Professional Services Engineer Cover Letter

Please consider me for the professional services engineer opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for tier 2 support of enterprise software platforms (incident management, problem management, and change managment).

Please consider my experience and qualifications for this position:

• Bachelor of Science in Computer Science, or related areas, or equivalent education and/or experience
• Experience with industry standard package-management technologies (rpm, deb, msi)
• MS in lieu of 2 yrs exp
• EEO/AA Employer
• Own defects and drive resolution until project completion
• Document and communicate issue resolution and lessons learned
• Report time and expenses accurately and in a timely manner
• A solid understanding of various PABX, PBX, CTI functionality and IP telephony solutions, such as Cisco, Avaya

I am excited to be applying for the position of professional services engineer. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for oversight for the configuration of EDI trading partners within multiple technology platforms, including Evolent Health’s claims management platform and enterprise service bus (ESB).

Please consider my qualifications and experience:

• Proficient with SDN controller technologies – OpenContrail, NSX and Nuage
• Proficient with Hypervisors and container technologies – ESXi, KVM, Kubernetes and Cloud Foundry
• Experience managing security solutions in large environments
• Previous customer-facing experience delivering or selling software, hardware and services
• Working with large brands as a service provider, software provider or consultant
• Previous successful client management in the hospitality or retail business, especially with top tier clients in the foodservice, grocery, convenience, fuel, drug store, discount, and specialty verticals
• Strong working knowledge of SaaS based software solutions
• Knowledge of systems including Retail POS/ERP or Food and Beverage POS/ERP

In response to your job posting for professional services engineer, I am including this letter and my resume for your review.

In my previous role, I was responsible for iT with the programmatic information and guidance to support Service Desk agents and manages tickets for Disaster Recovery platforms.

My experience is an excellent fit for the list of requirements in this job:

• Basic project management skills (develop project charter and scope, allocate resources, track progress)
• Experience with traditional storage and backup architectures (EMC, NetApp, IBM, HP/3PAR, Hitachi, Dell)
• Hands-on experience with Enterprise applications (Exchange, SQL, Oracle)
• Optical networking products for the service provider market
• OIntegrated Compute Stack Management and Orchestration Software
• Strong skills for scripting and automating migration processes
• Able to structure and process qualitative or quantitative data and draw conclusion form it
• Acts with being told what to do

I would like to submit my application for the professional services engineer opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for engineering support to all Technical Operation Center systems for global monitoring platforms and compliance recording systems.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Speaks and write clearly and articulately without being overly verbose or talkative
• TCP/IP, HTTP, SMTP, FTP, DNS, IPSec, PKI,OSPF, RIP, VLANs
• Be able to travel domestically and international as needed
• Experience with a scripting language and automation
• Experience with API calls
• Provide operations review and professional services solutions to customer
• Extensive knowledge and experience with OpenStack, Mirantis and OpenStack\Redhat
• Proficient with Heat Templates and Juju Charms (native OpenStack and Canonical respectively) for orchestration scripts

I submit this application to express my sincere interest in the professional services engineer position.

Previously, I was responsible for technical leadership and management oversight for running day to day platform activities from an incident and recovery, change and problem management perspective.

Please consider my experience and qualifications for this position:

• BSEE, BSCE or related, or equivalent
• Six yrs
• TS/SCI clearance highly desirable
• Coding and scripting, in Powershell or PERL
• MS in lieu of 2 yrs
• Expert in networking technologies with industry and regional knowledge and experience
• Brocade networking certifications
• General familiarity with networking concepts, including troubleshooting wireless infrastructure issues