Services Advisor Cover Letter

I submit this application to express my sincere interest in the services advisor position.

In the previous role, I was responsible for resources and referral information available to learners through university academic services our outside of the university.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Thorough knowledge of policies, regulations, and practices with student records services
• Thorough knowledge of University policies, processes, and procedures and of Federal and California laws pertaining to the privacy rights of students and access to student information
• Thorough knowledge of advising and counseling techniques
• Familiarity with F-1 and/or J-1 regulations and with SEVIS
• Focus in Human Resources or business related field
• Function as a multi channel / business unit Subject Matter Expert
• Experience with tools to report data, track and analyze trends and CRM ( SalesForce preferred )
• Strong customer service skills and knowledge of Microsoft Office

I would like to submit my application for the services advisor opening. Please accept this letter and the attached resume.

Previously, I was responsible for support for the Director, faculty, and staff, advising on policies and procedures related to necessary functions and operations of the University, the Center, and the Division.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Knowledge of crisis management
• Knowledge of procedures to check out and check in equipment
• Knowledge of available academic and community support options for students
• Organization and scheduling skills
• Knows and applies fundamental customer service concepts, practices and procedures to create effective customer relationships
• Excellent organising, priority setting and decision-making skills
• High level of discretion, dealing with confidential and sensitive information
• Engagement on Senior Management level

Please consider me for the services advisor opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for transitional academic advising to all current and prospective undergraduate Gonzaga students, individually or in groups, regarding policies, procedures programs of study and degree requirements unique to Gonzaga University.

My experience is an excellent fit for the list of requirements in this job:

• Possess unique blend of technical expertise and sales acumen wrapped in a strong customer-centric mentality
• Business-ready, solution-oriented mindset to understand and solve complex customer issues
• PHR, SHRM-CP, or equivalent HR certification
• Skilled and comfortable at reaching business contacts sourcing new business leads via both warm leads and cold calling and outreach within our existing customer base
• Understand the software/IT industry and software training services (beneficial)
• Basic business finance skills beneficial
• An "always do the right thing" mentality
• Collaboration with colleagues to ensure the team’s key success measures are met and/or exceeded

Please consider me for the services advisor opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for academic advising services to assigned students regarding departmental, collegiate, and University policies and procedures; programs of study; and the development of appropriate academic plans in a meeting with students on assigned caseload at least once a semester.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Accurate and timely documentation of all contacts
• Familiarity with Acomba accounting software (an asset)
• Valid driver’s licence and available for frequent travel
• Excellent written and spoken communication skills in both English and French
• Professional attitude with a customer-oriented approach
• Team player who can meet deadlines and work under pressure from time to time
• Flexibility in terms of scheduling
• Organization, good priority management, analytical skills, customer service focus, excellent communication

I submit this application to express my sincere interest in the services advisor position.

In the previous role, I was responsible for timely, focused advising to students to ensure that they stay on track to graduation and are able to successfully navigate university policies and procedures to meet their academic and career goals.

Please consider my qualifications and experience:

• Basic knowledge of automation systems
• Basic knowledge of TCP/IP network fundamentals and concepts
• Basic understanding of Windows Server technologies
• Extensive experience and knowledge of local labor law
• Hand on experience with HR software
• Experience in working as a HR Administrator - min
• Attitude for use of technology and understands that there is always a rational reason for errors
• Advanced computer literacy in Microsoft Office suite and database management