Web Operations Cover Letter

I would like to submit my application for the web operations opening. Please accept this letter and the attached resume.

Previously, I was responsible for strong daily management of a multi-disciplinary team; lead and provide strong vision to accelerate the web services effort.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Experience with responsive and mobile-optimized development
• Experience working with Content Management Systems such as WordPress and Drupal, including coding & security best practices
• Experience integrating, maintaining and troubleshooting internal and external 3rd party APIs and web services
• Experience gathering technical requirements, data modeling, and technology selection
• Working knowledge of Microsoft Office (Outlook, Excel, Word, PowerPoint)
• A portfolio or list of sites previously worked on
• Technical knowledge of C#, HTML5, CSS3, JavaScript
• Interest in Typescript, SASS

Please consider me for the web operations opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for technical leadership and expert guidance to project teams with a focus on promoting, assessing and maintaining web accessibility in their digital projects.

Please consider my qualifications and experience:

• Experience following ITIL service transition and operations processes preferred
• Knowledge of service level agreements, metrics, reporting, and process improvement preferred
• Experience using SaaS based services preferred
• Experience with E-Commerce, specifically retail preferred
• Curious, Inquisitive with strong analytic and decision making abilities
• Expert in E-Commerce operations preferred
• Hardware configuration knowledge preferred
• E-Commerce capacity planning preferred

I would like to submit my application for the web operations opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for leadership for IP/Remittance IT Support organization including technical development with third party software, maintaining systems in support of IP day 1 and day 2, technical relationship with major clients, capacity planning, disaster recovery and business resumption.

Please consider my experience and qualifications for this position:

• Examples of responsive websites
• Hard-working and can manage project workload
• Willing to adapt and learn
• Close attention to detail for pixel perfect websites
• Business program with emphasis in Statistical/Business Analysis
• Strong skill set in web development
• Skill set to translate business requirements for web development
• Develops clearly written, tested and documented programs per detailed specifications provided by a senior member of the project team

I would like to submit my application for the web operations opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for tier 3 support by working ticket queue for high traffic desktop, toolbar and mobile web environment.

Please consider my qualifications and experience:

• Develops and implements detailed plans for business unit and integration and executes system testing in order to identify potential defects and minimize problems within the application after it is implemented
• Integrates and interfaces package software solutions to existing software applications
• Resolves problems and addresses user's questions about designed programs
• Provides business users with necessary training to effectively utilize designed systems
• Provides the information, documentation and guidance necessary to seamlessly transition designed systems to the operations and support areas
• Firm grasp of networking fundamentals and thorough understanding of fundamental internet protocols such as DNS, HTTP, and TCP
• Experience with website operations and security operations (SOC preferred
• Web and Java development, and Linux operating systems experience preferred

I submit this application to express my sincere interest in the web operations position.

In the previous role, I was responsible for status updates to Technical Brand Managers and Agency Leaders on web application development schedules and project progress.

Please consider my qualifications and experience:

• Strong understanding of service level agreements in an IT environment preferred
• IT contract and supplier management experience preferred
• Project management and team building experience preferred
• Understanding of legal issues around contracts and sourcing preferred
• Total cost of ownership modelling preferred
• Experience managing complex contracts in an IT environment preferred
• A curious tinkerer willing to investigate and propose solutions to blocking issues
• Our escalation and issue resolution leader for the content migration process as they arise