Chargeback Analyst Cover Letter

I would like to submit my application for the chargeback analyst opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for proactive operational support to ensure that both the client and Visa are operating in the most effective and cost efficient manner while managing costs and increasing overall dispute processing performance ,including compliance with Visa International Operating Regulations.

My experience is an excellent fit for the list of requirements in this job:

• Knowledge of IT Infrastructure services and technology, including Mainframe, Server, Data Center, Network and Print & Mail
• Knowledge of state government agencies relating to the organizational structure, sources of funding and the regulatory and audit requirements related to spending
• Relevant education in finance and/or information technology
• Strong computer skills (Word, Excel, Gmail, Essentus, Oracle)
• Manage multiple tasks and projects within given timeframes
• High School Diploma/GED (Bachelor's preferred)
• Research and resolution of client invoice disputes
• Managing the invoice dispute process including oversight of service area resolution teams

I would like to submit my application for the chargeback analyst opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for guidance to the Visa teams on relevant analytical and BI applications to address Visa internal and Visa client business challenges.

My experience is an excellent fit for the list of requirements in this job:

• Be able to work independently in a team environment
• Proficiency with MS Excel and other computer applications
• Excellent communication skills and process oriented
• Experience in SAP or Oracle preferred
• Knowledge in chargebacks is preferred
• A business/finance graduate Experience of Microsoft Excel and word essential
• Project management and leadership experience is preferred
• Knowledge of ICS/Model N, SAP, or other Accounts Receivable systems is preferred

Please consider me for the chargeback analyst opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for quality support in merchant disputes according to the VISA/MasterCard rules and regulations.

My experience is an excellent fit for the list of requirements in this job:

• Ensuring accurate root-cause analysis is performed and appropriate resolutions are proposed in a timely fashion
• Completion of approved resolutions
• Preparation of dispute-related reports including categorization, status and trending, and review with client
• Confirming accurate proration of services and cost allocations in a multi-client, multi-service provider environment
• Participation in the process for review and approval of client invoices
• Collection of trending, budget and forecast information, and subsequent preparation of reports for review with client
• Experience writing SQL queries, preferably Oracle and Microsoft SQL
• Some coding background and strong interest in technology

I am excited to be applying for the position of chargeback analyst. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for leadership and coordinate the efforts within the organization relating to all aspects of the billing process for each major Payment Network (Visa, MasterCard, AMEX).

My experience is an excellent fit for the list of requirements in this job:

• Demonstrate initiative and resourcefulness to partner with others for prompt issue resolution
• Familiarity with contracting policies, group purchasing organizations and wholesaler operations preferred
• Relevant contract/chargeback experience preferred
• Strong technical skills in applications such as MS Access, Excel, Qlik, Business Intelligence and Vistex SAP ERP systems along with analytics and reporting solutions experience
• Strong communications and change management experience
• Strong proficiency in Microsoft Excel//Word/PowerPoint and of 3rd party claim processing tools (e.g., Imany, Model N)
• Pharmaceutical industry or contracts experience preferred
• Attention to detail, problem solver and strong analytical skills

In response to your job posting for chargeback analyst, I am including this letter and my resume for your review.

Previously, I was responsible for support of immigration and relocation administration as needed, including visa processing, perm recruiting and relocation benefits assessment and communications.

Please consider my experience and qualifications for this position:

• Able to independently research and resolve complex issues
• Demonstrated track record of consistently meeting goals for a spectrum of accounts
• Utilizes excellent organizational skills to manage multiple tasks within deadlines
• Need someone who is a quick learner
• Intermediate to Advance Microsoft Office skills (v-lookup, pivot tables, data manipulation, if statements, Outlook, PowerPoint, Excel and Word)
• Ensures the accurate compilation, analysis and reporting of chargebacks data in a large, complex environment with multiple data sources and systems
• Collaborate with various internal business partners, including Contract Administration, Category Management, IT and Finance to uphold financial integrity as it relates to chargebacks
• Act as the accounting/financial advisor to the business by deriving meaningful information and knowledge through analytics to provide decision support and guidance