Software Technician Cover Letter

I would like to submit my application for the software technician opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for software support, hardware support and maintenance, updates software and hardware, troubleshoots problems with software and hardware, and programs and configures software to perform specialized requirements.

My experience is an excellent fit for the list of requirements in this job:

• Understanding of software development methodologies (Design Patterns, Object-Oriented Programming), best practices, SOA framework (web services, messaging)
• Working knowledge of Python, JavaScript and CSS3
• Knowledge of GIS and/or mapping tools (preferred)
• Microsoft Outlook (preferred)
• Experience with system administration and computer software upgrades
• Knowledge of ISR computer networks and systems
• Understanding of Networking and Informatics Systems
• Willingness to work Overtime and either daylight or afternoon shift

Please consider me for the software technician opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for direct technical support including assistance for administering the application server, maintaining all hardware/software, and troubleshooting problems in a timely manner.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Basic knowledge of IP addresses, subnets, and proxies
• Experience with electrical design, testing, and integration would be a strong attribute
• Previous software and or system HW/SW test experience including troubleshooting, with development teams, test procedures and/or software and system application errors
• Experience with IBM Rational ClearQuest, PReqPro, Install Shield
• Understands IT infrastructure concepts
• Basic understanding of PC hardware architecture and able to perform PC hardware diagnostics and repairs
• Knowledge of customer support best practices, including support case lifecycle
• Experience and genuine dedication to customer care/support

I would like to submit my application for the software technician opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for level one support for the supported range of Windows desktop, Windows server, Cisco, VMWare, Barracuda, and other popular technologies implemented by today's businesses.

My experience is an excellent fit for the list of requirements in this job:

• Experienced using electrical tools such as meters and scopes
• Strong organizational skills while managing multiple priorities
• Can generate reports
• Knowledge of computer technologies, SQL Database, and Crystal report
• Software License Manager certification
• Computer knowledge and MS Office Skills
• Install, configure, update and troubleshoot all standard desktop programs and custom applications in administrative offices and inmate units
• Diagnose, track and resolve software application problems

Please consider me for the software technician opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for installation, upgrade, patching, configuration and support (hardware and software) for the various components including but not limited to: Windows, Solaris, Peer Sync, CommVault.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Diagnose, track and resolve any malware or security issues
• Respond to telephone, email and personal requests for technical support and training in administrative and security locations
• Prepare and teach various applications and subjects classroom style, such as Microsoft Windows hints and tips, Microsoft Office applications, security best practices
• Assist with social media support, such as Skype, LinkedIn, Facebook
• Create and maintain a documentation library of all IT Department software programs, configurations and procedures, manage documentation library for entire IT Department
• Partake in ongoing technical training and internal cross training with BCSO IT staff
• Work with all BCSO departments, external contract programmers and vendors
• Entry-Level to Intermediate technical background

I submit this application to express my sincere interest in the software technician position.

Previously, I was responsible for testing and configuration assistance with all Automation hardware and software upgrades associated with high volume factory ramp.

Please consider my experience and qualifications for this position:

• Active In-Scope Department of Defense Secret Clearance
• Will be running predefined software installation and tests in a controlled environment
• AS in Computer Science, Computer Engineering, or similar
• Assembly Language (8051 preferred)
• Experience managing cases, email & chat support
• Proficient with Network Administration
• Proficient with Microsoft OS Systems
• Proficient with Apple OS Systems