Banquets Job Description
Banquets Duties & Responsibilities
To write an effective banquets job description, begin by listing detailed duties, responsibilities and expectations. We have included banquets job description templates that you can modify and use.
Sample responsibilities for this position include:
Banquets Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Banquets
List any licenses or certifications required by the position: MVP, T.I.P.S, RSA, NZ, TABC
Education for Banquets
Typically a job would require a certain level of education.
Employers hiring for the banquets job most commonly would prefer for their future employee to have a relevant degree such as University and Collage Degree in Hotel and Restaurant Management, Culinary, Culinary Arts, Hospitality, Business/Administration, Event Management, Marketing, Communication, Education, Food Service management
Skills for Banquets
Desired skills for banquets include:
Desired experience for banquets includes:
Banquets Examples
Banquets Job Description
- Communicates immediately to the supervisor all guest comments or concerns
- Maintain a favourable working relationship with fellow associates in Banquets and the Kitchen, with associates throughout the hotel/company
- Ensure all functions maintain a first class and positive visual impact
- Maintains highly confidential hotel, policy and team member information
- Performs duties as required by senior management
- Monitor the organization's potential financial risk of projects assigned
- Prepare departmental schedules in accordance with staffing guidelines and labor forecasts
- Responsible for daily linen orders
- Review sales for previous day and resolve any discrepancies
- Sets up work station according to the kitchen's standard guidelines
- Minimum 3 years previous leadership experience in food and beverage required
- Previous Banquet experience in a luxury hotel preferred
- This position also requires standing, walking, reaching and/or lifting up to 50 lbs throughout shift
- Flexible schedule with availability to work evenings, weekends and holidays as needed due to the demands of business
- Two years culinary experience in a high volume food and beverage operation or one year of culinary training plus one year of culinary experience may be substituted
- Experience in an unionized environment preferred
Banquets Job Description
- Assume responsibility for shift supervisory duties on a regular basis, especially with VIP and "at cost" functions
- Follow established Accounting procedures, prepare payroll and gratuity reports
- Constantly monitor Banquet staff's appearance, attitude and degree of professionalism
- Implement safety and emergency procedures when necessary
- Consistently follow and implement HACCP policies and procedures
- Is responsible for the management of all aspects of the Banquet Department functions, in accordance with hotel standards
- Directs, implements and maintains a service and management philosophy which serves as a guide to respective staff
- Is familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately
- Coordinates breaks for staff
- Inspects the scheduled function areas/rooms for cleanliness, working condition and proper furniture/equipment set up
- Possess a commitment to quality service
- Must have current alcohol training certification (TABC/TIPS), or be able to obtain within 30 days of employment
- High volume bartending experience (preferred)
- College education, hotel or business administration degree preferred
- Minimum 2 years in similar role in the hotel industry
- Meets with the Chef and Stewarding to review scheduled group's menu and equipment requirements
Banquets Job Description
- Assigns side work to Servers in accordance with departmental procedures
- Conducts pre-function meeting with Servers and reviews all information pertinent to set-up and service of group
- Inspects grooming and attire of staff
- Inspects table setups
- Checks bar setups for cleanliness, organization and agreement with group requirements and departmental standards
- Checks buffet tables/receptions/coffee breaks for cleanliness, attractiveness, and layout
- Sets out name cards, escort cards in accordance with group requirements and departmental standards
- Organizes head table assembly and assists in group's entrance into the function area
- Meets group coordinator/host(ess) prior to function, makes introduction and ensures that all arrangements are agreeable
- Greets guests upon arrival at function and assists in seating as required by group in accordance with departmental standards
- Directs servers on timing of service throughout function
- Communicates additional meal requirements and special requests to the kitchen
- Constantly monitors staff performance in all phases of service and job functions, ensuring that all procedures are carried out to departmental standards
- Assists Banquet staff with their job functions to ensure optimum service to guests
- Observes guest reactions and confers frequently with service staff to ensure guest satisfaction
- Promotes positive guest relations at all times
Banquets Job Description
- Ensures that unused food is returned to the kitchen, that designated condiments are broken down and properly stored (butters, cream, dressings, ) and that all banquet supplies are returned to designated storage areas
- Directs the final breakdown of function room and clean up
- Answers outlet phone within 3 rings, using correct salutations and telephone etiquette
- Accesses all functions of the P.O.S
- Handles void checks in accordance with accounting procedures
- Assists servers with expediting problem payments
- Issues manual checks when the system is down and ensures accountability of such
- Runs system closing reports and ensures that all servers' checks are closed before they sign out
- Ensures all closing duties for staff are completed before staff sign out
- Provides feedback to staff on their performance
- Responds to all pages by beeper promptly
- Prepares and submits daily / weekly payroll and tip distribution records
- Completes work orders for maintenance repairs and submits to Engineering
- Documents pertinent information in department log book
- Completes all paperwork and closing duties in accordance with departmental standards
- Reviews status of assignments and any follow-up action with oncoming supervisor
Banquets Job Description
- Completes and directs scheduled inventories
- Prepares weekly forecast of revenues, covers and labor costs
- Conducts monthly departmental meetings
- Attends designated meetings, menu and wine tastings
- Interviews banquet applicants
- Assists kitchen with plate-up
- Completes departmental filing
- Coordinates deliveries of scheduled function amenities (i.e., flowers) with vendors
- Schedules and completes function room inspections in accordance with departmental standards
- Responsible for maintaining a strong client relationship and ensuring all convention specifications are communicated to and executed by all hotel operating departments
- 3 to 5 years’ experience as a banquet manager, preferably in a 4 star hotel
- Must be fluent in English, both verbal and written form and demonstrate the ability to compute basic mathematical calculations
- Must possess knowledge of various food service styles (i.e., French service, Russian service, tableside flambé service, and butler style service), room setup styles, organizing service from information on B.E.O.'s, and staffing guidelines / requirements for various types of banquet functions
- A familiarity with food and beverage cost controls and sales and marketing tools for banquets is preferred
- Minimum 4 years experience as Banquet Director required within a 4 or 5 diamond hotel/resort
- Previous experience overseeing a banquet facility with minimum 100,000 square feet of space or larger