Client Implementation Cover Letter

I am excited to be applying for the position of client implementation. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for optum product consultation to UHC, ensuring products and services meet current and future business needs; provide strategic leadership to UHC on new and emerging Optum capabilities.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Knowledge of Microsoft products - Access & Excel is preferred
• Knowledge of CIS, Siebel, ezBoard, Acro and SalesForce is preferred
• Proven experience leading complex, large-scale Project Management function
• Experience in a Business Transformation environment, history of success in re-engineering processes
• Demonstrated proficiency in structured problem solving and developing robust and pragmatic business strategies
• Strong people leadership and employee development skills
• Creative problem solving/proactive thinking to challenge the status quo and drive progressive change improvement
• Demonstrate engagement and initiative to achieve development of our overall and client specific strategic initiatives

Please consider me for the client implementation opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for feedback and input to Products Management and Development Leadership to share customer feedback, prioritize product enhancements/capabilities to improve the customer experience and value proposition of our solutions for our customers.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Multi-tasked, able to succeed in a mission critical environment
• Able to work with virtual teams to successfully deliver projects
• Able to understand and apply project management principles
• Good knowledge of network and telecommunication
• Able to communicate and negotiate effectively with various internal and external stake holders
• Proven experience in a technical customer support or implementation role
• Experience in managing implementation / delivery of products/technology solutions to clients
• Experience in designing implementation processes and executing process improvements

I would like to submit my application for the client implementation opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for customer training for all Cash Management products & services for the commercial customer base.

Please consider my qualifications and experience:

• Strong communication skills, both oral and written are needed
• Able to comprehend and use new technologies
• Previous customer service experience dealing directly with external customers and managing customer relationships
• Project management and interpersonal communication abilities
• E-learning background preferred
• Proficient in Excel, SharePoint
• Experience monitoring/implementing multiple projects simultaneously
• Excellent communicator with strong mediation skills, capable of influencing and motivating stakeholders under changing conditions to achieve results

I submit this application to express my sincere interest in the client implementation position.

Previously, I was responsible for customer service & operational support for key cash management products including Internet Banking USD Wires & ACH, ACH EDI, Remote Deposit Capture, Lockbox, Remote Official Checks.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Anticipates risk and works proactively on counter-measures
• The jobholder has responsibility for overseeing and ensuring that Operational risks are managed in accordance with the Group Standards Manual, Risk FIM, & relevant guidelines & standards
• Planned, organized and thorough approach to day-to-day work
• Attention to detail and involves significant data review and reporting
• Strong interpersonal skills to enhance interaction with many different groups within the organization, inclusive of Operations, Sales, Product Management and different regions on a daily basis
• Excellent interpersonal, organization, and planning skills
• Strong sense of urgency and ownership of resolving issues
• Fluent in English as working language with customer

I submit this application to express my sincere interest in the client implementation position.

In my previous role, I was responsible for clients with transparency on their investment portfolios via accurate, insightful and timely client reporting across a number of different asset classes.

My experience is an excellent fit for the list of requirements in this job:

• Extensive management experience within an Agile environment
• Strategic problem solving and tactical troubleshooting
• Self-starter and able to independently structure approach / develop plans
• Effective project management skills, highly organized, and strong multi-tasker who can prioritize and work on many projects simultaneously, both individually and/or as part of a team
• Previous experience/conceptual understanding of implementing Software as a Service (SaaS) products and mobile technologies preferred
• Management of large projects comprised of various internal and external bank, technical, legal and client groups globally
• Functional & technical understanding of numerous back-end systems
• Identifying and solving issues through data comparison