15 Service Agent cover letter templates
What to include in a Cover Letter
1
Company Address
2
Salutation
3
Compelling Details
4
Respectful Closing
How to Write the Service Agent Cover Letter
6923 Hegmann Gateway
Walterberg, MD 16544-0550
Walterberg, MD 16544-0550
Dear Campbell Predovic,
I would like to submit my application for the service agent opening. Please accept this letter and the attached resume.
Previously, I was responsible for fast, courteous responses to emergency assistance requests and identify issues and determine type of support needed.
My experience is an excellent fit for the list of requirements in this job:
- Personal commitment to punctuality and attendance
- Excellent listening skills with the capacity to ask probing questions
- Background check upon acceptance of employment
- Commitment to attend each day of scheduled training
- Valid Driver’s License and a Motor Vehicle Record that meets Driving Privileges standards
- Customer Service, Call Center, Data Entry, and/or Insurance experience preferred
- Build customer loyalty by handling calls in a professional manner
Thank you for your time and consideration.
Sincerely,
Greer Willms
Responsibilities for Service Agent Cover Letter
Service agent responsible for after hours (on call) service to customers as required and assist in response to any emergency requirement.
Advance working knowledge of CSAA IG insurance products, and a familiarity with other AAA Membership products and services
Intermediate familiarity with print job organization, document inserts and envelope types
Customer service experience in a hospitality industry or Contact Center preferred
Demonstrate basic business acumen – balance between company revenue objectives and customer satisfaction
Effective at resolving challenging customer issues
Comfortable taking incoming calls via phone and computer
Excellent communication skills and a customer friendly attitude
Commitment to attend two weeks of scheduled training