Senior / Operations Engineer Cover Letter

In response to your job posting for senior / operations engineer, I am including this letter and my resume for your review.

In my previous role, I was responsible for 3rd level technical expertise for: Microsoft Active Directory (and related technologies), Azure Active Directory & Components (Solid Understanding ), Active Directory Federation Services, Identify and remediate threats, risks and vulnerabilities that may affect and/or impact the secure operation and availability of Active Directory and related services.

My experience is an excellent fit for the list of requirements in this job:

• Perform performance tuning possess deep troubleshooting and root cause analysis skills
• Extremely sound knowledge of automation tools (AWS, Azure)
• Supplier management to KPI's
• Server-side web development experience (JSP, ASP, PHP, Ruby on Rails, Django, etc)
• Front-end web development experience (HTML, Javascript, CSS, jQuery, etc)
• Working knowledge of SQL and relational databases (Oracle, SQL Server, MySQL, etc)
• Embedded Linux development, C++ development, understanding of functional safety standards
• Experience in managing integrated projects is essential

I would like to submit my application for the senior / operations engineer opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for post sales technical support to ECS customers regarding implementation and deployment of SSL, PKI and Authentication solutions.

Please consider my experience and qualifications for this position:

• Experience with Webstore Sales, Merchandising and Supply Chain business processes and systems
• Experience following ITIL incident, problem and change management processes preferred
• Experience with service transition processes preferred
• Experience with monitoring and web analytics tools preferred
• Experience with security controls preferred
• Contextual technical understanding of solution architecture, design and development
• Broad background in pharmaceutical packaging
• Proficiency in equipment project management, from conception and initiation, through close-out

I am excited to be applying for the position of senior / operations engineer. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for tier 3 Operational support for all F5 and DNS infrastructure including staging, installing, configuring, troubleshooting, and documenting the current infrastructure.

Please consider my experience and qualifications for this position:

• Authentic, transparent and considerate
• Customer relationship focus - establishes and maintains internal and external relationships with Managed Services Providers, 3rd party vendors and other internal and external stakeholders
• Good interpersonal skills, organizational and analytical skills
• Experience with organizing and leading teams to deliver exceptional customer service
• Experience with ITIL/ITSM or equivalent service delivery frameworks, including making them real
• Experience with troubleshooting and resolving technical issues for end-users, problem ticket escalation, and proactive service or support
• Knowledge of best practices for help desk and customer support tools, technologies, and processes and a variety of applications and desktop PC environments including Windows 7, 8, and 10, Office and Office 365, antivirus and malware tools, asset management tools, and troubleshooting
• Experience with SLA management and performance reporting

I would like to submit my application for the senior / operations engineer opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for expert level support for all technical issues in Active Directory and Microsoft Windows environment supporting over 200 servers and 300+ users in the Americas region.

Please consider my qualifications and experience:

• Configuration management strategies and implementation tools such as Puppet
• Virtualization concepts such as, VmWare and Vplex
• Enterprise patch management strategies and implementations
• Enterprise infrastructure such as AD, Centrify , DNS, DHCP, NTP
• Enterprise monitoring systems including Microsoft SCOM and IBM Tivoli
• Clustering technologies such as Microsoft Cluster, VCS and network load balancers
• Enterprise Storage and Backup technologies including NAS, SAN and Netbackup
• Skilled in the development and re-engineering of systems and processes

I am excited to be applying for the position of senior / operations engineer. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for supplemental support as needed for Active Directory and authentication services.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Managing the floor, cabinet space, cooling, power, network port, and all consumable capacities (cables, rail kits)
• Ensuring compliance with data center standards, policies, and processes via the defined change control process
• Troubleshooting of Servers, Storage and Network Hardware, Software, and Configuration of all components
• Experience writing server-side applications
• An eagerness for developer enablement and improving developer productivity
• Experience with writing and troubleshooting scripts
• Familiarity with public cloud technologies, primarily Azure and AWS
• Considerable knowledge in use and understanding of test engineering concepts, principals and theories