Services, Team Lead Cover Letter

I submit this application to express my sincere interest in the services, team lead position.

In the previous role, I was responsible for assistance in responding to questions from the external auditors, Client Service Team, Operations, reporting teams (Head office, Regulatory, Performance management).

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Define product backlog for database environments, prioritize issues and bugs, and defines the methodology for deployment of enhancements and fixes with supported Application Owners
• Align internal and external team members is projects related to maintaining and improving Database Service for supported Application Teams
• Proactively collaborate with upstream data providers and ensures the highest levels of service for downstream application owners
• Provide leadership and / or support for al CRM related activities
• Provide leadership in creating efficient and scalable BI reporting platform
• Ensures documentation and communication of database design and architectures
• Provide a high quality professional technical service and ensure compliance with relevant technical standards to ensure customer satisfaction
• A solid understanding of accounts payable and accounting practices

In response to your job posting for services, team lead, I am including this letter and my resume for your review.

In my previous role, I was responsible for direct assistance to external auditors (performs work on the behalf of external auditors and is supervised directly by external auditors).

My experience is an excellent fit for the list of requirements in this job:

• Identify areas of client/team dissatisfaction and escalate to Manager
• Applied understanding of networking concepts and systems including Routing and Switching, WAN/LAN, Cisco & HP network devices, VOIP and WLANs
• Advanced knowledge of telecom technologies, hardware, software and telephony connectivity
• Principles involved in technical project management including strategic planning and delivery, process development, leadership technique and coordination of people and resources
• A strong technical aptitude with analytical, planning and problem-solving skills
• Intermediate to advanced use of MS Office, especially Excel
• Bilingual applicants highly preferred
• Functional understanding of F5s and application integration

I am excited to be applying for the position of services, team lead. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for leadership for an office that supports a culture of evidence, using data-driven decision making for the continuous improvement of office processes and services.

Please consider my experience and qualifications for this position:

• Demonstrated Procure to Pay experience
• Exposure to large ERP systems ideally SAP or similar
• Advanced level of Microsoft applications including Word, Excel, Access and Outlook
• Identifies opportunities to improve the Environment of Care, and patient and staff safety
• A high school diploma or GED equivalent beneficial
• Possesses interpersonal skills necessary to communicate effectively with staff, vendors and other departments
• Basic computer skills necessary in order to gather and enter data concerning personnel, supply and equipment needs, and assist in the development of departmental policies and procedures
• Strong knowledge of US payroll tax practices and requirements in a multi-state and multi-entity environment

I submit this application to express my sincere interest in the services, team lead position.

In the previous role, I was responsible for leadership and guidance to a team of Corporate Auditors and Tax Examiners by serving as an expert resource person in the interpretation and application of tax laws, regulations, policies and procedures as well as audit techniques and audit assignments to ensure consistent and effective Office Audit programs.

Please consider my qualifications and experience:

• Pleasant telephone voice/etiquette
• Proficiency using all platforms and support applications
• Possess in-depth knowledge of the COBRA and FSA process
• Has a thorough understanding of impacts resulting from any delays or errors in production
• Demonstrated leadership aptitude with peers and aligns with management direction
• Develops and maintains strong relationships with COBRA/FSA responsibilities
• Maintains constant communications of cycle status, new clients and/or environmental changes
• Captures data and trends of production errors, with help of Manager

I would like to submit my application for the services, team lead opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for full assistance to Front Office Prime Services personnel on a/c opening Client ID, CRM, and LCD processes.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Knowledge of F5 iRules and API iControl
• Application Delivery Controller (Client) - F5 BIG-IP Local Traffic Manager (LTM)
• Knowledgeable on network management and monitoring tools ( Splunk, Tivol, Cisco Prime)
• Functional understanding of Cisco’s Wireless LAN technologies (AP’s, Wireless LAN controllers, integration with ISE)
• Professional Membership (AIQS, RICS or equivalent)
• Campus Management SIS experience preferred
• Excellent computer proficiency (MS Office – Word, Excel and Outlook) and HRIS
• Effective interpersonal skills are essential in helping the Technical Service Supervisor interact with different levels of the business different departments within PPG