Order Management Coordinator Cover Letter

I submit this application to express my sincere interest in the order management coordinator position.

In my previous role, I was responsible for supply chain support for the Customer Service team (sales order & purchase order relationships, sales order allocation, purchase order prioritization).

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Customer Advocate with strong customer interaction skills
• Prior experience in a biotechnology or manufacturing environment preferred
• Good levels of Dutch and French
• Proficient in Microsoft Excel and Office
• Excellent written communication skills, excellent verbal communication skills is a bonus
• Strong and fast typing speed and accuracy
• Willing to render Overtime and Holiday Work schedule as needed
• Previous experience in Account Management, Inventory Management, Purchasing, Order Processing or Client Servicing in a Manufacturing/Distribution setting

Please consider me for the order management coordinator opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for directions and oversight for the Order Management/Customer Master System and Business processes; serve as the Center of Excellence for new projects and processes that requires interaction or integration.

Please consider my qualifications and experience:

• Interpersonal skills (Human relationship, service-minded, good attitude, quick learner, enthusiastic and can work indecently and under pressure)
• Good computer skills such as MS Office (Excel, Power point, Word, Pivot, ) and e-mail
• Knowledge in ordering process and shipment procedure and SAP will be advantaged
• Always maintaining excellent customer service is critical
• Able to manage multiple tasks and priorities with a high sense of urgency
• Knowledge of Volvo systems and processes is important
• Proven success and strong comfort level with multi-tasking and changing directions quickly
• Model the Volvo values and vision

In response to your job posting for order management coordinator, I am including this letter and my resume for your review.

Previously, I was responsible for an order management function to support Colt's day-to-day business including order tracking, delivery co-ordination, maintenance of customer data and supplier management.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Knowledgeable of JIT or "Just in time" methodology and practices
• Intermediate to Advanced level computer skills to include proficiency with Microsoft Products (especially Excel) and SAP
• Experience working with Federal government accounts is preferred
• Provide freight quotes or packing lists as requested
• Resolve sales order queries by liaising with the internal sales team
• Daily liaison with hub operations re order schedule and query resolution
• Highlight any hub issue to operations team
• Track and resolve shipment issues with UPS / FEDEX

I am excited to be applying for the position of order management coordinator. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for clear & detailed quote/ order management communication to all affected stakeholders across the life cycle of the order.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Work with the internet based CRM system (Salesforce) ensuring accurate data entry
• Update partner status to authorized when documentation checks are complete
• Handle customer inquiries, complaints, requests, license upgrades
• Excellent customer service skills and a confident, outgoing personality
• Good organizational skills and capable of multitasking
• Capable of working well under pressure
• Preferably fluent in both English and Spanish
• Soanish speaking is preferred

I would like to submit my application for the order management coordinator opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for feedback on processes and workflows to help drive efficiency and controllership in the order process Participates in development of procedure documentation to ensure consistent execution of processes occurs within the department.

Please consider my experience and qualifications for this position:

• Solid working knowledge of current Internet technologies, MS Office, LiveMeeting, and Web Communications
• Previous project co-ordination experience in the order-fulfilment / logistics / distribution fields
• High level of integrity and professional standards
• Bachelor in Logistics or related
• Strong understanding of the order management process in GP and Scale, preferred
• Strong understanding of WMS systems and processes, preferred
• Existing knowledge of billing, database or order management systems
• Proven facilitation, training, and adult learning techniques and skills