Small Business Manager Cover Letter

In response to your job posting for small business manager, I am including this letter and my resume for your review.

Previously, I was responsible for structure and manage evolving development team operations, roles and responsibilities and systems/tools to support the needs of the organizations growth.

Please consider my experience and qualifications for this position:

• A highly motivated, forward thinker who can inspire innovative thinking and creativity
• Be respectful and decisive under pressure, and, foresee potential implications of a strategy
• Experience presenting to the executive level
• Previous experience managing (part of) a P&L preferred
• Participate to and/or lead in-person Advisor/Client meetings, on occasion
• Excellent understanding of risk management
• Excellent understanding and comfort with financial concepts
• In depth knowledge of Group Benefits Markets, Products and Distribution model

Please consider me for the small business manager opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for business focused, strategic and operational HR advice and services to support the development and accomplishment of the company’s business plans and objectives for the ANZ region.

Please consider my qualifications and experience:

• Manage customer acquisition & retention numbers, KPI’s and business growth
• Develop and mature the ‘I Join’ & ‘I Stay’ customer journey, through unlocking access for customers to access a broader portfolio of benefits
• Manage the internal and Outsource Small Business Sales teams in delivering industry leading customer service/sale experience to maximise sales opportunities and value to the business
• Manage an effective group of team managers that is driven to deliver the operation that strives for continuous improvement across Lead Generation, On-line and Inbound Acquisition & Retention activity
• Effectively manage campaigns, lead-generation and prospect data to deliver agreed conversion rates, taking proactive steps to address any adverse variances
• Contribute to new ideas to increase sales, cross sell and value
• Managed increased efficiency through resources and effectiveness in the sales process to increase acquisitions at reduced costs and ensure effective data utilisation and management
• Experience managing business projects with technology implications at application level

In response to your job posting for small business manager, I am including this letter and my resume for your review.

Previously, I was responsible for direct oversight, coaching, development and strategic guidance to geographically dispersed business banking sales team consisting of both Small Business Bankers.

Please consider my qualifications and experience:

• Strong analytical skills with problem solving abilities
• Builder of relationships and partnerships – team player
• Excellent in customer service for both internal and external customers
• Advanced knowledge of underwriting functions, systems, policies and procedures
• Thorough understanding and practical application of applicable laws and regulations, internal and external functions, systems, policies and procedures
• Invent, design and build the perfect small business experience developing tight partnerships with design and engineering
• Work with partners in marketing, data science, and analytics to define and drive key business metrics around growth, acquisition and retention
• Manage agile teams and write prioritize team demands, write user stories in jira, and debug issues

I submit this application to express my sincere interest in the small business manager position.

In the previous role, I was responsible for strategic direction and guideline for ANZ CBU & Sales Development demand generation plans across selected markets.

Please consider my qualifications and experience:

• Conduct A/B tests and perform other quantitative and qualitative analyses to measure impact
• Experience building successful features rooted in the customer perspective
• Experience with B2B products targeting the Small Business segment
• Analytical chops for breaking down complex problems and solving them with data
• Compelling written and oral communication skills
• Experience in products management and development
• Strong knowledge of Business Banking preferred
• To implement, the commercial strategy set by the Head of SME Sales, underpinning Acquisition & Retention tactical objectives

I am excited to be applying for the position of small business manager. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for support to frontline business and contribute to the development of the Markets Risk community at ANZ.

My experience is an excellent fit for the list of requirements in this job:

• Scrum Master experience is an asset
• Budget Management/Finance experience
• Adaptive and high energy individual
• Effective management of activity and interdependencies with other groups, including HR, Legal, Customer Service, Billing & Collections, Field Service Product Management and Marketing Management
• Core competencies include teamwork, integrity, flexibility, stress tolerance, and commitment to excellence
• Management Control - Management of personnel, and multiple tasks
• College graduate preferred with business experience in cable television and/or telecommunications
• Thorough understanding and practical application of applicable laws and regulations, internal and external functions, systems, policies