IT Field Technician Cover Letter

I submit this application to express my sincere interest in the IT field technician position.

Previously, I was responsible for tier 3 technical support for PC hardware, PC desktop software, multi-function printers/copiers scanners, mobile devices and JM Corporate applications.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Physical demandsbeing able to stand for long periods of time whilst working on equipment able to lift 50 pounds
• A+, Network+ and MCP certifications
• Expertise with SCCM
• Previous work with Lenovo PC's
• Clean driving record and reliable transportation to move from site to site
• TCP/IP including DHCP and DNS knowledge
• Able to work on and get Office 365 up and running
• Able to set Group Policy and able to set up and configure scanners, printers, and network infrastructure

I am excited to be applying for the position of IT field technician. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for technical expertise and end user solutions for the implementation, deployment, and maintenance of hardware and software on personal computers, mobile devices, and servers.

My experience is an excellent fit for the list of requirements in this job:

• Installations and supporting network devices, PCs and Servers
• Troubleshooting, facilitating customer adds, moves & changes, customer roll outs and project based installs
• Pre-staging router & switch installations
• Project based end to end solution and design
• On-site support of customer faults
• Knowledge of support & installation of Cisco, Draytek, 3Com, HP or Zyxzel Routers & Switches
• Experience in PC hardware, Microsoft Desktop and/or Server support
• Flexible to carry out field-based & on-call duties*

I am excited to be applying for the position of IT field technician. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for support and assistance to computer hardware like desktops, laptops, mobile devices and software.

Please consider my experience and qualifications for this position:

• Strong network experience is preferred
• Strong wireless networking experience is preferred
• Demonstrating general knowledge of operating systems, computers, networks and CCTV hardware and software
• Demonstrating strong analytical and problem solving abilities
• Utilizing strong verbal, written and interpersonal communication skills
• Performing tasks requiring manual dexterity in order to operate hand and power tools and other equipment supported
• Efficiently prioritizing and executing tasks in a high-pressure environment
• Working knowledge of Microsoft Windows 7, 8.1 and 10

I am excited to be applying for the position of IT field technician. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for installation and support of PC and some Apple hardware and software (including peripheral devices such as printers and USB devices).

Please consider my qualifications and experience:

• Experience with Enterprise-level Information Technology (IT) Service Desk/ Desk Side Support, Integration, Test, Asset Management, Methods, and Change Management
• Working experience of IT domain
• Working knowledge of IT hardware imaging, configuration, testing, and operations
• Experience in end-point backup and restore tools
• Proficient in Microsoft domain environments
• Knowledgeable about Cisco and meraki network technologies and telephony
• Various other tools and software
• Provide technical support both on-site and remotely

I am excited to be applying for the position of IT field technician. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for phone/email support to Employees with strong troubleshooting abilities around personal computing platforms, hardware, software, mobile devices, virtual environments (Citrix).

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Full UK Driving Licence and willingness to travel by car on a daily basis
• Proven experience with Microsoft SCCM deploying desktop OS’s applications and patches in an enterprise desktop environment, server administration, desktop technologies, scripting languages, mobile devices, desktop images development and strategies, Active Directory, Office365, Group Policy Management, Okta, SharePoint, Microsoft Office Suite Applications
• Working knowledge of Microsoft Windows 7, 8.1, 10 and mobile operating systems
• Basic LAN/WAN hardware support (switches & firewalls)
• Eventually client will provide EMC Storage training
• As Needed, Deployment and operation of management tools to enable automation in deploying new equipment, upgrading and patching existing equipment and produce reports
• Standardize equipment and SW in the organization - client image (PC, Laptop), printers, mobile phones, support BYOD programs as needed
• Manage client security (patching of clients, define rights on machines, make sure antivirus and FW are operational on clients)