Reservation Agent Cover Letter

I am excited to be applying for the position of reservation agent. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for strategic and analytical leadership for (area) hotels to ensure the achievement of (area/region/Hotel) revenue objectives.

Please consider my experience and qualifications for this position:

• Requires works outside or under heat
• University Graduate (Tourism Management School is preferred)
• High School Diploma/GED require
• Restaurant Support
• Knowledgeable in Word and Excel functions
• Requires excellent attention to detail and exceptional organizational skills
• Studied Tourism and or Hotel Management
• Knowledge of Opera PMS preferred

Please consider me for the reservation agent opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for hotels with education, training and communication to ensure execution of the revenue management strategies.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Guest oriented and service minded, with attention to the details
• Experience with hotel reservations software and travel planning websites will be an asset
• Schedule flexibility to include evenings, weekends and holidays
• Strong interpersonal skills and self-confident
• Guest oriented and service minded, with attention to details
• SpaSoft booking software
• Good knowledge of OPERA System, reservation system and computer literate
• Requires strong typing and word processing skills

In response to your job posting for reservation agent, I am including this letter and my resume for your review.

Previously, I was responsible for a response that matches the needs of the client taking into account the possibilities offered by the various services of the hotel and/or the market.

My experience is an excellent fit for the list of requirements in this job:

• Problem resolution and self-motivated
• Detailed person and with customer focused mindset
• Knowledge of the Alpro Software is preferred
• Excellent communication skills, specifically phone skills to ensure a high level of guest experience
• Or inquiries about room reservations, to provide information and reserve rooms for guests
• Prior luxury hotel experience is preferred
• Well versed with OPERA system
• Previous OpenTable GuestCenter experience an asset

I am excited to be applying for the position of reservation agent. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for revenue management functional expertise and leadership to general managers and property leadership teams.

Please consider my experience and qualifications for this position:

• Possess a working knowledge of MS Office
• Integrated phone system knowledge or prior experience with the public preferred
• Tourism education
• High english and spanish
• Organized and methodical person
• Customer service orientation and commercial skills
• Commitment to the company
• Good commended in English language

I would like to submit my application for the reservation agent opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for support for customers, by acting as a first line contact for in-bound requests received via phone, email, regular mail, and fax.

My experience is an excellent fit for the list of requirements in this job:

• Able to execute daily operations of answering inbound customer service phone calls
• Able to develop strong relationships with customers by building rapport, providing personable customer service and effectively assessing and addressing their needs
• Arabic speakers are preferable
• Guest focused personality is essential
• Excellent tracking of guests including Reservations, cancellations and special events while convey information and clearly to team
• Prior experience working with Opera or a related system an asset
• Flexibility to work weekends and holidays as needed
• Previous clerical, data entry, customer service experience