Complaint Analyst Cover Letter

Please consider me for the complaint analyst opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for strategic influence while building balanced relationships with key business partners (Medical Affairs, Global Medical Safety (Global Medical Safety (GMS)/Global Medical Organization (GMO), Consumer, Quality, Information Technology, Supply Chain, PQV, Business Quality, Local Operation Companies, External Quality).

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Experience in the deregulated electricity market strongly preferred
• Partner with individuals to build relationships with business and customers
• Computer literacy skills in programs that are applicable to role
• Strong Microsoft Excel skills needed to generate trend reports
• Good interpersonal, analytical and organizational skills
• Strong working knowledge of FDA regulations for medical device products
• Working knowledge of GMP, ISO 13485, and MDD requirements
• Strong verbal communication skills and effective writing skills

In response to your job posting for complaint analyst, I am including this letter and my resume for your review.

In my previous role, I was responsible for advanced-level network design work, implementation, documentation, and solving issues with particular focus on wireless network access connectivity for medical equipment end-point devices.​.

Please consider my qualifications and experience:

• Certifications such as Six Sigma Green Belt preferred, but not a requirement
• Possess strong analytical skills, proficient in Microsoft Excel and Word
• Experience handling product inquiries or complaints within a regulated industry is preferred
• Comprehensive knowledge of medical terminology & surgical devices, preferred
• Knowledge of Medical Device Reporting, preferred
• Desirable to have knowledge of statistical applications and auditing practices
• Knowledge of applicable quality, FDA (Food & Drug Administration) & ISO (International Organization for Standardization) requirements
• Custom Applications

I am excited to be applying for the position of complaint analyst. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for expert oversight of global medical devices quality and regulatory systems.

My experience is an excellent fit for the list of requirements in this job:

• Strong computer skills in word processing and Microsoft Excel
• Experience in Risk Management concepts
• Relevant knowledge on root cause investigations (production, lab environment) and CAPA management
• Experience supporting many/all aspects of the complaint vigilance life cycle for pharmaceutical, device, and /or cosmetic products
• Knowledge of compliance to medical safety environment and regulation
• Supervisory of a global team
• Prior demonstrated success at Analyst 3 level or equivalent
• Experience in automotive companies (Knowlegde of brake parts desirable)

In response to your job posting for complaint analyst, I am including this letter and my resume for your review.

Previously, I was responsible for for consistent, quality-driven global evidence facilitate medical safety processing requirements and enhance medical device safety analysis capabilities resulting in decision making.

Please consider my qualifications and experience:

• Problem Solving Methodologies (8D, A3) knowlegde
• Fluent Portuguese / intermediate English
• National driving license
• TrackWise QMS system background
• Experience working in projects utilizing Agile methodology
• Experience with Project Management, Software Testing, Implementation and Change Management
• Knowledge of software development and testing methodologies (SDLC)
• Experience with SDLC methodology and validation in support of GxP applications

I am excited to be applying for the position of complaint analyst. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for strong financial leadership and business partner support to Central and Eastern Europe (CEE) Medical Devices Supply Chain, Quality, Regulatory, Commercial, and Business Unit Finance teams.

Please consider my qualifications and experience:

• Electronic document management, archive & retrieval systems
• Knowledge of basic manufacturing processes and associated GMP compliance requirements are strongly preferred
• Desirable to have knowledge of statistical applications and auditing practices is preferred
• MDR submission experience preferred
• Knowledge of 21 CFR section 820 and ISO 13485 preferred
• Previous product quality complaint handling experience
• Possesses excellent verbal, written and listening communications skills
• Deals with issues using deductive reasoning, critical analysis skills and systematic approaches