Director, Client Services Cover Letter

I would like to submit my application for the director, client services opening. Please accept this letter and the attached resume.

Previously, I was responsible for business advisory services for Financial Services clients which support Acxiom solutions and client strategies and provides clients with advice on their goals and future direction.

Please consider my qualifications and experience:

• Experience defining and improving processes
• Graduate in a relevant field and a professional qualification
• Significant experience in the data industry
• Demonstrate problem solving abilities with the aptitude to identify strategic solutions to business problems with enterprise-wide implications
• Is perceived to be a trusted advisor
• Effectively manage the team and resource
• Uses historic campaign performance and future media trends
• Work with companies that have multiple decision makers/owners that have buying decisions for Ecova services

I submit this application to express my sincere interest in the director, client services position.

In the previous role, I was responsible for technical and scientific input on Frontage USA assay services and client projects to clients and potential clients.

Please consider my experience and qualifications for this position:

• Business savvy and independent judgment
• Experience with high volume customer service
• Experience in the events, activation and experiential space
• Loves music + entertainment and participates in the associated cultures
• Experience using customer insights to drive revenue-producing in-store programs
• Direct P&L management experience
• Proficient in Excel and PowerPoint (deck building)
• Flexible, adaptable, innovative, inherently curious

In response to your job posting for director, client services, I am including this letter and my resume for your review.

In my previous role, I was responsible for subject matter expertise to client, client team, shared services, and supporting services on plan provisions and ongoing processing concepts for clients in ongoing delivery.

Please consider my qualifications and experience:

• Knowledge of energy/waste/water systems, processes and controls
• Drive sales and account growth through white space and account planning, campaign execution and Territory Plans
• Develops strong relationships with executives and key stakeholders at Ecova client companies, resulting in overall retention and high client satisfaction
• Point of escalation for our client contacts, our internal stakeholders, and delivery partners
• Accountable for the client experience inside of the team, managed through interaction and evaluation of the CSD’s account engagement
• Coaches and mentors the team in indentifying complex solutions, up-sell and cross-sell opportunities
• Expands the current book of business through the development of new client contacts
• Leads team through negotiating contract renewals and executing on accounts strategies

I am excited to be applying for the position of director, client services. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for business value to client organizations, raising the profile of ERM’s capabilities within key client organizations, to identify and shape clients’ needs for ERM services.

Please consider my experience and qualifications for this position:

• Proactively ensure excellence in process, workflow and communications within the unit with key internal and external stakeholders & clients
• Comfort with engaging Clients
• Experience with Local sales, high volume of clients and broad range of seller knowledge
• Deep understanding of the programmatic advertising technology ecosystem
• High energy, self-motivated and passionate about working in a fast paced, ever-changing environment
• Proactive self-starter who can work independently and as part of a team
• Data driven with an understanding of analytic tools and techniques
• Strong knowledge of Ad Server & Access platforms

I am excited to be applying for the position of director, client services. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for technical and scientific input on Frontage’s USA assay services and client projects to clients and potential clients.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Domestic mobility experience preferred
• Prior tax and compensation experience preferred
• Strong knowledge and command of global mobility management, customer service delivery, problem resolution, business processes, workflow, project management and operations management
• Strong oral and written communications skills, especially with clients and senior management
• Strong strategic planning, organizational, and analytical skills
• Excellent human relationship and interpersonal skills, communication skills (written and verbal), negotiation skills and sound judgment
• Entrepreneurial business focus
• Superb execution