IT Support Engineer Cover Letter

I would like to submit my application for the IT support engineer opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for appropriate internet lines, troubleshoot network and connectivity issues pertaining to local or wide area network.

My experience is an excellent fit for the list of requirements in this job:

• Professional working fluency in English and Spanish
• Previous AW Engineering or support experience
• Experience in Linux/Windows integration including SSH, LDAP, Kerberos, NFS, NTP
• Windows OS (7 and 10)
• Mac OS Experience (any version)
• SCCM for Windows
• Casper or Monkey for Mac
• Ticketing system experience (JIRA)

I would like to submit my application for the IT support engineer opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for primary support for hardware used on the local area network, metropolitan area network (TLS), and wide area network.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Visual studio, ASP.Net, SQL server
• Knowledge of office automation products, word processing, spreadsheet, email, personal computers, PC operating system, peripheral equipment
• Have a fundamental understanding of TCP/IP network
• Experience in Backups, Office 365, Active Directory and Windows server environments
• Experience in supporting smartphones (iPhone and iPad)
• Experience working with Microsoft Online technologies including Microsoft Exchange Online, OneDrive, and Skype for Business
• Experience supporting executive leadership is preferred
• Mobile telecommunication systems knowledge

I submit this application to express my sincere interest in the IT support engineer position.

In my previous role, I was responsible for technical assistance to in the maintenance and support of wide area network, wireless network, Internet communications and database applications as required.

Please consider my experience and qualifications for this position:

• To collaborate with others
• Familiarity in using ticketing tools
• Knowledge of relevant software computer applications and equipment in a web and desktop environment
• Experience with scripting to automate system administration processes
• Proper phone and electronic mail etiquette
• Enthusiastic, full of high-energy
• Proactive in assuming the responsibility for successfully completing assignment or tasks
• Self-imposing standards of excellence

Please consider me for the IT support engineer opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for support for Windows Active Directory, Linux/Unix NIS, and related network infrastructure.

My experience is an excellent fit for the list of requirements in this job:

• Rotating on-duty support during out of working hours and weekends is necessary
• Experience knowledge of Windows 7, 8 and 10 /VDI environments, utilities and troubleshooting
• Working understanding of TCP/IP and LANs
• Experience in selecting methods and techniques for obtaining solutions for varied and diverse special projects
• Prior experience in a global technology environment preferred
• Microsoft windows operative systems (installing and configuring)
• Basic TCP/IP and networking configuration
• Citrix Server, Active Directory, HTML

Please consider me for the IT support engineer opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for support for site / regional / global infrastructure, including local area network, wide area network, PBX, voice.

Please consider my qualifications and experience:

• Radio & Core network architecture knowledge
• POSIX (bash, perl, SQL scripting, Windows batch scripting)
• Work closely with all members of the IT and Business Team including Senior management and Directors of ao.com
• Provide day to day support to AO business users on MS Dynamics AX
• Monitoring and exceeding service levels
• Maintaining and updating the team Kanban / Trello board
• Administrative duties including, organising development documentation
• Develop technical knowledge of our MS Dynamics AX system