Trade Support Cover Letter

I would like to submit my application for the trade support opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for industry-leading support for Trading, FX, Advisory & Investment Management customers in Korea using Thomson Reuters applications and products.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Understanding of common institutional trading practices, especially in conjunction with connectivity and electronic trading
• Conceptual understanding of the European securities markets and structure
• Extremely proactive and attentive to business-critical issues
• Knowledge of a second language such as German, French, Spanish, etc would be an advantage, however not mandatory
• Knowledge of ITIL problem, configuration and change management
• Experience working in the Financial sector and good understanding of the Financial markets
• Previous experience with Microsoft desktop operating systems including Windows 7, Windows 10
• Experience with Reuters, Bloomberg and other market data feeds

In response to your job posting for trade support, I am including this letter and my resume for your review.

In the previous role, I was responsible for sales and Trade support for the New York Bond Trading and Distribution business.

My experience is an excellent fit for the list of requirements in this job:

• Experience in interacting with Front Office Traders & Business Users
• Indian Capital market knowledge for NSE/BSE
• Networking and TCP/IP knowledge
• IT Process knowledge of SDLC
• Incident management knowledge – ITIL process
• TAP Installation knowledge
• IML Installation knowledge
• BOLT/NEAT installation and Operational knowledge

In response to your job posting for trade support, I am including this letter and my resume for your review.

In the previous role, I was responsible for industry-leading technical support for Trading, FX, Advisory & Investment customers in China and Taiwan using Thomson Reuters applications and products.

My experience is an excellent fit for the list of requirements in this job:

• Expert in software installation and updates on desktop and laptops
• Experience supporting trade floor voice/telephony platform IPC Turret, BT, Cisco
• Experience in any ticketing systems
• Experience supporting various Market Data & trading applications - Bloomberg, Thomson Reuters EIKON, Dealing 3000, EBS
• Able to work during public holidays
• Windows server knowledge, should be able to analyze & write basic scripts
• Database experience on either Oracle or MS SQL Server
• Basic experience in Linux / Unix (should be comfortable with basic commands)

I would like to submit my application for the trade support opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for application support for mission critical Tokyo trading desks in Cash and QPS applications during Tokyo business hours.

Please consider my qualifications and experience:

• Understanding Waterfall development lifecycle
• Comfortable in working in a predominantly Windows environment, with knowledge of basic scripting
• Understanding general database components, and their dependencies and integration processes
• Good time management skills and work well in the situation with certain pressure or tight schedules
• Be available to work off-hours occasionally
• Professional appearance and organized approach
• Reliable and can work under stress at times
• Able to commit for long period

I submit this application to express my sincere interest in the trade support position.

In my previous role, I was responsible for support to assigned trading desks – Support the Trading desk across all Middle-Office functions in a timely and accurate manor.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Audit IT knowledge (NSE / BSE yearly audit)
• Certification algo, dma
• Experience with various systems, including BETA, Tradeweb, and various regulatory websites preferred
• Awareness/understanding of Written Supervisory Procedures
• The role involves investigation of trader related issues and resolving or engaging with application owners to provide effective issue and problem management and rapid resolution
• Provide advisory services to trading desk for functional use cases and configuration of Trading systems
• Proactive management of business critical real-time trading systems, identifying issues and potential problem areas
• Log and track incidents and calls