Loan Support Cover Letter

In response to your job posting for loan support, I am including this letter and my resume for your review.

In my previous role, I was responsible for functional subject matter expertise, apply analytical skills, manage complex projects to major milestones, and prepare executive briefings and project presentations (ability to tell the story).

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Entry level financial modeling and analysis skills preferred
• Basic knowledge of financial statements, corporate finance and accounting principles preferred
• AA or BA/BS in finance or related
• Intermediate Microsoft Word, Excel, and Lotus Notes software experience
• Strong Attention to Detail and Technical Skills
• Mortgage/Consumer loan/underwriting knowledge
• Proficient knowledge of Microsoft applications ( Word, Excel, and Outlook)
• Contacting appropriate resources as needed

I submit this application to express my sincere interest in the loan support position.

Previously, I was responsible for quality customer service to internal and external clients; ability to adjust to a changing environment; ability to work under pressure and meet deadlines; flexibility in work schedule during peak production period is critical in this position.

Please consider my qualifications and experience:

• O-why didn't my payment process
• Payoff calls
• O-how to go about paying off my loan
• O-Has my payoff posted or gone through
• O-Why have my taxes gone up?
• O-How to I provide insurance information for my loan?
• Executes standard transactions/processes utilizing standard procedures
• Handle both inbound and outbound calls in a fast-paced, high-volume call center environment

I would like to submit my application for the loan support opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for excellent customer service and follow-up, an aptitude for problem identification/resolution and attention to detail, and the ability to maintain strong technical skills and business knowledge in a changing environment.

Please consider my experience and qualifications for this position:

• Entering transactions
• Verifying accuracy
• Comfortable performing complex processes
• A minimum of 18 months of working experience in a financial institution, lending or loan environment, or a professional office setting
• Bachelor's in Business, related field (Accounting, Finance, Marketing) or CIS
• Minimum of 18 months experience in applications analysis, software implementation and/or working with loans in the banking industry
• Silverlake experience highly preferred
• Experience with training customers

Please consider me for the loan support opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for best in class phone support on a day to day basis with the ability to log in remotely to help problem solve for technicians and customers.

Please consider my qualifications and experience:

• Experience in banking, lending products, services and documentation preferred
• Advanced working knowledge of the consumer loans, function/department, regulations, policies and procedures
• Specialized knowledge of the function/department, basic math and analytical skills
• Proficient use computer software including Word, Excel, loan servicing systems and other office equipment
• Possess working knowledge of consumer loans, regulations, policies and procedures
• Courtesy and tact are essential elements of the job
• Payment calls
• O-how to make a payment or why did my payment go up or down

Please consider me for the loan support opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for oversight for 24x7 support staff as required and ability to travel to various sites is required.

Please consider my qualifications and experience:

• Utilize effective sales and marketing skills to educate and advise customers on the Company-s credit products and features
• Ensure customers complete and sign applications with accurate understanding of the product and features
• Basic Understanding of credit documentation
• SilverLake experience
• Possess excellent interpersonal, verbal, written communication and leadership skills
• Possess advanced working knowledge of commercial loans, regulations, policies, and procedures
• Thorough understanding of banking services
• Basic understanding of the Small Business underwriting process