Customer Analytics Cover Letter

Please consider me for the customer analytics opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for commercial insight using cutting edge data science software such as Rapid Miner, R and SAS.

Please consider my qualifications and experience:

• Microsoft CRM experience strongly preferred
• Understanding of the Chinese mobility market and customer behavior
• Knowledge about vehicle functions and Bus systems
• Good knowledge about market research and product development processes
• Industry and academic experience in research and development on customer behavior and proven leadership experience
• Familiarity with new big data technologies
• Understanding of generic pharmaceutical supplier and/or purchaser business model, business terms, payment/billing/accrual processes
• Experience in MS Access and Oracle

I am excited to be applying for the position of customer analytics. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for guidance and best practices to apply R&D Information Platform capabilities to achieve R&D’s business goals.

Please consider my qualifications and experience:

• Track record of developing relationships with senior marketers and research professionals
• Medical / pharmaceutical industry experience, including regulations regarding advertising and promotion of pharmaceutical products
• Experience applying advanced statistical and database marketing skills to the pharmaceutical, or financial services industries
• Understanding of complex digital ecosystems and metrics available for collection and analysis
• Analysis on a large dataset to solve business problems
• Strong Data presentation and reporting skills
• Able to understand models and their constraints, run models, and assess the results
• SQL, R or equivalent skills strongly preferred

I would like to submit my application for the customer analytics opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for training through both informal knowledge transfer and more formal methods to spread best practices in analytics and SAS programming across the EBSI organization.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Run customer feedback initiatives, including the NPS program
• Work with the Global CX team to ensure alignment with systems and processes
• Use of large scale data warehouses, SQL, and SAS to analyze data in support of testing initiatives
• Working knowledge of MS Word, Excel, PowerPoint, and Visio
• Established professional experience
• Demonstrable analytics experience implementing digital, multi-channel and BI solutions within large global organizations
• Excellent knowledge of marketing analytics technology and vendors at both strategic/operational levels
• Experience in CRM solutions

Please consider me for the customer analytics opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for leadership within an analytics R&D group or department by guiding and reviewing code design, programming, testing, documentation, and presentations, in accordance with established R&D practices and procedures.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Sound experience in advanced analytics methodologies such as experimentation and testing, competitive analysis, marketing mix and allocation modeling, digital surveys, market research, social intelligence
• Experience with content management tools and content analytics methodologies
• Can effectively define/scope analytics projects and propose a structured and practical approach to solving complex marketing analytics problems
• Understanding of business frameworks and methodologies
• Confidence to interact with and present to c-level and c-1 level executives
• Understanding of organizational behavior, dynamics and change management approaches
• Experience working in multiple-markets in matrix teams
• Proven track record of delivering complete, accurate, and very detailed results in a fast-paced environment

I submit this application to express my sincere interest in the customer analytics position.

In the previous role, I was responsible for direction as it pertains to R&A systems development and new tools to facilitate BU goal attainment.

Please consider my experience and qualifications for this position:

• Experience with digital media measurement tools including Omniture is preferred
• Experience in the use of statistical analysis packages, advanced Excel skills, SQL with knowledge of Power BI, DAX, and MDX strongly preferred
• Proficient at integrating and working with large, varied datasets and at communicating results
• Knowledge of business functional areas, CX preferred
• Lead insights into the quality of our customer/patient experience vs competitors across our lanes of business (e.g., PBM, Omnicare, Retail, Minute Clinic)
• Can demonstrate solid understanding of customer journey and behavioural analysis methods and tools
• Experienced in the measuring the impact and ROI of marketing campaigns including econometrics
• Excellent analytical skills including advanced excel and SQL skills