex IT landscape including applications, infrastructure, end user hardware and software, Works with CIO and Director of Resource Management to develop capital budgeting requirements, including performance against capital and IT operating budgets
- Strategic Planning) Establish and maintain strategic relationships with assigned business stakeholders and across IT
- Relationship Management) With the business, support and participate in formal status reporting
- Demand Management) Work with business stakeholders to proactively identify opportunities and coordinate with technology advisors for solution options
- Business Case Development) Collaborate with business stakeholders and contribute to the business case process by analyzing business value, benefits, risks, and estimated costs
Qualifications for business relationship management
- More than 6 years of technical project leadership experience including business relationship management, project management, system analysis, and vendor management
- 5 of years of managing, developing, team of managers and individual contributors
- Responsible position in a multi-project environment with timeline responsibilities
- Deep finance operations and ERP implementation and management experience, including NetSuite
- Experience with multiple SaaS implementations
- Experience with document/content management systems (SharePoint, Documentum)