Member Services Representative Cover Letter

In response to your job posting for member services representative, I am including this letter and my resume for your review.

In the previous role, I was responsible for in-person and by-telephone general and specific service-related information concerning credit union services or policies.

Please consider my qualifications and experience:

• Considerable knowledge of banking procedures gained through experience as a teller
• Working knowledge of office software and equipment
• Previous cash handling experience and retail/customer service experience
• Previous experience providing high quality customer service in a face to face retail environment is also preferred
• Knowledge of all credit union products services
• Preferred verbal language skills in either Spanish, Mandarin, Portuguese
• Work cooperatively as part of a team
• HMO setting

I am excited to be applying for the position of member services representative. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for in person routine information concerning credit union services or policies.

Please consider my qualifications and experience:

• Maintain professional and business like approach with customers
• Experience in leading a team is preferred
• Background in graphic design, marketing and content creation preferred
• Interact with others effectively, in a team atmosphere with management
• Experience in a call center environment or related customer service field
• Basic computer navigation skills with experience in a Windows environment
• Experience with Internet - utilize web - based internal applications
• Experience with Microsoft Access (data entry into an existing database, run standard reports)

Please consider me for the member services representative opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for a final check of text for typos, spelling, grammar, punctuation and spacing of the translation.

Please consider my experience and qualifications for this position:

• Knowledge of CHAMPUS benefits
• Prior experience selling and/or servicing VIP/premium clients in professional or collegiate sports (or related industry) is preferred
• Knowledge of Salesforce and Archtics is preferred
• Prior healthcare industry experience strongly preferred
• Type 35–40 words per minute/ 10 Key by touch
• Knowledgeable of the entire Sales and Returns Departments
• Strong organizational skills and handling of cash payment mistakes should be kept to a minimum
• Requires a BA/BS in HealthCare or related field

I would like to submit my application for the member services representative opening. Please accept this letter and the attached resume.

Previously, I was responsible for professional written responses using proper spelling and grammar.

Please consider my qualifications and experience:

• Previous knowledge of Synopsys, LINK and Episys systems
• Mandatory minimum education requirement of a High School Diploma or GED equivalent from an accredited institution
• Proficient Bilingual (Written/Verbal/Aural) Spanish speaker
• Knowledge of proper grammar, punctuation, and impressive spelling
• Highly developed customer service phone skills
• Managed Long-term Care background
• Typically, has limited or no prior experience
• Experience ensuring accuracy and handling payments

In response to your job posting for member services representative, I am including this letter and my resume for your review.

In my previous role, I was responsible for credit ratings; conduct credit checks, obtain required information and prepare credit report; confirm employment and personal information from applications for CIBC products or account openings where the turnaround time will not allow the processing centre to complete the necessary confirmations.

Please consider my qualifications and experience:

• Amisys experience
• Genuine empathy and strong soft skills
• Strong written communication skills, including basic grammar and spelling
• Skilled in above-average telephone customer service and leadership skills
• Skilled in excellent analytical, problem solving, and decision-making capabilities
• Previous telephone servicing experience
• Prior experience in Customer Service within a call center environment
• Exceptional time management, communication, and customer service skills