Technical Solutions Professional Cover Letter

In response to your job posting for technical solutions professional, I am including this letter and my resume for your review.

Previously, I was responsible for input to IP Legal on defense and challenges to IP developed by Sasol or its competitors.

Please consider my experience and qualifications for this position:

• Able to tailor messages using relevant industry experience and/or knowledge
• Proven enterprise and/or public-sector industry experience
• Identity protection and management
• Data classification, labelling and protection
• Device and application management
• SaaS application management and “Shadow IT”
• Credential-based authentication methods including multi-factor authentication (MFA)
• Conditional access and other methods to control user access

In response to your job posting for technical solutions professional, I am including this letter and my resume for your review.

In my previous role, I was responsible for input to networking and infrastructure for Cloud and Hybrid Cloud environments.

Please consider my qualifications and experience:

• Manage proactive support work, allocating and distributing work among the Level 3 Support team, and monitor progress
• Manage all kinds of Windows and Mac OS X (High Sierra) and it’s In-Built Applications issues and isolate hardware issues as well
• Manage VMware fusion Application and Windows 10 VM related issues on Mac OS X
• Manage Filevault2 encryption issues
• Identify and suggest possible improvements on procedures for Refresh and Setup processes and the Spark Support service
• Create Windows and Mac OS X & other applications related Knowledge base articles for Tier1, Tier2 Team and for Cisco End users
• Provide continuous feedback to Tier1, Tier2 Team on regular basis
• Make recommendations for technical/ process improvements

I submit this application to express my sincere interest in the technical solutions professional position.

In the previous role, I was responsible for technical leadership and support for clients in highly complex networking environments both on premises and hybrid/public cloud solutions.

Please consider my qualifications and experience:

• Common enterprise encryption technologies as they relate to digital rights management
• Securing and protecting devices on multiple operating systems through mobile device/app management
• Exceptional interpersonal verbal and written communication skills to succeed in a customer facing role
• To understand and assess customer needs in Advanced Assembly Solutions & Elastomers business
• To provide technical and application support to our customers by working with commercial and Distributors team so that their products offer the necessary benefits to their consumers
• To understand India market trends and competitor activities and provide feedback to the team
• To provide technical support to assist India commercial team to convert short term sales opportunities and identify future opportunities for profitable growth
• To commercialize new launches to targeted application

I would like to submit my application for the technical solutions professional opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for detailed technical design and develop complex solutions for SPs to deploy and manage Aruba’s networking and cloud management solutions.

My experience is an excellent fit for the list of requirements in this job:

• Effectively use the application & development lab in Jui Nagar for developing new applications, new product innovation, customer events
• To conduct audits at customer facilities to suggest improvement in silicone application methodology and work practices at factory site
• Very good and influence in oral and written communication skills in English
• Excellent customer interaction & solution skills
• Minimum CPU Speed
• Minimum 4Gb RAM
• Minimum vertical monitor resolution of 1080 pixels (1920×1080 or higher preferred)
• Manage Tier 3 technical Resources, case queue distribution and ensure time zone coverage

I submit this application to express my sincere interest in the technical solutions professional position.

In my previous role, I was responsible for face to face (f2f) value proposition capabilities, as well as assist in selling cloud managed services and Hybrid Cloud related solutions.

Please consider my qualifications and experience:

• Strong troubleshooting skills to handle all kinds of Windows and Mac OS X (High Sierra) and it’s In-Built Applications issues and isolate hardware issues as well
• Should have good understanding on Windows and Mac OS Folder structures
• Handle Network related issues on both Wi-Fi and LAN
• Good technical knowledge on Adobe Creative Cloud Applications
• Good knowledge in Mac Imaging/Re-Image through USB installer
• Familiar with Terminal commands
• Finding route cause to any particular issue on Windows and Mac OS X Platform, which affects production
• Able to troubleshoot Cisco applications like Jabber, WebEx Teams, WebEx Productivity Tools, Cisco AnyConnect