Collector Cover Letter

I submit this application to express my sincere interest in the collector position.

Previously, I was responsible for excellent customer service regarding collection issues, review and resolve client discrepancies and short payments as identified by AR Analyst.

My experience is an excellent fit for the list of requirements in this job:

• Basic computer skills including the use of Microsoft Word, Excel and email processing programs
• Formal letter writing experience
• Monmouth County, NJ
• Proof of Immunizations
• Bilingual (read, write, and speak) in Spanish
• Education - High School diploma OR GED minimum
• Collections / Call Center experience strongly preferred
• An in-depth understanding of collections and negotiation skills

I am excited to be applying for the position of collector. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for technical support for and assistance with the monitoring of data collection and quality assurance activities.

My experience is an excellent fit for the list of requirements in this job:

• Acknowledge and resolve customer complaints at first point of contact wherever possible
• Accurate use of the Collections systems to ensure that a Customer’s records are kept up to date
• Comply with all external regulatory requirements including Financial Services Act
• Embrace a culture of change through identification of non-value adding tasks and offering suggestions for improvement
• Confident and efficient work approach with a customer focus
• Extensive understanding of credit terminology, forms, documents, legal requirements and bank policies and procedures as related to direct and indirect lending with a very high regard for detail, extensive knowledge and understanding of lending practice and a very high regard for loan documentation
• Proficient in MS Office applications (MS Word and Excel)
• Practical knowledge of Oracle e-Business Suite preferred

Please consider me for the collector opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for ongoing appropriate collection activity on appeals until the payer has responded to the appeal.

My experience is an excellent fit for the list of requirements in this job:

• Salesforce or any Cloud Experience
• Act as a role model and lead by example
• Able to analyze data and provide summaries to management and team member
• To minimise loss to Barclays Bank by dealing with customers whose accounts are in arrears
• This will involve negotiating promises of payment from customers with the objective of bringing accounts back to order
• Knowledge of basic credit and customer service principles
• Strong computer skills, excellent knowledge of Excel (pivot tables, v-lookup)
• Able to understand complex financial services guidelines such as, the Financial Service Act

I am excited to be applying for the position of collector. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for collection and AR report including analysis and forecast.

My experience is an excellent fit for the list of requirements in this job:

• Previous collections or call center experience preferred
• Manage multiple tasks in an organized manner
• Strong computer skills to include Microsoft Excel and Word experience
• Working in a target driven environment, meeting monthly targets
• Collections experience in leasing preferred
• Proficiency in SAP, BW and Business Objects preferred
• Working with minimum supervision, handling calls with customers (inbound or outbound) to negotiate repayment terms and achieve the best outcome for both the Customer and for the bank for accounts up £100,00.00
• Identify customer’s financial situation and find a way forward to minimise the impact of this on the Bank

In response to your job posting for collector, I am including this letter and my resume for your review.

In the previous role, I was responsible for customer service regarding account and collection issues.

Please consider my experience and qualifications for this position:

• Having knowledge in Treasury and Credit management practices
• Post-secondary education in a business/management discipline and/or equivalent experience
• Previous experience in a financial services/credit environment
• Sales experience in retail, call-center, or business to business environments is highly preferred
• Multi-tasking and goal achieving
• Good written and oral English communication skills (preferred)
• Practical knowledge of Oracle e-Business Suite
• Achieving targets